If you are starting a cannabis business or are trying to grow and develop your existing cannabis brand, one of the most important decisions you’ll need to make is choosing a leading PR firm that understands your business objectives. As the industry explodes and cannabis becomes more accessible in more and more states where it is legal, many cannabis businesses are searching for an agency with whom they can develop a long-term, successful relationship.
To help you make the right choice for your business, we’ve put together a list of qualities you should look for when scouting a PR firm. By following these helpful tips, you’ll be better able to find the best firm for you and your business.
Does The Firm Have Experience In Your Field?
When you are seeking out a top PR agency, you want one that combines a strong knowledge of the fundamentals with experience in your specific field. A firm that has worked in the cannabis industry is one that understands the challenges your business faces due to the patchwork of state-level laws regulating its production, marketing, and consumption, and one that knows how to appeal to your target audience. The last thing you want is a firm that doesn’t know Facebook’s policy about advertising cannabis on its platform, or has outdated assumptions about the consumers who might be excited about your product.
Does The Agency Maintain Strong Relationships?
It’s important to determine whether the cannabis PR firm knows the major players in the cannabis industry, if it has preexisting relationships with influencers and important publications, and whether it can put you in touch with the consultants and other experts who can help take your cannabis brand to the next level. Having access to a PR team’s vast network of professionals can be incredibly beneficial to your business, so it’s worth asking who they know as well as what they know.
To put it simply, you want a PR firm that is more than just a database — you want a team that has ongoing working relationships with industry insiders and the other cannabis industry personnel who can be your entrée to more opportunities down the road.
Is The Firm The Right Size For Your Business?
You should seek out a cannabis PR firm that compliments the size of your business, one that offers you all the resources you need to flourish but also the personalized attention that your company deserves. If you own a small business, you may not need the resources of a 100-person firm. But you also might require more work than a single freelancer can provide. Finding that balance is critical.
What Is The Staff Like?
You should ask questions about the makeup of the team you’ll be working with. Ask each person you’ll be working with about their professional backgrounds and experiences, inquire about their responsibilities as part of the team, and find out why they’re interested in the cannabis field. Lastly, make sure that you have the opportunity to consult with senior-level executives at the firm and confirm that they will be available to provide strategic advice when needed.
Does the Firm Offer Integrated Services?
You should seek out a PR firm that offers an array of services, including earned media (such as press coverage, social media mentions, quote tweets, shares, and reviews) and owned media, also called content development (which encompasses blogs, studies, vlogs, podcasts, and more). You should also ensure that the team has the ability not just to develop content, but to do the hard work that ensures this content is meaningful to your target audience: researching, conducting interviews, and writing in an impactful way.
Does the Firm Work in a Timely and Efficient Manner?
You should also consider whether the firm takes the initiative and puts proactive plans in motion in a timely and efficient manner, rather than waiting around for you to approach them. The last thing you want is a PR team that doesn’t understand your business or your goals, doesn’t regularly strategize to help you accomplish those goals, and makes you reach them yourself.
What is the Turnover Rate for Employees of The Firm? What About Clients?
The average rate of turnover between the agency and their clients will give you an excellent idea of how much other companies trust the agency with their business. How long do their professional relationships usually last? Even if you are only signing a limited contract, would you be able to continue the relationship under a renewed contract? You should also ask what the firm’s employee turnover looks like. Low turnover is always a good sign that the firm is a place where employees enjoy working. Happy employees are better for your business, as they will likely be more invested in your business strategy and in helping you succeed. And less turnover also means that the firm won’t be cycling people in and out of your account — people who may not be familiar with your business and its goals.
What’s The Cost?
Like any businessperson, you’re going to have to settle on a budget, and that budget will influence what services you can afford. It’s important to factor the cost of an effective PR campaign into your budget, as this could make or break your business. You should be upfront about your budget and ask other cannabis businesspeople and peers how much they pay for the services you’re seeking. Being upfront about your budget will ensure that neither your time nor the PR firm’s time is wasted.
Ask For References
You should review what other clients have to say about their experience with the firm. Do they express hostility, indifference, or enthusiasm for the firm? How other clients respond will tell you a lot about what kind of relationships the firm builds with its clients. If your peers don’t get excited about the agency, then it may not be worth your time.
Contact the PR Professionals of Avaans Media
If you are starting a cannabis business or are looking to take your existing business to the next level, contact Avaans Media today. We look forward to discussing your business objectives, introducing you to our team, and determining if we’re the right fit for your needs.