Consumer Products

I was on a webinar presented by Morgan Stanley and PwC about preparing for an IPO – and something struck me – there was optimism, and the organizations were signaling their faith in the return of IPOs, soon. 2023 has been an IPO graveyard, but as one host said, “One thing we know is markets change, and so it will also be for the low point of IPOs.” Their advice? Prepare now. Preparing for an IPO is a daunting task for any startup, and the focus is often on due diligence. Yet communications and PR are critical to public offering preparedness. What do pre-IPO companies need to do from a communication standpoint? 

 

Reputation Building 

Investors know that when you pitch them for your IPO, the company has a verified financial model and total addressable market (TAM). And founders know investors are looking for the next $1 billion brand. This makes your company’s reputation extremely relevant. So when you’re looking to stand out to investors, nothing shows social proof quite as well as media coverage. Media coverage can go on the road with you and helps you stand out to investors. Confident, media savvy CEOs give investors confidence; it shows you can handle a very different role as CEO of a public company. 

Thought leadership is vital to reputation building. During this growth stage, executive visibility is more relevant than ever. Since a solid thought leadership program takes time and strategy, we recommend starting a thought leadership program at least 24 months before a desired IPO. 

Create a Compelling Narrative

Many founders mistake the pitch to investors as the corporate narrative. The two are cousins, but different. The narrative should resonate with key stakeholders, investors, and the public, highlighting the company’s mission, accomplishments, and long-term vision.

Know the Difference Between IR and PR

IR (investor relations) and PR (public relations) have important but slightly different roles in a company’s growth pre-IPO phase. Investor relations focuses almost solely on analysts covering topics your potential investors care about. Meanwhile, PR is targeted towards a broader set of journalists, and the public at large. They can and should work together. For example, both should play a role in any press releases. IR will ensure due diligence is met and ensure the investor messaging is correct, while PR will want to ensure the brand message is consistent and the media targets get the information they need. 

Crisis Planning 

The best time to manage a crisis is before a crisis. Before you go public, and get caught up in all the details of going public, plan for a crisis. How you handle a crisis will affect your brand, and god forbid you to have a crisis during your roadshow or quiet period. Your crisis planning should include many scenarios, from the employee, to property, to product, and, yes, cyber security. Every one of these scenarios could require different stakeholder involvement and point persons. Your crisis planning should include table top exercises and the executive team should review crisis PR plans at least once yearly. 

ESG Planning 

 Investors want to be part of companies with the broadest investor audience, and ESG (environmental, social and governance) is part of that, especially since some brokerage firms and mutual funds are offering investment products that employ ESG strategies. Larry Fink, Blackrock CEO, and co-founder, said ESG is “capitalism, driven by mutually beneficial relationships between you, the employees, customers, suppliers, and communities your company relies on to prosper,”.

From a PR perspective, ESG and even purpose-driven brands have special sensitivities, and it’s important to have a coherent plan and PR strategy for these talking points for all your stakeholders, from investors to customers. ESG is not just for the “woke” – investors see the writing on the wall and have for some time. Also, buyers beyond GenZ see the importance of ESG. 

Audit Your External Communications 

Ensure your website and any owned media meet all regulatory requirements – including executive bios, blog posts, and social media. Look at this moment as your last chance to shower before prom. Your website and social media should also be robust and brand consistent. You want everyone to see you in your best possible light, and the most accessible way for new friends to get to know you is your website. 

Media Training 

The press is not the enemy, but they aren’t here to be your BFF either. Talking to the press live and learning to work with the media under various conditions, including in person with lights and mics, is a skill. While you may have undergone media preparedness before interviews, now is the time to take on a full media training program for your executives and spokespersons, including anyone who attends public events (like trade shows) on your behalf. 

Expect media training to take several days of intense hands-on training and review. Since all relevant stakeholders will be together, it is also a good time to review and practice your crisis plan too. Since media training is a skill, conducting this exercise well before IPO is recommended. 

The Big Show

Your company will never again go public. This is one of the few indisputably great news moments.  Someone (not the CEO) must ensure the moment is documented and promoted. Do not miss this once-in-a-lifetime opportunity. It’s true – not every company makes the front page of the Wall Street Journal when they go public, but it is news – and someone will care. Using this opportunity to connect with journalists is key; it’s a great time to fill up the trust bucket in the eyes of journalists. 

Prepare for the moment with some notable key messages and brand-worthy must-airs. Run through your must airs and make sure you are prepared to answer questions that might come your way. Have your day meticulously planned with your communications in mind and watch the accolades roll in. 

Effective pre-IPO PR planning is crucial for companies aiming to go public. By crafting an interesting narrative, engaging media and influencers, developing investor communication strategies, building a strong online presence, managing crises, leveraging thought leadership opportunities, and engaging internal stakeholders, companies can establish a positive brand image, attract investors, and generate enthusiasm around their IPO. 

This article has also been submitted by the author to Entrepreneur.com

In the fast-paced world of HealthTech, effective communication and healthtech PR plays a vital role in shaping the success and reputation of a company. Chief Marketing Executives (CMEs) and founders must comprehend the significance of strategic public relations (PR) within their marketing strategy. PR Strategies for healthtech is important to brand message and establishing trustworthiness in the market.

HealthTech communicators need to employ healthcare PR strategies to increase their brand visibility, build trust, and grow. This blog post will discuss the top five strategies they should use.

Develop a Strong Thought Leadership Program

A robust healthtech thought leadership program is essential to establish credibility and position your healthtech company as a leader in the industry.

Identify these critical spokespeople within your organization. These could be executives or subject matter experts. Contributing valuable insights and expertise to industry publications, conferences, and media outlets is a reputational requirement for industry leaders.

Publish well-researched articles regularly. Participate in industry discussions. Speak at conferences. Position your company as a trusted source of knowledge. Gain visibility among industry stakeholders and potential customers.

Leverage Data and Case Studies

In the healthcare sector, data and case studies hold immense value. Especially if your company is in the pre-IPO phase, leveraging data from your products or services can significantly strengthen your PR efforts. Collect and analyze relevant data to identify trends, insights, and success stories that showcase the impact of your healthtech solutions.

Use these findings to create compelling case studies and whitepapers highlighting your technology’s tangible benefits to patients, healthcare providers, and the overall industry. Sharing resources can help generate media interest and show the effectiveness of your offerings. This can be done through press releases, media pitches, and your company’s website.

Establish Partnerships with Key Influencers

For B2C healthtech brands, influencer marketing is a powerful tool to help healthtech companies reach a wider audience and build consumer trust. Identify key influencers in the health and technology sectors who align with your brand values and target audience. Collaborate with these influencers to create engaging content, host webinars or podcasts, or take part in social media campaigns.

A well-known individual’s endorsement and association of your brand can increase your reach and credibility. Their followers will view your healthtech company as a reliable and respected part of the industry.

For B2B healthtech brands, the role of media relations could not be more critical. Establishing a reputation with the media will build your reputation and improve your business outcomes overtime.

Optimize Digital Presence and SEO

In today’s digital age, a strong online presence is crucial for effective PR in the healthtech industry. Ensure your company’s website is visually appealing and optimized for search engines (SEO). Conduct keyword research to identify the terms and phrases your target audience is searching for, and incorporate them strategically into your website’s content.

Create content optimized for different channels, such as social media, blogs, and press releases. Focus on creating content that educates, informs, and inspires potential customers, and leverage the influencers to help spread your message. Additionally, create an email list and use this to send out newsletters, updates on new products, and news related to your HealthTech company.

Utilize SEO tools like Google Analytics and Google AdWords to track and analyze your website’s performance and optimize content accordingly. Publish blogs and articles regularly. Ensure they are high-quality and SEO-optimized.

These pieces should address the pain points of your target audience. Show thought leadership and provide valuable insights. By implementing these strategies, your website will rank higher in search engine results, driving organic traffic and enhancing your brand’s visibility.

Engage with the Media

Engaging with the media is a fundamental healthtech PR strategy for healthtech companies. Establish relationships with journalists, reporters, and editors who cover the healthcare and technology sectors. Invite them to cover your company’s launch, product launches, and other newsworthy events. Offer them interviews with the people behind your company, such as founders, CEOs, and other executives.

Utilize PR networks to reach out to influencers, bloggers, and other key players in the industry. Leverage these contacts to spread the word about your company and products.

Use social media to engage with customers and build relationships with industry partners. Post relevant content, such as tutorials, articles, and industry news, to bring attention to your brand. Share your company’s mission and progress to attract potential investors. These are just a few strategies that you can use to build a successful HealthTech PR strategy.

Regularly share company news, product updates, and industry insights through press releases, media pitches, and media alerts. Offer your executives or subject matter experts for interviews or commentary on relevant industry topics. Engage with the media proactively. This will help you secure media coverage, increase brand visibility, and make your HealthTech company an authoritative voice in the industry.

Conclusion

In the competitive world of healthtech, effective PR strategies are paramount to success. Chief Marketing Executives and founders can improve their brand’s visibility, establish thought leadership, and build trust among their target audience. This can be achieved by implementing the top five strategies outlined in this blog post. By developing a strong thought leadership program, leveraging data and case studies, and establishing authority through PR strategies for healthtech companies.

In the fast-paced world of consumer products, standing out from the competition and capturing the attention of target audiences is paramount. Public relations (PR) plays a crucial role in creating brand awareness, establishing credibility, increasing revenue, and generating consumer excitement. When looking to hire a PR firm, you may be taking one of two strategies. The first would be to maximize the impact of PR strategies; consumer product companies often rely on the expertise of PR firms that offer tailored packages designed specifically for their needs. The second strategy, for consumer product startups could be to dip their feet into the PR agency relationship with a PR service bundle that is specific in scope. Hence, the fees are lower, and the brand can learn more about a particular PR firm.  This blog post will explore the differences between PR service bundles for consumer products and how they can help businesses thrive in an ever-evolving marketplace.

  1. Crafting a Compelling Brand Story

Consumer products are not just items on a shelf; they are part of people’s lives, offering solutions, experiences, and emotions. If you’re a consumer product startup, your PR firm offering may need to include branding initiatives and research to craft a compelling brand story that resonates with target audiences.

By understanding the product’s unique value proposition, PR professionals can develop narratives that captivate consumers, evoke emotions, and create a lasting connection. These packages often include

  • message development,
  • storytelling techniques
  • content creation
  • brand image: ensure a consistent and compelling brand image across various channels
  1. Influencer Partnerships and Product Placements

Influencer marketing has become a powerful tool for consumer product promotion. PR  packages for influencers or journalists leverage influencer partnerships to amplify brand reach and credibility. By identifying and collaborating with influential individuals in relevant niches, PR professionals can generate authentic product endorsements, unboxing videos, and positive reviews. Additionally, these PR service bundles often include earned media opportunities, product placement opportunities, and securing features in TV shows, movies, or popular media outlets, allowing for increased visibility and exposure.

  1. Media Relations and Product Launches

A successful product launch can significantly impact consumer perception and sales. PR firm packages for consumer products include strategic media relations to generate buzz and coverage surrounding new product releases. With these PR packages – Avaans calls these PR Sprints-, PR professionals work closely with media outlets, journalists, and bloggers to secure product reviews, and feature articles; sometimes with an eye on digital PR for premium SEO links. Through these efforts, businesses can build anticipation, create excitement, and gain valuable media exposure, ultimately driving consumer interest and sales.

  1. Social Media Engagement and Influencer Events

Social media has transformed the way consumers engage with brands. Social media targeted PR firm packages recognize the importance of a strong social media presence for consumer products. These packages include social media management, content creation, and community engagement strategies. PR professionals leverage social media platforms to share product updates, engage with consumers, and foster brand loyalty. They may also organize influencer events or collaborations, providing opportunities for influencers to experience the product firsthand and share their authentic experiences with their followers.

    1. Crisis Management and Reputation Protection

In the consumer product industry, maintaining a positive reputation is crucial. PR firm packages are designed to handle potential crises and protect brand reputation in the face of challenges. These packages include proactive crisis management strategies, such as preparing crisis communication plans and monitoring online conversations. In times of crisis, PR professionals act swiftly, ensuring transparent and timely communication to address concerns and mitigate any potential damage to the brand’s reputation.

    1. Content Packages in Digital PR World

As media continues to evolve, building content is vital to building awareness and consumer affinity. From contributed content to blog posts to videos content is still king. Moreover, content offers many ways to repurpose and reuse, from social media to email marketing to investor presentations.

Ensuring your content aligns with your overall goals and brand messaging is squarely in the capabilities of a full-service PR firm. But even if you choose not to use your PR firm to build the content, part of a full-service PR option should include collaboration with your content producers to ensure message consistency.

 

Conclusion

For consumer product companies, PR firm packages offer a powerful toolkit to elevate brand visibility, establish credibility, and drive consumer excitement. You may be able to reduce PR costs by sticking with a specific PR package with a limited scope, like some of the PR service bundles recommended above, or you may wish to have a more tailored PR strategy with a bespoke PR plan.

These packages are tailored to the unique needs of consumer product businesses, providing strategic guidance, media relations, social media engagement, crisis management, and more. By harnessing the expertise of executive level PR professionals, consumer product companies can create compelling brand stories, leverage influencer partnerships, execute successful product launches, and protect their brand reputation. Embracing the services provided by PR firm packages is a strategic investment that can fuel consumer interest, foster brand loyalty, and propel consumer product businesses to new heights of success.

Content marketing involves sharing any material online, such as videos, infographics, and social media posts, that don’t directly promote a brand but create awareness and enhance visibility regarding the products and services of a company, also known as owned content.

Using content marketing for PR is a modern way of owning your reputation and it is an important strategy to attract and engage a targeted audience by making a brand seem more relevant through articles, blogs, podcasts, videos, and other media. Content marketing ensures that a company establishes its expertise and credibility while also promoting awareness about the brand so that when a potential consumer wants to buy a specific service or product, that particular company is at the forefront of their mind.

Owned content is a key strategy for fast-growing brands. No matter how small or large scaled a company is, or whether a consumer brand or a B2B company, keeping its content marketing game updated and effective is the key to attracting and engaging more customers for their business. In this beginner’s guide, you will learn how to create a compelling and successful content marketing strategy for your brand to reach your targeted audience and boost your sales.

What Do You Mean by Content Marketing?

Content marketing focuses on boosting trust in companies’ relationships with their followers. By distributing various content creatively, content marketing ensures that a company attracts more customers, retains the existing ones, and builds loyalty and trust among its audience so that a brand can appear authoritative and influential.

So what exactly is content marketing? It produces and distributes valuable and relevant content like articles, blogs, social media posts, emails, newsletters, videos, and other media forms to attract existing and new customers.

When a company has mastered its game of content marketing, there’s no stopping it from generating profits from positive customer actions.

Content marketing is composed of two elements. First is content creation; pieces of written, spoken, or visually described materials that are engaging and convey a company’s goals to the right people. The second is content distribution. This part of content marketing concerns sharing strategic content through websites, emails, and social media.

Different companies have different content marketing strategies. Some famous companies like Spotify, Airbnb, Slack, and Wendy’s have social media teams that plan strategically to promote their content to customers and interact with them. Other organizations, like Google, Microsoft, Facebook, Apple, LinkedIn, etc., use B2B white papers for marketing purposes.

New industry and technology trends also influence content marketing plans. But as long as a company knows its core messages and ideas and how to create material that people will receive positively, it can adapt and evolve its marketing strategies accordingly.

In short, here are some ways in which successful content marketing can help a company or business;

  • Improves your reputation in a consistent manner.
  • Increases brand visibility and allows the company message to reach the right audience.
  • Promotes a brand organically and naturally.
  • Attracts potential new customers and engages existing customers.
  • Increase conversions and boost revenues,
  • Establishes a company as an industry leader.

What Are the Benefits of Content Marketing for PR?

PR is the management of your reputation, and owned content is your calling card. Consistent and high-quality content marketing is essential for companies to connect with their audience and to develop trust and reliability in their relationship.

Future Market Insights expects the US’s content creation market to grow with a CAGR of approximately 11.9%. Content creation and distribution have now become a top priority of the marketing department of every company and business, as there are many reasons why a consistent and engaging content marketing strategy can enhance the growth and success of a business.

Creates a Positive User Experience

Successful content marketing ensures that new and existing customers are satisfied with the ideas and messages promoted by a company. If they find your content engaging, unique, positive, and beneficial for them, they will come back for more as your customers will start trusting your brand and find it reliable and authentic. This approach is again helpful to the company as it retains the old customers and approaches new customers with a positive brand impression.

Helps Brands Gain Popularity on Social Media

According to the Pew Research Center, around seven in ten people in America use social media to engage with news, share information and connect, and for entertainment purposes. Creating trendy content on social media will not only garner more brand awareness but also help increase conversions and promote the products and services of a company in a natural way.

Content Marketing Creates Trust Within the Audience

When a company answers a complaint or query presented by its customers, they create value and change the public’s perception of the brand. Best content marketing strategies ensure that the relevant content shows up at the right time and place, thus interacting positively with the customers who will realize that your company’s advice and recommendations are reliable and accurate.

Content Marketing Improves Conversions

Using blogs, videos, or newsletters to bring in traffic, including a CTA, which can guide the audience regarding their actions, are examples of different content marketing plans. When your audience receives the correct answer to their question, their positive response will influence your conversions. When people view your content, it is more likely that they will purchase a product or service from your website, thus generating better leads for a company’s sales team.

Content Marketing and SEO

The consistency and high quality of content marketing also ensure better search engine optimization for your company’s websites. Suppose your content is helping your business gain more brand awareness and build trust with its audience. In that case, the content will rank higher on search engine results, thus positioning the company as authoritative and reliable from the public’s viewpoint.

What Are the Different Kinds of Content Marketing?

Content marketing sometimes uses outbound and inbound marketing strategies to present their content to the target audience.

Inbound marketing feels more organic and natural as the content creates a narrative or tells a story that is relevant and engaging to the audience. Outbound marketing is less effective in creating a positive user experience than the audience usually likes a link that interrupts their content.

So what are the different types of content marketing?

 

1. Social Media Owned Media

Everyone should know the importance of the power of social media, especially when technology has become cheaper than ever and accessing news is faster and easier. Social media is essential in content marketing because it allows companies to reach a greater audience in less time and provides multiple opportunities to present content in various ways, like live streams, stories, photos, and videos. Many businesses invest lots of money to promote their brands through content creation on Facebook, LinkedIn, Pinterest, Instagram, Twitter, and other social media platforms.

2. Website Content Marketing

Website content marketing refers to the content you publish via web pages. Website content marketing is one of the best content marketing strategies as it can create a strong brand presence online, thus allowing it to rank higher in search engine results. This approach enhances brand visibility, ensuring that your company’s website and content pop up in the right places and in front of the right audience, thus generating better leads and conversions.

3. Blogging in Owned Media

Blog content marketing uses blogs to engage potential customers by sharing a creative and relevant narrative that can achieve customer trust and loyalty. Blogs are regularly updated web pages on a website that contains content written in a conversational or informal style. Blogs can also include inbound or outbound links and social share buttons that can further contribute to promoting a website.

4. Digital Marketing / Infographic Content Marketing

Infographics are content that presents information or data through visual representations like charts or diagrams. Infographics display this information in a format that is easy to understand and uses short statements and words, clear images, and simple context to communicate a company’s message clearly and effectively. Infographics are a great form of content marketing to tone down a complex, research-intensive, or educational topic so that more audience members can understand it.

5. Podcasts as Content Marketing Strategy

Podcasts are digital audio files available as series, episodes, or installments so subscribers can listen to each audio when the host releases it.

The number of podcast listeners worldwide is increasing yearly, so many companies and businesses are now sharing their podcasts to share a topic of their choice with their desired audience. With the right creativity and content marketing strategies, podcasts can help brands communicate their expertise and thought leadership regarding a specific topic.

6. Paid Ad Promotion

Paid ad content allows companies to reach a broad audience and place themselves on social media, banners, loading pages, and sponsored content where they want to be seen by their customers. Another method of content marketing is a paid ad promotion, in which specific content is created and distributed for the advertising and advertisement of a brand. This method uses PPC ads, paid social content marketing campaigns, and sponsored placement of these ads.

7. Video Content Marketing

Videos are also important content to raise a brand’s profile online. Companies usually post videos on YouTube or social media platforms, but companies can also publish in the form of courses, webinars, or live videos.

Video content marketing helps companies boost conversions as audiences find videos more reliable and authentic. It means that if a company promotes its products and services through a tutorial and promotional videos, they allow its audience to learn more about its brand in depth.

What Are Some Impressive Examples of Content Marketing?

1. Alo

Alo is a luxury activewear brand that uses social media marketing strategies to generate sales and revenue for its products. When you look at their Instagram account, not only will you see the different Yoga products that the brand presents, but you will also notice that the brand tries to resonate with its audience by letting them know that they can not only wear their clothes in a gym studio but also while going for a walk in the park. They use top models like Gigi Hadid or Kendall Jenner to showcase their clothes while staying genuine and authentic by creating awareness about physical activeness and a Yoga community online.

2. Taco Bell

Taco Bell also uses clever social media content marketing strategies to target teenagers and adults aged 18 to 34. Their best content marketing approach is to reply with witty remarks and comebacks in response to customers’ feedback, especially on Twitter.

Taco Bell uses fun and engaging, and sometimes bold ideas to capture the attention of its new and existing customers. In this way, people are encouraged to try out their products and then leave feedback on their social media platforms, thus generating more visibility for the brand.

3. Spotify

Spotify uses data generated by millions of listeners on their apps to create their annual “wrapped” content marketing campaigns. It is a brilliant idea to use in-depth analysis of the songs and music that shape the lives of their consumers and then create a playlist for them that displays the most played songs of the year. This strategy is fun and engaging for Spotify’s users and gives artists a statistical examination of their year’s top songs.

Conclusion

Creating clever and unique content marketing campaigns can take time and effort, even for experienced digital marketers. However, with practice and creativity, any company can achieve successful content marketing and reach its targeted audience through different digital media channels.

There are lots of reasons to invest in CPG PR, but no matter the reason, PR is an investment, and you want your efforts to pay off, which is why you’re hiring a top-rated PR agency in the first place, right? Whether you’re trying to educate your customers about a distinctive ingredient, improve customer loyalty, invest in brand value or want a more straightforward approach to product inclusions in holiday gift guides, PR is not a set and forget it strategy, you can radically improve your outcomes with these three tips.

Maximize Your DTC or CPG PR

 

Multimedia for the Win

49% of journalists want pictures with the pitch. Owned media is an important tool for earned media. Having a variety of images of your CPG product images, both lifestyle, and product shots are helpful to busy journalists who don’t have time for multiple back and forth emails. Sometimes having the ideal lifestyle shot makes all the difference for busy editors who need a header shot for the story. In fact, journalists are 6X more likely to open pitches with multimedia, that’s a huge improvement when you consider that over half of journalists receive 50-100 pitches, PER DAY.

Images are the most common multimedia inclusions, but you can stand out with infographics, and social media posts too.

And data. Data is key. 39% of journalists want relevant data in the pitch. The funds for investigative polling are all but gone, if you conduct a consumer or industry poll and have fresh data, that’s news. And you can use that data in multiple ways, both for your own inside strategic planning and to secure media coverage.

Affiliate Links…For Journalists?

It’s not exactly news that media outlets are reshaping their revenue sources. Modern PR agencies understand the world is moving faster than ever and everyone in the media space is pressed for time and revenue.

For CPG or DTC products, having an affiliate program for media outlets increases the chances your product will get coverage in round-ups. Almost all media outlets are using affiliate links on their coverage, everyone from the Today Show to your local morning show. Being able to include an affiliate link in the coverage means your product may receive multiple pieces of coverage from one pitch.

 

Help Journalists Write Google-Friendly Reviews

When a journalist writes a review that Google loves, it’s good for you both. So why not do everything in your power to work with them? Google has very specific parameters around a quality product review, give journalists what they need and they’ll remember you next time.

Be Story Ready

When every company says it’s unique or revolutionary, it’s not eye-catching anymore. In fact, 100% of journalists roll their eyes when they see those words, because about .05% of the time, it’s true.

If you’re looking to leverage PR for things like features or newsjacking, be ready to help shape, inform and create the stories that will be attractive to the media. Even if you really DON’T have “any competitors,” you STILL need a story to get deeper more important coverage.

One PR professional said it best in an anonymous interview with Digiday: “It’s not enough to just be a disruptive DTC brand anymore. Brands need to figure out who they are, why they’re doing something so innovative and then work with us to tell that story.”

Your PR company needs to know that when they schedule a meeting with a journalist, you will respond in a timely manner. 1 in 4 journalists will block a publicist who fails to respond within the same day or a given deadline. If you’re not able to be available for journalists, say that upfront, to save face with journalists.

 

All statistics are from Cision State of Media Report 2022, unless otherwise noted.