With the emergence of ChatGPT, the world is waking up to changes in content. While these disruptions aren’t always visible to the average reader, top PR agencies have been aware of these changes for quite some time; well before AI-generated content. These changes are impacting all media, including tier one media outlets. These changes aren’t all bad – in fact, for PR savvy B2B companies, leveraging these opportunities can be game-changing. Whether you’re a challenger brand, an emerging industry or Pre-IPO, these are the 2024 B2B media trends leaders need today.
2024 B2B Media Trend #1: Thought Leadership, Not Just for CEOs
While CEOs will always play an important role in B2B brand reputation, today’s B2B companies can leverage other brilliant C-Suite leaders to expand their horizons and speak directly to their customer base. Let’s say you’re a SaaS platform for accountants – why not take advantage of thought leadership opportunities for your CFO? Your CEO probably has insights your customers and potential customers would really appreciate, and the signal you’re sending to them is “we get you.”
There’s no reason your C-Suite leaders need even to write their own content, ghost writers do the heavy lifting. In fact, from a brand reputation and thought leadership standpoint, having a ghostwriter is the most optimum choice. Top PR agencies have excellent writers in their ranks and you can take full advantage of their decades of discipline by leveraging that talent to do the heavy lifting of creating content calendars and ideas, not to mention eagle-eye editing.
While owned content remains extremely important, third-party thought leadership opportunities abound today. Never have there been so many opportunities for the C-Suite to make their mark. Today’s ambitious leaders are contributing to Forbes, Newsweek, Entrepreneur, and even industry verticals regularly. And that’s relevant because according to eMarketer, content marketing is the #2 channel driving revenues for B2B companies.
2024 B2B Media Trend #2: Give Me The Data
As advertising revenues decrease for top publications, there have been huge swaths of layoffs for journalists. Today’s freelance journalist doesn’t have the weight of the publication behind them in the same way and that means gathering marketplace, consumer, or trending data is harder than ever.
B2B companies can double down on earned media by commissioning credible research or leveraging their own data to provide insights to journalists on trending business stories. And remember, even the top business publications are chasing stories that are of broader interest to the public. Data is the hero of B2B PR – use it.
Not only will using data give you a burst of earned media coverage, but your customers will appreciate it, and it’s the gift that keeps on giving. A well-structured survey will be useful throughout the year and position your company as the top of your industry immediately. Reports like this are also an excellent way to build out your database of potential customers.
Is commissioning credible data expensive? Yes. Is it worth it? Only if you enjoy seeing your company in media outlets like Fortune, Inc., and Bloomberg. Even the Wall Street Journal uses third-party data, and there’s nothing like a quote from your leadership that solidifies a point of view with hard data.
While we’re at it, make PR decisions based on data, too. Modern PR firms have access to data that extends beyond reach and impressions. Identify target KPIs with your PR agency and demand they keep track of those KPIs quarterly. Your stakeholders, like B2B investors, will love this data and allow you to create credibility. Avaans Media uses a combination of social listening and AI to project trends and report on KPIs.
2024 B2B Media Trend #3: The Purpose Matters
As 2024 is an election year, there will be ever more eyes on how businesses impact culture. B2B companies can help their customers and themselves by articulating purpose beyond making money. Purpose-driven PR isn’t just for consumer brands anymore. This is especially true for Pre-IPO B2B companies.
Numerous B2B brands have leveraged purpose to distinguish themselves in a crowded marketplace. According to the Harvard Business Review, “Purpose-driven companies make more money, have more engaged employees, more loyal customers, and are better at innovation and transformational change.” Purpose is your secret weapon to productivity and PR because purpose gives you another connection to make to timely news stories, especially trending stories like climate and the changing labor force.
If all that isn’t reason enough, because so many B2B leaders shrug off purpose-driven initiatives, it’s a great way to create a competitive advantage, even and especially when there is uncertainty.
2024 B2B Media Trend #4: Re-Thinking Social Media for B2B Companies
For the past two decades, Twitter was the town hall that gathered VC, potential customers, and media. PR-savvy CEOs took a personal interest in Twitter and knew how to leverage it. What’s more – media outlets LOVED going to Twitter to find sources, take a pulse, and find perspectives. But today, Twitter (X) is a red hot mess. The platform is unstable; the future is uncertain; the bots and trolls have taken over, and media outlets have jumped ship because of reduced credibility. There has been an onslaught of Twitter replacements, from Meta’s Threads to Jack Dorsey’s Blue Sky. But neither of them have quite reached the levels of Twitter (yet). But LinkedIn is a trusted standby and more and more professionals, including journalists, are finding refuge there.
LinkedIn has so many ways to improve a B2B brand, but one of our favorites is the LinkedIn newsletter. Leverage this this with premium content gets delivered right to the inboxes of your subscribers. Inboxes that your newsletter doesn’t have access to. LinkedIn is also experimenting with AI-generated content that allows thought leaders to contribute.
2024 B2B Media Trend #5: Use Your PR for Recruitment and Sales
Media coverage provides proof to investors, clients, and the public. But it also provides social proof in recruiting and sales.
From a recruiting standpoint, when your brand is an industry leader, PR helps you attract the best talent. This is especially important for hypergrowth companies who need top talent to take them to the next level or emerging industries that need to establish broader credibility. Your media coverage tells a candidate as much about you as your recruiter does. Plus, ambitious employees like to imagine that there is room for them to be included in media coverage.
PR takes a lot of heat for not being trackable. We disagree, PR is trackable, when your PR is aligned with your business strategies. But nowhere is that more clear than how PR increases revenue. PR helps your current customers stay confident in their choice, reduces friction for new customers, and stimulates potential revenue by allowing you to share solutions that potential customers didn’t even know could be solved.