Why do PR? What is the outcome you’re looking for? Our PR case studies and insights highlight the reasons we’re a top-rated PR firm, who creates top-notch PR results.

The cannabis industry is growing rapidly, and with that growth comes an increasing demand for cannabis conferences and events, like the granddaddy, MJ Biz in Las Vegas. Obtaining media coverage at a crowded conference is almost never an accident. Maximize your event budget with these 3 strategies that will get you PR at MJ Biz.

Think Like a Journalist and Plan Ahead

When you think about your cannabis marketing budget and calendar, you probably think about your needs or your customer’s needs, but for effective press coverage, add journalists and their needs. We’ve helped our clients stand out from the competitive cannabis show floors like MJ Biz with ideas that make the lives of journalists easier. When you think about what the day is like for a journalist who visits the trade show floor, you’ll get some empathy for their jobs. They’re looking for trends readers will click through to read while also looking for a distinctive point of view that will be different from every other journalist’s article. Ultimately, the journalist has the same challenge as you: standing out from the very crowded field.

Look at the trends impacting the cannabis industry and ancillary topics for ideas that will get you ahead of the competition on the expo floor. Think about how these trends are impacting the larger economy or general public and think about how you can talk about that trend in the months, weeks, and days leading up to the conference. A well-oiled cannabis industry expo PR campaign will include social media, direct media outreach, and perhaps even a press release.

Double Down on Expo Activations

From sponsorships to events, to stunts and ambassadors, the reason everyone loves a cannabis conference is there are so many ways to elevate your presence and raise awareness when there’s a captive audience.

While cannabis samples aren’t allowed on trade show floors, many cannabis companies get around this by hosting private events – at MJ Biz in Las Vegas, there are literally 10-30 private cannabis events every night. Given the saturation of these events, many companies look to stand out in other ways.

Think about guerilla marketing campaigns that leave an impression by following the event attendees around the city. This could include everything from subtle cues to flash mobs. A treasure hunt that rewards attendees and drives them to your booth is a good idea. This kind of word of mouth can intrigue cannabis journalists and give them an incentive to learn more.

Invite Cannabis Journalists

Before the MJ Biz Conference in Las Vegas, think about what scheduled activities will happen in your booth. Having a schedule of appearances, activities, or activations at your booth gives everyone an incentive to be there at a certain time, and who doesn’t love a crowd?

Then, give journalists a sneak peek. Reach out to journalists who will be covering MJ Biz and give them the schedule of events, activations, and on-trend topics your company is talking about at MJ Biz so the media knows where to find you and what’s interesting. Consider providing assets like quotes, images, and/or b-roll videos to journalists in advance. Being a resource to journalists is always a great way to make in-roads with media.

MJ Biz is one of the biggest and best-attended cannabis conferences in the U.S., but it certainly isn’t the only one. We keep an updated list of cannabis conferences available for download.

If you’d like more on-brand and tailored ideas that will maximize your cannabis expo investment, contact us directly. But don’t wait – the best campaigns come from thoughtful planning.

Cannabis businesses who are new to PR have a lot of decisions to make. Many of our clients have never hired a PR agency before and the process can seem daunting. That’s why we came up with 3 tips for cannabis companies new to PR. At Avaans we work with a lot of hyper-growth or early stage companies in emerging industries, so we’re pros at guiding ambitious companies to the next stage of growth. Often our clients are CEOs or CMOs who understand why PR is important, but maybe haven’t engaged a professional PR agency before.

Am I Ready for PR?

 

If you’re new to PR and you’re asking yourself the question, you’re off to a great start.

If you’re new to PR, you might be confused about what to ask an agency. For more strategic PR partnerships, ask the agency whether they think you are ready for PR. That will tell you how prepared they are to work with a company of your PR readiness. If a firm tells you that you aren’t ready for PR, what they’re saying is “You aren’t ready for our PR services.” We believe it’s important to consider PR from the very first moment.

The next question to ask yourself is how much bandwidth you have for PR. We started our consumer product PR sprints for very early growth companies or companies without huge budgets. Our PR Sprints are an excellent way to look underneath the hood of working with a PR agency, without a long-term PR contract. The PR Sprints are also great for cannabis product launches.

A full-scale bespoke PR program is more successful when the PR agency has a key contact at the cannabis company. Bespoke programs are for consumer brands committed to strategic PR outcomes like pre-IPO or investment, or attracting top talent. Bespoke programs are for companies and brands that have a long-term vision for the company and can state their 3-year and 5-year goals. B2B PR are also bespoke PR campaigns because every B2B campaign has dependencies as distinctive as the company’s leadership, product, and ambitions.

Naturally, budget comes into play, but working with a PR firm is like hiring a contractor – you rarely want the cheapest. If you’re new to PR, you’re in the early stages of reputation and branding, and this is a critical time for new cannabis brands. In particular, a cannabis company needs to invest in trust-first positioning and can’t take risks with the brand, because there is less brand equity.

Another way to know whether you’re ready for bespoke PR? Being crystal clear on cannabis public relations goals and outcomes will make choosing a firm, and a time to start PR much easier.

How Do I Look, Hunny?

Starting a cannabis business means jumping through a lot of hoops, and sometimes branding and marketing seem like it takes a back seat to the regulatory hurdles for cannabis companies. How does your cannabis packaging look on the shelves at a dispensary? How will it look on the pages of a magazine? Are your product images professionally shot? Do you know who your customers really are? If you’re still figuring out your website or tinkering with formulations, then focus on those items first, or at least go with a shorter-term, very focused PR campaign. Starting with a freelancer could also be an option at this stage as well. But in general, bespoke PR firms are worth the investment if you’re clear on your brand, its customers, and the look/feel of your cannabis packaging and product.

What’s the Best Time of Year To Engage a PR Agency?

Journalists and editors are planning months in advance. This means your PR pitching should start months in advance, too. This is one aspect of PR that many new-to-PR companies struggle with: the need to plan in advance. For example, PR agencies will want photos and product descriptions months before

The fall months are a dynamic time for the cannabis industry. There are cannabis industry tradeshows and conferences happening, award winners announced, and of course, Halloween, Thanksgiving, the December holidays, and New Years’ Eve all add up to massive revenue opportunities for cannabis brands. For consumer brands new to PR, the fall can be one of the most valuable times of year to get editorial coverage for consumer brands. In fact, up to 40% of coverage for consumer brands happens during this time of year, so that’s a great time to pack a PR punch. We developed our consumer brand PR Sprints to include fall cannabis PR for this reason.

For B2B cannabis PR, the equation looks a little different. If you’re looking for a feature on a product launch or an executive, planting that story takes planning on behalf of the journalist and editor who have to fit it into regularly scheduled articles. Starting B2B cannabis public relations in the fall may be right for you if you have big plans for the spring. B2B PR, like thought leadership, speaking engagements, and cannabis industry visibility have more dependencies, some of which – like when speaking engagement submissions close, aren’t in your control. If you miss the window for this year at a particular event, there are only a couple of avenues to take, and most of them include spending a considerable sum of money. Campaigns and activations around key industry events may take longer to plan and implement, especially cannabis industry events. In short, B2B PR often requires longer lead times.

For consumer brands new to PR, there are some advantages to starting PR in the second quarter. But not if you’re planning a big 420 splash or product launch. You really aren’t giving yourself enough time to maximize your 420 if you’re starting in Q2. At that point, the question is really should you do a 420 campaign? On the other hand, if you’re a consumer or CPG cannabis brand who tends to have a summer-based sales cycle, say cannabis beverages, then starting your PR well in advance of the summer is a great idea.

Starting a new PR campaign in January gives most brands a superb runway to plan for everything the year offers, regardless of whether it’s B2B or B2C. We love starting the year off together with new clients, but this isn’t a time of year to start new projects for everyone. If your product does particularly well in February for Valentine’s Day – then starting in January is too late.

Being a cannabis company new to PR doesn’t have to daunting. Contact us with questions about hiring an agency, and what to look for. We love working with cannabis companies in all stages of growth.

Over the years, I’ve learned there are over 500 ways to screw up PR. I’m going to be honest with you – I have a lot of conversations with people who say they hired an agency and got nothing, or not what they were promised. The consistent takeaway for these folks is often “PR doesn’t work.” You can imagine my skepticism when people say that because, without exception, we know it does. We have launched brands, driven record sales for brands, and sent them through IPO. But it’s totally worth diving into a few of the reasons PR doesn’t work, with one caveat, it’s RARELY just one of these things.

 

PR Agency Mismatch

Perhaps one of the most important keys to success is agency fit. The most successful relationships align on experience level, ambitions, and cost. Let’s dive into that a little more.
Experience level. Some stories, some products, and some movements are just harder to pitch. If you’re one of those companies, you probably know it deep in your heart. Does that mean you won’t get any PR? No, it means you need to find agencies who either have direct experience telling stories like yours, OR you need to have an agency whose storytellers are seasoned enough to know what lessons they’ve learned and how to apply them now.

Ambitions. If your ambition is to double your sales, then the brand commitment needs to match that, and no single one lever can change sales overnight. It’s also important that you weigh the time-money continuum here. The faster something gets done, the more upfront work it takes.

Yet, if you say “we want to double our sales in 3 years,” it could cost you more than 3X, even if it feels cheaper on a monthly basis. So be clear on what it will take to meet your objective and be sure you’re attacking that aim from all fronts which you control.

If you’re a DTC brand, make sure your SEO and PR teams are operating together. If you’re a consumer tech brand, make sure you’re tapping into trends with your social media. If you’re a CPG brand, make sure the rest of your branding (internal and external) matches the values your product projects.

Cost. PR cost and ambitions are closely tied, because time and cost are deeply connected. There are PR agencies that are cheap, and you will find that some PR agencies are extraordinarily expensive. I would say if saving money is your biggest ambition, then maybe PR isn’t right for you. PR is a lot like building a house and no one ever advises you to pick the cheapest contractor.

If your budget for PR is less than you would pay an executive assistant, then you’re probably undershooting your goals. Whenever someone tells me they hired a firm and got nothing, I usually find that they hired a firm and were the cheapest client that the firm had, OR they hired a scary cheap firm. There’s value-driven pricing and then there’s scary cheap. Learn the difference.

There are only two ways to get scary cheap: hire inexperienced people, or spend no time on the account. That’s it. That’s the only way scary cheap PR agencies work. You’ll get a sense of which one you’ll experience when you meet the team. A seasoned team won’t be spending a lot of time on the account. If the team is inexperienced, then they’ll spend a lot of time learning on your dime. That’s a signal you should watch for.

Your Agency isn’t REALLY a PR Agency

Sometimes agencies try to be all things to everyone and offer every marketing, branding, advertising, and PR service under the moon. That’s a REALLY difficult thing to do.

PR agencies absolutely overlap with other agencies regularly.

There are parts of what we do that a branding agency will also do – like planning word-of-mouth opportunities or creating publicity stunts. Sometimes a branding agency will also create content for their clients, or surveys. That’s also something that PR agencies do-both can usually do them equally well depending on the purpose of the content. But where branding agencies and PR agencies are separate is media outreach, journalist relations, and understanding of the media. And candidly, very few PR agencies have the talent to develop a well-rounded brand from a visual standpoint.

Unbelievably, I’ve seen “entrepreneurial coaches” pitch themselves as PR experts. I think these people understand a lot about self-promotion, and believe me, that’s a true skill, but they rarely really understand media relations outside of sending a press release. Which isn’t the reason you send a press release.

Ad agencies and PR agencies have very little in common. If your ad agency says they can also handle your PR (or vice-versa), that’s typically a red flag.

SEO agencies aren’t PR agencies either. Now, as a digitally savvy PR agency, for our bespoke clients, we absolutely dive into the SEO of our clients so we can incorporate keywords and important links. But let me assure you, we are NOT an SEO agency. Nor is your SEO agency a PR firm. Don’t confuse the two. Unless you’re working for one of the world’s largest agencies, there are very few exceptions to the fact that the two rarely go together.

 

Collaboration or Miscommunication

The root of this is usually either the personalities just didn’t fit, or there wasn’t bandwidth for consistent communication on either side. A truly bespoke PR program is highly intimate and collaborative. If that isn’t happening, you will find results suffer. Another aspect of this is executive or spokesperson availability – when the executives aren’t making time for journalists on deadline, then the success rate falls dramatically, AND your PR team is reluctant to pitch him/her to their best contacts because relationships matter and no one client is worth burning a long time media partner over. Sorry, but that’s the truth.

The media, and especially journalists, are under extreme stress these days. When clients don’t get back to us immediately about opportunities, that makes it really difficult for us to take advantage of the most interesting and timely media opportunities. PR agencies often receive inquiries from the media, but those inquiries have tight deadlines, sometimes even less than a day. So if your PR team is promoting you 2-3 times to get back to them for a query, that’s a red flag.

 

Since there are over 500 ways to screw up PR, that’s the reason we structure our programs the way we do. If you’ve ever talked to us, you know, we take our partnerships exceptionally seriously – our bespoke PR results and client reviews prove it. If you’re in the middle of hiring a firm, and you’re having a hard time differentiating, call us. We’ll give you our unbiased opinion of the top PR agencies you’ve identified.

There are lots of reasons to invest in CPG PR, but no matter the reason, it’s an investment and you want your efforts to pay off, which is why you’re hiring a top-rated PR agency in the first place, right? Whether you’re trying to educate your customers about a distinctive ingredient, improve customer loyalty, invest in brand value or want a more straightforward approach to product inclusions in holiday gift guides, PR is not a set and forget it strategy, you can radically improve your outcomes with these three tips.

Maximize Your DTC or CPG PR

 

Multimedia for the Win

49% of journalists want pictures with the pitch. Owned media is an important tool for earned media. Having a variety of images of your CPG product images, both lifestyle, and product shots are helpful to busy journalists who don’t have time for multiple back and forth emails. Sometimes having the ideal lifestyle shot makes all the difference for busy editors who need a header shot for the story. In fact, journalists are 6X more likely to open pitches with multimedia, that’s a huge improvement when you consider that over half of journalists receive 50-100 pitches, PER DAY.

Images are the most common multimedia inclusions, but you can stand out with infographics, and social media posts too.

And data. Data is key. 39% of journalists want relevant data in the pitch. The funds for investigative polling are all but gone, if you conduct a consumer or industry poll and have fresh data, that’s news. And you can use that data in multiple ways, both for your own inside strategic planning and to secure media coverage.

Affiliate Links…For Journalists?

It’s not exactly news that media outlets are reshaping their revenue sources. Modern PR agencies understand the world is moving faster than ever and everyone in the media space is pressed for time and revenue.

For CPG or DTC products, having an affiliate program for media outlets increases the chances your product will get coverage in round-ups. Almost all media outlets are using affiliate links on their coverage, everyone from the Today Show to your local morning show. Being able to include an affiliate link in the coverage means your product may receive multiple pieces of coverage from one pitch.

Be Story Ready

When every company says it’s unique or revolutionary, it’s not eye-catching anymore. In fact, 100% of journalists roll their eyes when they see those words, because about .05% of the time, it’s true.

If you’re looking to leverage PR for things like features or newsjacking, be ready to help shape, inform and create the stories that will be attractive to the media. Even if you really DON’T have “any competitors,” you STILL need a story to get deeper more important coverage.

One PR professional said it best in an anonymous interview with Digiday: “It’s not enough to just be a disruptive DTC brand anymore. Brands need to figure out who they are, why they’re doing something so innovative and then work with us to tell that story.”

Your PR company needs to know that when they schedule a meeting with a journalist, you will respond in a timely manner. 1 in 4 journalists will block a publicist who fails to respond within the same day or a given deadline. If you’re not able to be available for journalists, say that upfront, to save face with journalists.

 

All statistics are from Cision State of Media Report 2022, unless otherwise noted. 

What’s the difference between PR vs publicity? At first glance, they look the same. Publicity is a specific tactic to attract media coverage, it might be good or bad coverage. Public relations is a holistic brand-building, loyalty building and trust-building strategy that includes positive media coverage.

Should you choose publicity or PR?

Most brands do not subscribe to the “all media coverage is good media coverage” philosophy and want ONLY positive media coverage, which is why most brands choose PR. PR refers to the deliberate efforts that organizations make to build and maintain positive relationships with the public. Public relations will create a path toward media coverage including key messaging, brand positioning, making the news, jumping in on breaking news, and strategizing positive company announcements. A PR strategy may also include a crisis communication plan which is important for any consumer brand, but especially DTC or CPG brands. PR is an investment in your brand’s reputation. If your business goal is to be the #1 brand against your competitors or to secure investment that launches you into hypergrowth, then you’ll definitely want to choose PR.

Publicity is a narrowly focused goal, any form of media coverage or exposure for an organization or individual. And it might be OK for a brand that just wants to get into gift guides, for example. That would be an example of publicity without the added benefit of public relations. If your key messages are solid, and you don’t need any additional help building the brand’s trust or loyalty, or your long-term reputation isn’t important, then publicity may be an option for you.

Long Term or Short Term Media Coverage?

Publicity is great for a blast of short-term coverage. Something consistent with a calendar event, or a word-of-mouth campaign with a celebrity for a product launch. Publicity is also great if your brand is willing to do “anything” for media coverage. Stunts in Times Square or the Santa Monica pier often get coverage simply because of the location and the unexpected commotion. That’s publicity. Another example of publicity is an April Fools stunt.

If you’re looking for consistent press coverage regardless of whether you have a product launch or an activation, then you definitely want PR. PR will enable your brand to build trust with your audience, while also building loyalty with your existing customers.

Rinse & Repeat or Bespoke?

Publicity tactics are very similar to one another. Your publicity in gift guides, for example, will also share coverage with other products and possibly even competitors. Think of a publicity campaign as a short-term boost to secure coverage, regardless of quality. If you simply need additional exposure for a specific period of time in order to get noticed by potential customers or clients, then publicity may be a cost-effective solution.

In contrast, public relations will develop custom strategies to build and manage your reputation, reach key audiences and achieve your business objectives through strategic messaging and tailored PR campaigns. With the right PR firm on your side, you can effectively reach your target audiences, build positive relationships with key stakeholders, and stand out from the crowd in today’s competitive marketplace.

 

Many people think public relations (PR) and publicity are synonymous, but there is actually a clear distinction between the two terms. If you’re interested in discussing the difference with Avaans, please contact us, we will help you decide based on your business goals and budget, which type of media coverage is best for you.

Tech PR needs to be reinvented. Telling a great tech story today differs from what it used to be.

For the past 15 years, tech has been leading much of the conversation, so with a few press releases and a TED Talk, an upcoming and coming CEO could set the agenda. Zuck set the “let’s make an interconnected world” agenda. Steve Jobs set the “intuitive design” conversation. And while there is plenty more innovation headed our way – tech itself is no longer the story.

Emerging tech companies need to connect to the conversations their community is having or going to have in an enormous way. Why?

Today’s reporters need stories that capture the moment, not navel-gaze into the future. 90% of tech writers are curious about backend technology, but won’t write about it. Most outlets only have one tech reporter, that poor person receives over 500 pitches per day and an uncomfortable number of them are still using buzz words like “innovative”, “disruptive”, and the worst of them all, “unique.” These words now cause journalists to glaze over because they’re so overused and increasingly unbelievable. The question comes down to “WHY?”

 

So if Tech Itself is No Longer the Story…What Is?

Technology companies need to tell stories about how they’re connecting to the stories consumers are watching. Great tech stories often start with core values and it isn’t just consumers who want to know more about how you’re solving the world’s actual problems, it’s investors too – 88% of institutional investors are evaluating ESG (environmental, social, governance) with the same scrutiny they give operations and finance.

Let’s look at what people are searching for on Google:

How to Tell a Tech Story today

Look how emerging tech doesn’t even register compared to climate change and racism. There are far more reporters covering these emerging trends than the tech itself. Tying your tech story into the zeitgeist, that’s where tech companies become indelible.

Here at Avaans, we write a lot about purpose, what it is and why it’s important to fast-growing companies. Even though we are a boutique firm, we have guiding principles as well.

That’s because not only does a clear purpose give the company and the brand extra internal fortitude, but it allows consumers to connect with your storytelling on a deeper level.

Regardless of stage of growth, having purpose is the path to longevity and a connected customer base. It’s also a great launching pad for purpose-driven PR.

Digging deep to find these stories may take some time and candor about corporate culture – but these are the stories that stick. These are the stories that create memorable brands. You can’t start telling this story too early.

 

What Makes a Great Tech Story Today?

Every story needs to be:
Relevant
Inevitable
Believable
Simple

As you look at these components, you may think about how your technology fits into these buckets; resist that urge for a moment.

The first two are the lowest hanging fruit, the last two can take years. Take, for example, Salesforce. When they wanted to grow, they made a simple but audacious claim: the end of software. Establishing relevance and the inevitability of tomorrow’s cloud-based world were the simple parts. Notice how they made that claim about the user, the client, not themselves, and it was simple. The stories about how this changes business and the world are immeasurable. But, Caryn Marooney who worked with Salesforce during those early days says “it still took us years to establish true believability,”.

Set your expectations accordingly. Expect to get two to three of those messages across in the early stages. As you grow, as you show more credibility, and as trust between your company and the media increases, “Believeable” will come. Trust isn’t something manufactured in a boardroom, trust is earned.

Today, Salesforce continues to tell stories relevant to their customers and the media that aren’t about technology. Salesforce recently claimed that the “Salesforce economy will create 9.3 million jobs and $1.6 trillion in new business revenues.” The white paper is chock full of bite-sized data that an entire story can be built around the new economy, what this means in today’s labor shortage, the threads are endless and the study gives legs to talking points that can last a year.

 

The Case for Tech Storytelling Over Trade Shows

Let’s be clear – we’re big fans of tech tradeshows and conferences. Many a product has gotten media from its standout strategies at CES for example. But the coverage around CES, like any tradeshow, is diluted and noisy. Reporters at conferences are looking for clickable headlines: they want big dollars, ticker symbols, known brands.  At tech trade shows you need to stand out with remarkable, word-of-mouth activations, to give extra lift to your story – or you’ll probably share the story with 1 or 2 competitors. Sure, a trade show can give you a lift, and it can be an excellent place to connect with the media – but you simply can not rely on a trade show to do all the heavy lifting. We so often see companies make a trade show their launch or the key message for an inordinate amount of time. The fact is, trade shows give a temporary boost, but great tech storytelling goes on for decades. 

Here’s more good news: the more simple your key message, the longer your tech storytelling will last. Counter-intuitively, simple messages last longer and provide more room for interpretation.

 

A colleague of mine once asked “Why does everyone want to go viral (with their content), I want to go cancer with my content, I want it to last a long time and fight to stay,” Tech storytelling is the same, tapping into current media trends and the mindset of the customer. Core values, Purpose, a solid mission, and knowing your next 3 steps will ensure your tech story starts out great. 

If you’re looking for a tech PR agency that goes the distance with you to find the great tech stories of today and tomorrow, then drop us a note, we’d love to dig deep with you too.