Native Content

Using Cannabis Content Marketing to Connect with the Cannabis Community

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The cannabis industry is rapidly growing, and to stay ahead of the competition, cannabis businesses must use effective content marketing strategies. Cannabis content marketing involves creating and distributing relevant and valuable content to attract and engage a targeted audience. By doing so, cannabis businesses can establish their expertise and credibility while promoting their brand and products. Think owned media doesn’t apply for your cannabis business? Think again – your brand is already online; it’s just a matter of how much you control your presence. And if you’re tired of owing all those listing and delivery sites, content marketing is your best friend.

PR Benefits of Owned Media for the Cannabis Industry

There are several benefits of content marketing for the cannabis industry, including:

  1. Improving Reputation: Consistent content marketing can improve a cannabis business’s reputation by promoting positive messaging and reinforcing the brand’s values.
  2. Increasing Visibility: Content can increase a cannabis business’s visibility by ensuring that their message reaches the right audience through different platforms such as blogs, social media, and email newsletters.
  3. Organic Promotion: Content marketing promotes a cannabis business organically and naturally, which can lead to increased conversions and revenues on both online ordering and in dispensaries.
  4. Cannabis Customer Engagement: By attracting and engaging both new and existing customers, content marketing can help cannabis businesses establish a loyal customer base and increase customer retention.
  5. Establishing Cannabis Industry Leadership: Consistent and high-quality content marketing can establish a cannabis business as an industry leader and help them stand out from competitors.

Effective Cannabis Content

Use content to benefit a cannabis business’s public relations (PR) strategy. PR is all about managing a business’s reputation, and owned content is a powerful tool for doing so. Here are some of the ways content marketing can benefit cannabis PR:

  1. Positive User Experience: By consistently producing high-quality content that is engaging, unique, and beneficial, cannabis businesses can create a positive user experience that strengthens their relationship with customers.
  2. Increased Social Media Popularity: Creating trendy and shareable content on social media can increase brand awareness and help promote a cannabis business’s products and services.
  3. Building Trust: By answering customer queries and complaints through relevant and accurate content, cannabis businesses can build trust with their audience and improve their perception of the brand.
  4. Improving Conversions: By including a call-to-action (CTA) in their content, cannabis businesses can guide their audience towards taking the desired action, which can lead to improved conversions.
  5. Better SEO: By consistently producing high-quality content, cannabis businesses can improve their search engine optimization (SEO) and rank higher on search engine results pages.

Different Types of Content

Cannabis content marketing can take many forms, and businesses should use various content types to keep their audience engaged. Here are some of the most effective types of cannabis content marketing:

  1. Blog Posts: Blogs are a great way to provide valuable information to customers while establishing a cannabis business’s authority in the industry.
  2. Social Media Posts: Social media is a powerful tool for reaching a broad audience and engaging with customers through shareable content.
  3. Infographics: Infographics can convey complex information in a visually appealing way, making them an effective tool for educating customers.
  4. Videos: Videos are highly engaging and can be used to showcase products, educate customers, or provide behind-the-scenes glimpses of a cannabis business.
  5. Podcasts: Podcasts are an increasingly popular form of content that can be used to discuss industry trends, provide insights, and engage with customers.

Creating a Successful Cannabis Content Strategy

To create a successful cannabis content marketing strategy, businesses should follow these steps:

  1. Define Goals: Determine what the business hopes to achieve through content marketing, such as increased brand awareness or improved conversions.
  2. Know the Target Audience: Understand the target audience’s demographics, interests, and pain points to create relevant and engaging content.
  3. Create Engaging Content: Create high-quality content that is valuable, relevant, and unique to attract and retain customers.
  4. Distribute Content Effectively: Share content

Great Examples of Cannabis Content Marketing

There are several impressive examples of cannabis content marketing that have successfully promoted brands and products in the cannabis industry. Here are a few notable ones:

  1. Leafly – The platform has a robust content marketing strategy that includes educational articles, strain reviews, videos, podcasts, and more. Leafly’s content not only helps cannabis consumers make informed decisions but also promotes brands and products available in the market.
  2. Weedmaps – Weedmaps’ content marketing strategy includes blog posts, videos, podcasts, and more, that not only educate cannabis consumers but also promote products and brands available on its platform.
  3. High Times – High Times has been covering cannabis culture since the 1970s – they know content. The magazine’s content marketing strategy includes informative articles, strain reviews, interviews with industry experts, and more that not only inform and educate cannabis consumers but also promote products and cannabis brands in the industry.
  4. Charlotte’s Web – Charlotte’s Web is one of the OG’s. To some extent, its brand strength owes to a strong content marketing strategy that includes educational articles, blog posts, videos, and more, that educate consumers about the benefits of CBD and how it can improve their health and wellness. The brand’s content marketing strategy has been instrumental in its success in the CBD market.
  5. Dosist –  The California cannabis company’s content marketing strategy includes informative articles, social media posts, and videos that educate consumers about the benefits of dose-controlled cannabis products and promote its brand and products.

These are just a few examples of the many successful content marketing strategies in the cannabis industry. Each of these examples demonstrates the importance of creating informative and engaging content that not only educates consumers but also promotes brands and products in the market. With the right content marketing strategy, cannabis companies can establish themselves as industry leaders, build trust with their audience, and ultimately drive sales and revenue.

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What is Content Marketing? A Comprehensive Guide

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Picture this: you’re a talented baker, and you’ve opened up a little bakery in your neighborhood.

You know your pastries are divine, but somehow, customers aren’t lining up at your door.

The culprit?

It’s not the quality of your baked goods but the lack of a specific secret ingredient: content marketing.

In this post, we’ll unravel the mysteries behind this powerful business tool, discover its many forms, and show you how to make it work for you.

By the end, you’ll have the recipe for successful content marketing to keep your customers returning for more.

What is Content Marketing?

Content marketing is the calling card of modern companies. Content marketing involves crafting and disseminating valuable, pertinent, and steady material to engage your audience and own your reputation. The goal is to drive profitable customer action and tell your story. However, instead of selling your products or services outright, you provide information that educates, entertains, or inspires your audience, making them more likely to trust your brand and become loyal customers. Content marketing for PR means creating highly trustworthy, premium content that builds your brand and company’s authority. Owned media is today’s calling card for fast-growing companies and ambitious brands.

The Tantalizing Types of Content Marketing

You may be surprised to learn that content marketing comes in many flavors, each with its unique appeal. Here’s an array of the most popular types of content marketing:

Blogs: The quintessential form of content marketing, blogs are excellent for showcasing your expertise, offering helpful advice, and building trust with your audience. They’re also highly shareable, increasing your brand’s visibility on social media.

  • Listicles: These viral blog posts feature lists of tips, tools, or resources, making them easy to digest and highly shareable.
  • How-to Guides: These in-depth articles provide step-by-step instructions for solving specific problems, making them highly valuable to readers looking for solutions.
  • Thought Leadership: By sharing your unique insights and expertise on industry trends and challenges, you can position yourself as a thought leader and build credibility with your audience.

Infographics: Infographics are the perfect way to convey complex data or ideas in an easy-to-understand and visually appealing format. They’re also highly shareable and can drive significant traffic to your website when promoted on social media.

Videos: From how-to tutorials to behind-the-scenes glimpses, videos offer a dynamic and engaging way to connect with your audience. They’re also an excellent format for storytelling, allowing you to convey your brand’s personality and values effectively.

  • Webinars: These live or recorded presentations enable you to dive deep into specific topics and provide value to your audience through expert advice and Q&A sessions.
  • Video Series: By creating episodic video content, you can keep your audience engaged and returning for more.

Podcasts: Audio content is on the rise, and podcasts offer a convenient way to consume information on the go. They’re ideal for sharing interviews, stories, and expert insights and can help you reach a wider audience.

eBooks: If you’ve got a lot to say on a topic, consider creating a comprehensive eBook that provides in-depth insights and establishes you as an authority in your field. eBooks can also serve as lead magnets, enticing visitors to provide their contact information in exchange for valuable content.

Social Media: Platforms like Instagram, Twitter, and LinkedIn are excellent ways to share your content, build a community around your brand, and engage with your audience. You can optimize your social media content marketing efforts by tailoring your content to each platform’s unique strengths and audience preferences.

  • LinkedIn: This professional networking platform is ideal for sharing industry news, articles about thought leadership, and company updates.
  • Instagram: This visually driven platform is perfect for sharing eye-catching images, behind-the-scenes looks, and short-form video content.
  • Twitter: With its short-form format, Twitter is ideal for sharing quick updates and news and engaging with your audience in real-time.

 

Case Studies: By showcasing the success stories of your customers, case studies provide social proof and demonstrate the effectiveness of your products or services, which are beneficial for B2B companies looking to build credibility and trust with potential clients.

Email newsletters: A well-crafted email newsletter can help you maintain regular contact with your subscribers, informing them about your latest content, promotions, and company news. Personalization and segmentation can further enhance the effectiveness of your email marketing efforts.

The Irresistible Importance of Content Marketing

“Great,” you might say, “but why should I bother with content marketing?” Here’s a taste of the benefits that successful content marketing campaigns can offer:

  • Builds trust and credibility: By providing valuable information, you demonstrate your expertise and show your audience that you understand their needs and challenges. It helps establish your brand as a trustworthy source of information and advice.
  • Boosts brand awareness: High-quality content gets shared and discussed, increasing your brand’s visibility and attracting more potential customers. Content marketing also enables you to reach new audiences by targeting specific keywords and topics that resonate with them.
  • Improves SEO: Search engines love fresh, relevant content. Regularly updating your website with new content will enhance your search rankings and make it easier for people to find you online. Well-structured content with proper headings, meta tags, and internal linking can improve your SEO efforts.
  • Generates leads: Content marketing enables you to capture leads through forms, gated content, and email subscriptions to give you a direct line of communication with potential customers. By offering valuable content in exchange for their contact information, you can build a robust email list that you can nurture into paying customers.
  • Nurtures relationships: By consistently offering valuable content, you can nurture relationships with your audience, turning casual readers into loyal customers who will spread the word about your brand. Personalized content and targeted email campaigns can further deepen these relationships and increase customer loyalty.

What is Content Marketing of the Future

The world of content marketing is ever-evolving. The future promises even more innovative and exciting ways to connect with your audience. Some content marketing trends to keep an eye on include:

  • Voice Search: As voice-activated devices like Alexa and Google Home continue to gain popularity, optimizing your content for voice search is becoming increasingly crucial. It includes focusing on long-tail keywords, natural language, and conversational tone.
  • Virtual and Augmented Reality: As technology advances, immersive experiences like virtual and augmented reality will offer new ways for brands to engage with their audience and create unique content. It could range from virtual product demos to interactive brand experiences.
  • AI-Generated Content: Artificial intelligence is already making waves in content marketing, with tools that can generate written content, design visuals, and even create personalized content for each user. While AI-generated content might not fully replace human-created content, it can enhance productivity and efficiency in content creation.
  • Interactive Content: From quizzes and polls to interactive infographics, audiences increasingly seek content they can actively engage with, offering brands a chance to stand out. Interactive content can also provide valuable insights into your audience’s preferences and behavior.
  • Web3: Some call this the next evolution of social media: a digital world in which we purchase products and interact with one another and brands.

 

The Art of Content Marketing Activities and Media

Now that you have some basic understanding of content marketing, it’s time to dive into the nitty-gritty. Here’s a rundown of the most shared content marketing activities and media you’ll want to explore:

  • Content Creation: This is where the magic happens. Develop a content strategy that outlines your goals, target audience, and the types of content you’ll create. Ensure your content is well-researched, engaging, and aligned with your brand voice. Allocate resources for content creation, such as hiring writers, designers, or videographers, and invest in tools that can streamline your content production process.
  • Content Curation: You don’t always have to create original content. Curating content from other sources can provide added value to your audience and establish your brand as a thought leader. Share relevant articles, infographics, or videos from industry experts, offering your unique perspective or insights, acknowledging the sources of curated content, and ensuring that the selected material aligns seamlessly with your brand message.
  • Content Distribution: Creating great content is only half the battle. It’s imperative to have a distribution plan that utilizes a variety of channels to guarantee that your content effectively reaches your intended audience. It might include email marketing, social media, guest posting on industry blogs, and syndication platforms. Tailor your distribution strategy to your audience’s preferences and habits, and continuously refine your approach based on performance data.
  • Content Promotion: Boost your content through paid advertising, influencer partnerships, or co-marketing campaigns with complementary brands. Experiment with promotion tactics, such as sponsored social media posts, native advertising, or content discovery platforms, to find your business’s most cost-effective and impactful methods.
  • Content Analytics: Keep track of your content marketing performance by monitoring key metrics like website traffic, social shares, engagement, and conversion rates. Use this data to identify patterns and trends, pinpoint areas for improvement, and make data-driven resolutions about your content strategy. Invest in analytics tools and platforms that can help you collect, analyze, and visualize your performance data.

PR: What is Content Marketing’s Role?

A content marketing campaign is only as good as the strategy behind it.  It takes time and energy to craft delectable content, whether that’s for social media, a blog post, or a compelling video; doing it right in a way that enhances your reputation with all stakeholders is worth the extra effort.  Follow these steps to create a breathtaking plan that will leave your audience craving more:

  • Define your objective: What do you like to achieve with your content marketing efforts? Whether it’s increasing brand awareness, generating leads, boosting sales, or improving customer retention, having clear objectives will guide your game plan and help you measure success.
  • Know your audience: Develop detailed buyer personas that outline your target audience’s demographics, preferences, and pain points. By conducting market research and analyzing your customer data to refine your personas, you can create content that resonates with your audience to meet their needs. This approach can help you fine-tune your content creation strategy and ensure your messaging hits the mark.
  • Choose the proper content formats: Based on your audience’s preferences and your brand’s strengths, determine which content formats will be most effective for your campaign. Experiment with various designs and monitor their performance to find the perfect mix for your audience.
  • Audit your existing content: Look at your current content and evaluate what’s working and what’s not. Identify gaps in your content library and brainstorm ideas to fill them. Repurpose high-performing content into new formats to maximize its reach and impact.
  • Create a content calendar: Plan out your content in advance by creating a calendar outlining your content’s topics, formats, and publishing dates. It will help you stay organized, maintain a consistent publishing schedule, and produce fresh content that aligns with your marketing goals.
  • Establish your brand voice and style: To ensure consistency across your content, develop a clear brand voice and style guide. It should include guidelines on tone, language, visuals, and any industry-specific terminology or jargon.
  • Optimize for SEO: Perform keyword research to identify the terms your audience is searching for and incorporate them into your content. In addition, it’s essential to optimize your website for search engines by implementing appropriate meta tags, headings, and URL structures. It can improve your website’s visibility on search engine results pages and drive more traffic.Remember to optimize for voice search and local SEO, as these are becoming increasingly important.
  • Promote your content: A substantial content promotion strategy is essential for reaching your target audience. Leverage owned, earned, and paid channels to amplify your content’s reach. Feel free to repurpose or repackage content for different platforms.
  • Engage with your audience: Encourage them to interact with your content by asking questions, inviting comments, and responding to their feedback. Monitor your audience’s engagement and use the insights to tailor your content strategy and improve your content’s effectiveness. It will help build a community around your brand and foster loyalty.
  • Measure and analyze: Track your content marketing performance using key performance indicators (KPIs) such as website traffic, social shares, and conversion rates. Use the data you gather to make data-driven decisions and refine your content strategy for maximum impact.
  • Iterate and improve: Embrace an agile approach to content marketing by constantly testing, learning, and iterating on your strategy. Be prepared to pivot your plan as your audience’s preferences and the content landscape evolve. Always look for new trends and techniques to keep your content fresh and relevant.

Content Marketing Success Awaits

By understanding the importance of content marketing, exploring various types and formats, and crafting a well-thought-out plan, you’ll be well on your way to achieving content marketing success.

As you embark on this journey, always remember that the fundamental element of a prosperous content marketing campaign is generating valuable, engaging, and distinctive material that genuinely connects with your audience. Dare to be bold and innovative, and be proactive in experimenting with new ideas and formats. With creativity, hard work, and persistence, you’ll soon see your content marketing efforts translate into tangible results for your business.

Now conquer the content marketing world, one captivating piece at a time!

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How Much Does a PR Agency Cost?

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Maybe you’ve never hired a PR firm before, or maybe it’s been a while and you’re just unsure of what a PR agency costs. Either way, you’re asking yourself, “how much will a PR firm cost me?” Since PR usually falls within the marketing budget, let’s start there.

To grow your position in the marketplace, a good marketing allocation is about 15% of revenue. In 2022, the average marketing budget for B2C brands was 13.7% of revenue, and for B2B brands, it was about 10% of revenue.

So if you’re an average company, and you’re looking to maintain your position, you’re probably spending in the range of 10% of revenue.

If you’re looking to dominate, your budget should be higher. Ambitious startups typically allocate between 12-17%. A typical breakdown might be that 1/3 of the budget is advertising, 1/3 of the budget is content, and 1/3 of the budget is PR. Large international agency budgets can be $380,000 or more annually, while a mid-range agency budget typically clocks in at $156,000-$180,000 annually and a smaller agency budget would be $120,000 per year, a mid-range freelancer could be anywhere from $36,000-$100,000 a year. If you’re a CPG or DTC brand with a marketing spend of under $100,000, then you might consider consumer product PR sprints, which feature micro contracts that align with key buying seasons. Hiring a PR agency is an investment, but considering PR converts ten to 50% better than advertising, PR is indeed a place where the ROI pays off.

 

So what goes into a PR agency’s fees?

 

According to Muck Rack’s 2021 State of PR report, the number one cost to a company to PR is the agency, which makes sense because, unlike programmatic ad spending (a typical minimum is programmatic spend is $25,000/month), PR agencies rarely have a minimum spend or activation fee requirements outside their retainers.

PR agency rates increased, and in 2020, the average PR agency CEO billed $417 per hour, while VPs clocked in at $319 per hour and Account Managers billed $256 per hour. The average blended rate was $240 per hour. It’s safe to say that if your PR team has executive PR experience, and your agency spends an average of 10 person-hours per week on your account, your monthly retainer will be around $13,226 per month.

If you require more executive hours, your fees could go up. If you work mostly with a junior team, your rates could go down. Oftentimes, fees are different depending on your strategic objectives. For example, if you want to keep a firm on retainer for a few calls a month, and no proactive media outreach, your annual fees may be considerably less. If you are trying to secure investment or you’re pre IPO, you may find your fees are on the higher end of an agency’s fee structure.

It’s a balance to strike your budget with your goals, but when asked, I always give the same advice to CMO’s and startup founders. In 2020, 45% of companies increased their PR budget. If your budget is $400,000 or more per year, hire an agency that does $20 million+ in revenue. If your budget is $180,000 per year, hire a boutique PR firm, with less than $10 million in revenue. If your budget is $60,000 per year, don’t hire an agency, hire a freelancer.

Odwyer PR’s annual report shows rates increased considerably between 2019 and 2020, so if your agency didn’t raise its rates, you’re fortunate.

Agencies are notoriously reluctant to share minimum retainers, but in 2013, several agency executives did just that with PR Observer, an industry publication.

“To properly scope a client program and assign the proper team support, we feel $15,000 – $17,500 per month is a reasonable starting point.”—Anne Green, President & CEO, CooperKatz & Company, Inc.

“Our retainers range from $7,500 – $50,000 or so. Crisis costs are different and generally charged by the hour with a $20,000 minimum.”—Ronn Torossian, Founder & President, 5WPR

“We have some clients that pay us $100,000 or so per year, some clients that pay us more than $100,000 per week, and many clients that pay us $100,000 or so per month.”— Mark Hass, President & CEO, Edelman United States

“Our clients generally pay between $15,000-$30,000 a month depending on the workload.”—Stu Loeser, Founder & President, Stu Loeser & Co.
So what’s typically included in a bespoke retainer rate? Well, again, that may depend on each agency’s specialty. For example, if your agency specialized in digital communications, you may find that social media content creation is included, but media relations are not. But the following services are a good rule of thumb to expect within our typical PR agency retainer:
  • Strategies about how to stand out from your competitors using PR
  • Internal and external communication strategies that match your growth goals.
  • Campaign development and creative activations for marketing opportunities.
  • Media relations, and securing regular media coverage, speaking engagements.
  • KPI and business impact reporting.
  • Copywriting such as press releases, speeches, white papers, and branded journalism.
  • PR crisis planning – but not necessarily crisis management.
  • Partnership strategy and potentially management such as cause, social impact, or purpose-driven PR initiatives.
  • Executive training, including media training, interview prep, and research or executive ghostwriting.
  • Content strategy for video, social media, and inbound leads.
  • Content creation oversight, including social media, photography sessions, and video development.
  • Poll or research development, implementing the poll may or may not be within the agency’s retainer.
  • Peer agency coordination, such as with branding or advertising agencies.
  • PR campaigns that “make the news,” are designed to create word-of-mouth or media opportunities.

For a complete list of what we would include in your PR retainer, reach out to us and tell us more about your business and your goals.

Hiring a PR agency is an investment, but considering PR converts ten to 50% better than advertising, PR is indeed a place where the ROI pays off.

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Should You Buy Guaranteed Media Coverage?

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Do you find yourself asking “What will I get for my money if I hire a PR agency?” You might even see offers for guaranteed media coverage. But should PR agencies guarantee media coverage? The reasons the answer is “no” might surprise you. Any PR agency that promises earned media coverage is putting their journalist contacts at risk for journalistic ethics violations. Guaranteed PR coverage is not only unethical, it can even be illegal. “Guaranteed” PR coverage rarely lives as long as earned media coverage. Finally, it doesn’t have the authority and trust that comes with credible earned media.

[3 minute read]

Pay-to-Play Earned Media is Unethical

Sadly, we’ve seen it all, including journalists fired for violating professional journalist ethics. Violations might include not disclosing a monetary relationship or other conflict or interest. Paying a journalist under the table to write about a company or a product is the signal of an inexperienced, desperate, or unethical PR agency. These agencies don’t garner favor by journalists who value their jobs, and getting a journalist fired isn’t the way to reinforce media relationships. And when you hire a PR agency that does this, you’re attaching your brand’s reputation to unethical and even illegal behavior. No matter how cheap guaranteed PR coverage is, the cost to your reputation will far outweigh any benefits.

There is such a thing as legitimate sponsored coverage. And while sponsored coverage LOOKS like an article, it’s actually an advertisement. Secured through a media outlet’s advertising team, never directly with a journalist, sponsored coverage is a legitimate form of advertising. The FCC always requires sponsored coverage to identify itself as paid. Even Google wants to know what links are sponsored, and not tagging them correctly is an SEO risk authoritative and important media outlets won’t risk. Press releases are a great example of paid or sponsored coverage. Paid placements have a role in a campaign, and any good PR agency can make recommendations about how to use these tools in your campaign.

Guaranteed Coverage Isn’t Usually Authoritative

The primary reason fast-growing brands and hyper-growth companies need PR is for both exposure and trust that typically comes from earned media.

Today’s readers and content consumers are incredibly savvy. After thousands of hours of advertising exposure, most consumers can sniff out the difference between advertising articles and journalistic pieces. Like all advertisements, ethically secured readers’ and viewers’ trust earned coverage because journalists maintain independence.

We’ve seen self-proclaimed PR experts use their positions as media contributors to promote their clients; we’ve seen these same people banned from esteemed outlets like Entrepreneur and Forbes. Most times, the brands paying for this coverage did not know that what the “PR expert” was doing was unethical or illegal. No one wins in this situation, certainly not the brand who thought they paid a PR firm to secure high-value coverage. This is especially painful because once discovered by the media outlet, that content is often removed from their website and therefore the internet; this rarely happens with earned media coverage which lasts as long as the website is up.

Sponsored or Paid Coverage Doesn’t Last as Long

While earned media takes strategy, expertise, and yes, time, ethical sponsored or paid coverage doesn’t last as long as earned coverage. Sponsored and paid coverage, while it has its place, is like any other advertisement: it typically runs for a limited amount of time, then it disappears. One of the underappreciated perks of earned media is its longevity.

There’s nothing wrong with sponsored or paid coverage. We’ve seen some really remarkable pieces of sponsored coverage that went beyond the advertisement and well into providing true value for readers. The Washington Post, the New York Times, all do spectacular special projects like this. The starting cost is usually in the $50,000+ range. Regular ad rates for a premium location like the (printed) back page hover around $30,000 per ad, volume discounts usually apply to annual contracts. But hey, you’re getting ad placement in one of the world’s most credible news outlets at least once for that price.

 

Today’s modern PR firms are savvy in today’s media landscape, including traditional, paid, and digital mediums. We take our professional PR ethics very seriously, including guaranteed media coverage. Hire a PR firm you can trust and trust your PR firm.

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Successful Influencer Campaigns in 5 Steps

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Successful Influencer Campaigns Aren’t Unicorns

PR has a number of tools in its tool belt, one of them is successful influencer campaigns & partnerships.

In consumer goods, influencer marketing is establishing a significant place in the mix. When we see some of these campaigns, a little part of our PR soul dies. Frankly, some of them are brand-damaging and unlikely to have an influence on sales. When working with influencers, you’re already taking a risk that there’s a past or future PR fiasco that could affect your brand reputation.  Influencer marketing should be considered paid media and owned media and just like you wouldn’t put out an ad or other content that damages your brand, nor should you execute an influencer campaign without consideration. Some people seem to think so long as you’re getting your product in someone’s IG story that’s all that matters, we disagree.

We believe all consumer goods PR should be executed with strategy and thought. While influencer campaigns aren’t exactly the same as ads, we take insight from advertising research to inform our recommendations.

On average, it takes 21 brand exposures to bring someone to the purchase phase.
5-9 brand exposures to create brand awareness
more than 10 exposures during the consideration phase

While influencer campaigns are a paid opportunity (influencer rate range from product exchange to $1 million per post), there are public relations and brand opportunities and implications as well. While you might not be able to spend $1,500 per post, you should seriously balance the PR and brand implications.

Working with an influencer is NOT the same as placing an ad, so we also wanted to share our best practices for a  influencer campaign.

Get Crystal Clear on Your KPIs BEFORE Reaching Out to Influencers

If your consumer goods influencer campaign objective is SEO value as opposed to brand awareness, those are actually very different campaigns. They are both relevant.  Who you work with will be different. The number of influencers you work with will be different. How you CHOOSE the influencers might be different.  But even if you’re doing an influencer campaign for SEO value, we beg you to consider the brand implications.

For many CPG brands, their brand may be their most valuable asset, so treating the brand with long-term implications in mind is essential to the longevity or value of the brand. From a brand building and cannabis PR perspective, for MOST brands, our perspective is to go deep, rather than wide with cannabis social media influencers.  The biggest reason this is our typical approach is because of the importance of repeated exposure. This is PARTICULARLY important to emerging CPG brands whose other marketing initiatives are constrained.

Influencer Campaign Success #1:  Choose Your  Influencer Partners Carefully

No matter what strategy you apply to your influencer campaign, align with influencers who align with your brand. If you’re a wellness brand, maybe partnering with an influencer whose feed is about their last party isn’t natural synergy, the influencer’s audience may not receive your product well.

Why is a wellness driven product doing an influencer campaign with influencers aligned with party culture? Why not align with a nurse, a yogi, and a marathon runner? It’s jarring for customers to see inconsistent messages and creates brand confusion. Getting brand awareness is hard enough to do when you act with brand clarity, why make it harder on yourself?

Instead of looking at followers, look at engagement & reply rates. But dig a little deeper on those engagement rates, they should be consistent with typical engagement. If your influencer has 10,000 followers and 3,000 likes and 1,500 comments, that’s a red flag and suggests automation. On the other hand, if your influencer has 700 posts and 35 million followers, that’s disjointed as well. For context, as of this writing Kylie Jenner has 42M U.S. followers (164M globally), of which 1.2M are evaluated as authentic U.S. engagers, according to HypeAuditor. Is it POSSIBLE that they reached 35 million followers over 700 posts? Yes, but there must have been a viral trigger, so look to see what that could be.

Take a careful look at the other brands the influencer has worked with and see how they align with you. Have they worked with your competitors? Is that an advantage or a disadvantage?

Since this is likely a paid relationship, you should also be evaluating their overall professionalism. How thoughtful and eye-catching is the content, how professional is their response to your inquiry?

Ruthlessly review their past content for any red flags that could cause your brand problems, and also consider ways to mutually separate in case of a brand clash in the future.

If you follow the other steps below, this stage is incredibly important.

Build a Relationship with the Influencer Before Your Influencer Campaign

Note I keep referring to social media influencers as partners. Treat them as such, treat them as humans. Social media influencers will have an emotional response to how they are treated and no matter how professional they are, how you treat them impacts the outcome. That’s because the POWER of influencers is in the PERSONAL.

Why undermine the most valuable part of the partnership? Why not turn that influencer into an actual advocate?

By inspiring your cannabis influencer, you can bet they’ll have an easier time inspiring their followers and creating content that’s consistent for both brands. Meet with the influencer if you can, engage with them as they’re experiencing the product for the first time.

Explain your favorite aspects of the product/brand and discuss your brand values and vision, so the influencer can align their value systems and genuinely connect with the brand.

This more personal relationship approach is something 90% of influencer campaigns lack, and it shows.

Another reason to build a relationship with a brand influencer is to review how you’ll mutually handle it if the account is shut down during the campaign or afterward.

Allow The Influencer Creative Freedom & Voice

Effective  influencers have their own style of content and voice, you’re likely attracted to that style and voice – let then keep it. Influencers are master content creators, they see the world through a lens that sparks enthusiasm by their followers. A great influencer will happily develop content ideas that meet your objectives, while also reinforcing both brands. This content will put a fresh spin on your brand.

Collaboration magic happens when two brands align in such a way that it seems absolutely natural. Collaborating WITH the  influencer on content as opposed to directing or scripting the content enables to you leverage the influencer’s own brand while also enhancing yours.

Know FTC Guidelines

Make sure to review FTC guidelines on disclosure. This is especially important because it’s almost always the brand who the FTC investigates. The brand has more skin in the game, so the brand needs to be the enforcer.

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Social Media Influencers: When To Disclose

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Because of continuing conversations with colleagues, brands, and influencers, I wanted to put some guidelines together for based on the FTC’s native advertising guidelines or influencer disclosure.

The FTC has shot some arrows over the bow in the last several years regarding native advertising disclosure, including calling out Warner Bros. and Lord and Taylor.

In both cases, the brand was held liable, not the influencers or content creators, strongly signaling that it’s the brand’s responsibility to ensure disclosure. But, the FTC native advertising guidelines make it clear: ” …the FTC has taken action against other parties who helped create deceptive advertising content – for example, ad agencies and operators of affiliate advertising networks.  Everyone who participates directly or indirectly in creating or presenting native ads should make sure that ads don’t mislead consumers about their commercial nature.”

Basically, no one is off the hook.

As if by magic, the FTC slapped 45 celebrity influencers with warning letters but didn’t forget to include their agents and the brands – in total 90 letters were issued about the FTC native advertising guidelines. It’s safe to say this isn’t going away. It’s always been best practice, but if you didn’t take it seriously before, it’s time to do so now.

My view is this: disclosure and transparency are good for all.

A brand should have no shame about showcasing its products and experiences in a real life scenario. Influencers shouldn’t have shame either, because working with a brand is a badge of honor. It’s a real compliment to a community that a brand values their eyeballs. If you’re ashamed of working with a particular brand or influencer, perhaps you’re working with the wrong partner.

Often times when I have conversations about disclosure with brands and influencers, I get questions like “what if…we do….”

Whether you are a brand or an influencer, if you’re asking questions about how to get around these guidelines, you’re on the wrong track. The guidelines make it very clear: make it obvious to an uneducated viewer that there is a material relationship (basically, anything which might effect the outcome of the endorsement). Influencers are often concerned about “selling out” their community. As an influencer, if you’re making a living from your community with native advertising and you’re not disclosing those relationships, you’re REALLY selling them out.

The Edelman Trust Barometer makes it clear: trust is in crisis. 

Establishing trust and adhering to guidelines is necessary for native advertising and influencer relations to continue. If trust is eroded the FTC guidelines won’t be at fault for the collapse of social native advertising.

So here are the guidelines based on reading hundreds of pages including all of the FTC links provided below.

When do social media influencers need to disclose a relationship with a brand?

Always.

Does this apply to me?

Yes.

Why does it matter?

The FTC says it does.
Consumer trust is important to all of us. 

How do I disclose?

Make it “clear and conspicuous” and leave no doubt.

If you want to read through the FTC’s own words on this:

FTC Native Advertising Guideline Resources

.com Disclosures (2013)

Native Advertising: A Guide For Business

FTC Endorsement Guidelines: What People Are Asking (2015)

The Lord & Taylor Disclosure Case-FTC Blog (2015)

The Warner Bros Disclosure Case-FTC Blog (2015)

Enforcement Policy Statement On Deceptively Formatted Ads (2015)

 

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