Tag Archive for: boutique pr firm los angeles

Los Angeles PR firm Avaans Media, specializing in emerging industries and ambitious brands, has been recognized as one of Los Angeles’ #1 Boutique PR Firm

“For a PR agency that defines successes by its clients’ success, this is an exciting honor, on top of an already thrilling year,” said Avaans Media CEO Tara Coomans. “Our clients have appeared in Venture Beat, The Wall Street Journal, Inc., Fortune, Forbes, and dozens of others since the beginning of 2023,” she continued.

Clutch.com is a business services referral site that hosts verified client reviews to help businesses identify the best PR agency fit for their business. Thousands of PR companies in Los Angeles are listed on Clutch, but Clutch only recognizes the top boutique firms in Los Angeles. Brands may purchase sponsored listings on Clutch, but its Top Los Angeles Boutique PR Agencies are based on client reviews, niche depth, and proven results.

Coomans credits Avaans’ A-Team white-glove services and their distinctive strategy and competitive analysis process. With its unique strategy and competitive analysis process, established in 2022, Avaans Media has exceeded client goals by an average of 300%, and PR results are 2X more effective than the competition.

“We’re a boutique firm, and I believe that’s our strength,” said Coomans.

Avaans Media was founded in 2008 by Tara Coomans and established itself in Los Angeles in 2015, specializing in emerging industries such as AI, Cannabis, Drones, and ambitious brands.

 

Los Angeles PR firm Avaans Media, specializing in emerging industries and ambitious brands, has been recognized as one of Los Angeles’ Top PR firms by Clutch.

“For a PR agency that defines successes by its clients’ success, this is an exciting honor, on top of an already thrilling year,” said Avaans Media CEO Tara Coomans. “Our clients have appeared in Venture Beat, The Wall Street Journal, Inc., Fortune, Forbes, and dozens of others since the beginning of 2023,” she continued.

Clutch.com is a business services referral site that hosts verified client reviews to help businesses identify the best PR agency fit for their business. Thousands of PR companies in Los Angeles are listed on Clutch, but Clutch only recognizes the top 15. Brands may purchase sponsored listings on Clutch, but its Top Los Angeles PR Agencies are based on client reviews, niche depth, and proven results.

Coomans credits Avaans’ A-Team white-glove services and their distinctive strategy and competitive analysis process. With its unique strategy and competitive analysis process, established in 2022, Avaans Media has exceeded client goals by an average of 300%, and PR results are 2X more effective than the competition.  With this recognition, Avaans Media punches above its weight next to other larger, established firms.

Avaans Media was founded in 2008 by Tara Coomans and established itself in Los Angeles in 2015, specializing in emerging industries such as AI, Cannabis, Drones, and ambitious brands.

 

ChatGPT was a seismic event for AI PR. AI companies that focused on generating language models for prompts and voice commands were already years ahead. “AI prompts for ChatGPT” topics were all the rage, and for AI startups, that was actually quite frustrating because they knew there are so many deep, interesting topics to cover. And that’s why it’s not too late for public relations for AI startups.

As a PR agency specializing in emerging technologies, our clients definitely benefited from the burst of AI coverage after ChatGPT became a media darling. Still, our clients are already working on AI technologies that make businesses more efficient and embrace the human element to allow more informed decisions.

Journalists will cover artificial intelligence in the way they covered social media during its infancy: obsessively, as there are still a lot of stories to tell in commercial AI PR. AI-assisted technologies will continue to exist, so there will be endless types of articles to write, and they will not solely revolve around creating content or the disappearance of jobs.

The Case for PR Urgency

Executives and boardrooms are still unsure about what AI means for their companies. And tomorrow’s most relevant AI brands are taking the opportunity right now to create media coverage around topics that position them as thought leaders. An AI PR agency that understands the cyclical nature of PR for hyper-growth and emerging industries is an essential resource for AI startups.

85% of AI startups will be out of business in three years. From content to thought leadership to contributed content and niche audience trends, the PR strategies AI companies choose today will be the differentiator for AI startups from the earliest phases to pre-IPO. AI is dominating venture funding headlines and grabbing what venture funding dollars are available today, and that means tomorrow’s most exciting IPOs will be AI companies. And while those companies need PR for AI companies, even those who intend to stay private should embrace PR because the industry is at its most crucial stage.

Educating the Consumer About The Future of AI

Like with other hot emerging industries, AI technologies have the opportunity right now to develop positive relationships with stakeholders, customers, and consumers. As an industry, AI companies should take this very seriously because AI’s potential is scary to consumers, especially since consumers are still experiencing techlash from the unforeseen consequences of social media. Educating consumers about how the AI industry addresses their fears and concerns is a key opportunity for public relations for AI companies.

Even B2B AI companies should take the lead on educating the masses about AI’s potential. Why is this important? When the average person understands how AI will make their life better, AI will seem less scary and this is important to regulators.

AI companies can also take this opportunity to self regulate, instead of waiting for a government backlash from representatives who don’t understand what it is (see Mark Zuckerberg’s congressional hearing). Taking stakeholders along the journey enables them to see the future with you, as opposed to despite you. PR services are critical to this journey because today’s actions will have an outsized impact in the future.

From content creation to PR campaigns, AI companies should lean into tech where it makes sense, and lean into relationships where it’s most important.

2023 has been a roller coaster for businesses. From CPG to consumer electronics, consumer brands look for ways to see inside the looking glass for the pivotal Q4 holiday spending season. Mixed signals abound. In the spring, Kiplinger’s Economic Outlets says e-commerce and general merchandise spending remains strong and core sales (even adjusted for inflation) were up .6%, but sporting goods, clothing, and grocery continue to decline, this spring. But Father’s Day spending is expected to set records (National Retail Federation), as did Mother’s Day spending. E-commerce and DTC brands wonder how they should plan for the 2023 holiday spending season?

What are the top consumer stats for 2023 that ambitious consumer brands need to know?

  • 86% of consumers say online sources helped them make more informed decisions (Google)
  • Holiday spending in 2023 is expected to increase 4.5% to $1.3 trillion in 2023 (Insider Intelligence)
  • 98% of consumers plan to purchase a Christmas gift (Supermarket News)
  • 55% of consumers have made a purchase directly from email (Cheetah Digital)
  • 88% of consumers plan increased food-related purchases for Thanksgiving (Supermarket News)
  • 31% of consumers say inflation will have a moderate impact on their spending (Numerator)
  • Purchases from banner ads are down 36% (Cheetah Digital)
  • In 2022, 80% of consumers researched or browsed before making a purchase (Google)
  • In 2022, 20% of consumers made a purchase on impulse (Google)
  • 72% of U.S. consumers are prepared to purchase more from their preferred brands (Cheetah Digital)

 

 

Sometimes it’s hard to get a handle on how the consumer feels, especially since your analytics and stats are always backward-looking. That’s why it’s helpful to look at how major retailers view the marketplace.

What are big brands saying about 2023 consumer spending?

“We continue to see some improvements in many items, commodity prices are starting to fall – not back to pre-COVID levels in some examples, but continue to provide some relief – things like chicken, bacon, butter, steel, resin, nuts…Our average transactions, our shopping frequency is up…So those things bode well, but people certainly are spending their dollars where they feel like they should be spending them.” – Costco CFP Richard Galanti

 

“What we are seeing is the consumer making $80,000 a year is trading down…The current economic climate is driving more higher-income consumers into value retail.” – Dollar Tree CEO Rick Dreiling

 

“..We believe the desire to be with loved ones, go on vacation, and attend events has not diminished, and expect gift-giving and occasion-based demand to continue. – Macy’s CEO Jeff Gennette

 

Top trends driving consumer spending

 

Consumer Loyalty

Given rising prices, consumers increasingly choose to stick with the brands they know and love. Consumer brands can leverage this through loyalty programs and word-of-mouth incentives. Give your loyal customer a reason to share your email or recommend your brand, so the next time it comes up with their friends, your brand is top of mind. One way to do this is provide tips and social proof in your email marketing. It’s all about positioning. Your current customers don’t need to be “sold”; they need to have their choices reinforced. Therefore we recommend brands leverage PR coverage in their email marketing with a pat on the back and share an incentive to their existing customers. For those who are on your list and haven’t yet purchased, use a “look what others say,” message.

 

Values-Based Messaging

On the decline? Purpose-based messaging. Only 16% of consumers are voting with their wallets about “responsible brand” messaging. This is likely because of a general fatigue of this type of messaging. Consumer brands sound continues with existing social-impact programs but present them to consumers as part of the brand, not as a defined campaign.

 

Advertising Trust Decreases

While searching online for third-party verifications like reviews and media coverage is up, purchasing from banner ads is down 36% – consumers know ads aren’t trustworthy. Consumers are overwhelmed with messages and struggling to keep up with all the “buy now” signals. They’re looking for ways to cut through the noise and they trust search results and social proof more than anything else. This is also a good time to invest in quality owned content. As search continues to evolve due to AI changes, quality content will become more critical.

 

In conclusion…

Consumer holiday spending will be up, but consumer brands will need to fight both harder and smarter for those dollars. This isn’t the year for ambitious brands to take their foot off the gas. You can examine ways to spend smarter with your existing agency or you can look for programs that decrease PR agency costs for consumer brands.

Ever since the pandemic, there has been a new emphasis on the emerging industry of telehealth, many of which are on the pre-IPO track. And while telehealth VC investment is expected to stay flat in 2023, the industry received an exciting $29.1 billion in funding in 2021, mostly for consumer tech services and apps, but B2B is also on solid footing. Regardless of funding levels, how has healthtech PR helped hypergrowth brands thrive through the disruptive business environment?

 

Hims/Hers HealthTech and Consumer Goods Maximizes Growth with PR

  • $233 million raised
  • First day of trading: Jan. 21, 2021
  • SPAC proceeds: $280 million
  • SPAC valuation: $1.6 billion, according to Forbes

Hims/Hers operates two websites offering medical services specific to men (Hims) and women (Hers). To catch the attention of VCs and to eventually go public in 2021,  healthtech PR helped hypergrowth tech brandHims/Hers maximize their most opportune moments. With a total funding amount of $233 million and a successful SPAC IPO, Hims/Hers PR was strategic and purpose-driven, which helped it create consumer trust and make them a media darling at the right time.

Authentic Purpose-Driven PR

In 2021, Hims/Hers followed AirBnB in offering services to displaced Afghan refugees in the wake of the U.S. military’s sudden departure from Afghanistan. Not only did this create trust for their customers, many of whom expect brands to be socially impactful, but they also leveraged tech-based media such as TechCrunch to report the news and capture investors’ imaginations. It may have caught the attention of Walgreens, who missed the chance to contribute when their competitor, Walmart beat them to the punch because three months later, Walgreens started carrying the Hims & Hers personal care products in-store and online.

Targeting Early Adopters with Content

Although it went dark in 2021, Hims/Hers used Medium to own their story, create interest in the early-adopter crowd, and help them navigate the choppy consumer waters during the pandemic. Hims/Hers used Medium to make announcements, and they also hosted Q&As with medical professionals over topics that showed their consumers they understood them and their most personal medical problems.

 

Healthtech Kiira Health Leverages Healthcare PR at Opportune Moments

  • $4 million raised
  • Named one of the most promising startups in 2021 by VCs in Business Insider

Kiira is a healthtech startup that provides an online health clinic to college-aged women with an inclusive and culture-centered approach. The platform provided 24/7 365 access to trusted health experts, including primary care providers, ObGyn, nurse practitioners, and mental health experts. When the pandemic hit, many college-aged women found themselves without access to healthcare. This an especially acute issue because without “adequate resources and guidance, students are at risk for high rates of STDs on campus, unintended pregnancies, adolescent maternal deaths, and other adverse events.” according to CEO and cofounder Crystal Evuleocha, so she teamed up Dr. Candice Fraser, MD FACOG to solve the issue for millions of young women.

Using the Media to Reach Your Target Community

Both co-founders are open about their own experiences with a lack of access to care or questions about how to access care and the dangerous consequences. By leveraging personal stories that speak directly to the organization’s community, the co-founders have shown their audiences that they truly understand them, as they did in Forbes and Essence in 2021.

Moreover, when the founders speak to their community, they stay on message. They share the same information that inspired them to start Kiira Health and they underscore the most pressing issues for young women.

Using Press Releases For Corporate History

Should you issue a press release, or shouldn’t you? One time it’s crystal clear that you should, when there is a big corporate moment that will build your brand credibility with press and/or consumers, as Kiira Health did when it announced its first flagship location in Los Angeles. While press releases aren’t usually the source of media coverage by themselves, it likely didn’t hurt when Crunchbase included them in a story about health and wellness startups. This kind of press release acts a flagpole in the sand for future credibility building for both VC and media.

 

Folx Health Using PR to Elevate Understanding

  • $59 million raised
  • #28 on Fast Company’s list of World’s Most Innovative Companies 2023

Taking Control of their Founding Story

Folx Health is a healthtech platform that provides healthcare services tailored to the LGBTQIA+ community, starting at $59/month. In May 2020, Folx founder A.G. Breitenstein took to Medium to tell how Folx came to be. Although this Medium post is their only Medium post, it shows a particular media savvy. In December that year Folx’s $4.4 million funding led to coverage on Mashable, Built in Boston, and Crunchbase. The Medium post is so important because it is an early flag in the sand about the founding story of the then little-known startup Folx, which is important when a big media announcement hits and suddenly there is a lot of press and a lot of opportunities for the founding story to be misunderstood or misrepresented.

PR to Take a Stand

On the heels of its $30 million raise in October 2022, Folx appears to take control of its narrative again. This time, it does so as a fierce source of information about healthcare’s inadequacy for the queer community. Time after time, Folx uses an intelligent combination of data and storytelling to articulate Folx’s purpose and need to a broader audience. And this time, Folx CEO is the spokesperson for thier entire community: The American healthcare system, “at best, wasn’t built for us. And actually, more often than not, it’s openly discriminatory,” says Liana Douillet-Guzmán, of the LGBTQ community.

 

 

All of these hypergrowth healthtech brands provide examples of PR in healthcare brands, but these examples can also be useful for all startups in any phase of growth. Taking ownership of PR in the earliest stages can pay remarkable dividends in the early development and later hypergrowth stages. During times of volatility, PR can be the shining beacon into the future and light the path for future growth, even with past coverage.

When the economy is unpredictable, it’s challenging to plan. Yet, plan you must. Even when you love your PR and marketing agency, during these times, it’s tempting to cut marketing and PR budgets. I know both sides of this fence. I’ve been an entrepreneur for 75% of my career, including during 9/11, The Great Recession, and the Covid-19 pandemic. Having witnessed the fallout from slashed budgets, I’ve learned that taking your foot off the gas doesn’t slow the engine. It kills it. You can’t eliminate marketing and increase sales. What you DO need to do is shift marketing strategies. These 4 ways to save on your agency budget will ensure you gain or maintain valuable market share while reducing marketing and PR agency fees

If you like your marketing or PR agency, keep them. You can negotiate with your existing agency; hiring a new agency has hidden costs. Eliminating a well-oiled, top-rated agency will cost you productivity and results when you need it most. If things are going well, check out our advice from leading agency owners about reducing your agency budgets. If you’re hiring a new agency, these tips will help you get off to a great start and a budget that allows for growth while you work efficiently with your new agency.

 

1. Content: Make It Sticky

When times are good, brands with ambitious goals do whatever they can to get meaningful results faster. But if you’re reducing budgets, you should focus on the longer-lasting things. As a colleague of mine once said, “I don’t know why everyone wants to go viral. I want my content to be cancer. I want it to stick around and be hard to get rid of.” This is the mindset to be in when trying to reduce costs.

Two types of media stick around forever: owned media and earned media. Your owned media is any channel you control, where create 100% of the content, like your blog or your email marketing. Your earned media appears on channels you don’t control or create, think magazine articles, and (organic) reviews.

Blog posts and earned media are the superglue of sticky marketing and PR levers. Because they DO last so long, and they are customer-facing, these are excellent areas to focus your PR agency on. The ROI will pay dividends now and in the future. 

There’s a third blend of content emerging – and that’s contributed content. Sometimes there are fees associated with contributed content, and it always goes through editorial control, but it is a highly credible way for you to (mostly) control the messaging. This type of content has another advantage: thought leadership. Activating your thought leadership is key to its stickiness.

But longevity is only one benefit of this content; repurposing is another. For example, blog posts that are listicles are excellent SEO boosters, and you can use a listicle to generate many social media posts, same with an article that includes your product.

You want your stickiest content to be the best quality. If you’re reducing your budgets in other areas, now is not the time to hire an untested blogger referred to you by your nephew. Now is the time to focus your budget on doing what you do well. Very well.

Highly useful, sticky content is the most valuable and should be a budget priority.

2. Strategically Reduce the Scope

Chances are your agency is providing you with a suite of services. Instead of eliminating high-value output, focus your budget on those items to reduce your scope.

Take a deeper look at what your agency did this year that worked for you. How did they excel? While you’re asking yourself this question, think about it in the “Make it Sticky” content but also in the areas where narrowing in on the scope would provide outsized value.

One way to secure high-value PR is product-driven PR and bringing thought leadership and awards programs in-house, or vice-versa. 

Another idea, instead of working with 15 different micro-influencers, you work with one on a strategic year-long campaign. Maybe your branding company could produce long-form content only and you can craft social media posts in-house.

Instead of a campaign every quarter, work with your agency to develop one excellent, well-thought-out campaign throughout the year and focus your efforts on making that campaign exceptional. This brings me to my final recommendation. 

Another area that can save your money is fewer meetings with your agency. While meetings are essential, especially early in the relationship, this area could drive some savings if you’ve been with your agency for a while. 

3. Plan Ahead

Nothing is more expensive than last-minute. If you’re reducing your budget, planning can save you a lot of money. For example, if you’re planning on a video shoot, secure your videographers and editors well in advance with a solid deposit and you’ll find it easier to negotiate the rate.

The same goes for your agency contract. Sign early regardless of whether it’s a new-to-you agency or one you’ve had for a while. Signing early gives you an edge in negotiation. If you like your agency and you will commit to a longer term, you’ll be able to command better rates, and even lock in “economic downturn” rates for two years.

Press releases can be purchased in bulk as well. So if you’re planning on several announcements, if you buy in advance, you can save thousands of dollars. 

4. Strategy: When They Zig, You Should Zag

To save money and get more bang for your buck, redefine your calendar. Shy away from the dates and times of the year when your competitor is most likely to do something, and instead select a campaign period when you can own the conversation.

Alternatively, re-thing your share of voice KPI. When dominance is your key strategy, you want to track it against your biggest aspirational competitors. If simply staying present is your goal, track your share of voice against a competitor nipping at your heels, one who is your peer and one who is aspirational. For your aspirational competitors, your strategy should be to cede some of your share of voice so you can squeeze in on your competitor’s territory. For your peers, you want to maintain equal, if not better, footing, and for the one nipping at your heels, you want to own the conversation so they don’t squeeze in on yours.

5. Maximize Partnerships and Internal Initiatives

Now is a great time to double down on successful partnerships or find new ways to align for new partnerships. Be creative in the ways you align, and you may be able to create a news worthy story just by creating a collaboration. Another way to maximize your budget is to turn your storytelling focus on highly valued stories the media is already writing about, like purpose-driven initiatives. These types of stories are much easier to get a lift on than the traditional “thought leadership” strategy that most of your competitors will flock to.

Reducing your agency costs doesn’t have to be all or nothing. Working WITH your agency to find the sweet spot for your specific needs can be an excellent exercise in creativity. By shifting strategies, outcomes, and outputs, you can find the sweet spot that keeps your marketing and PR on track even during cost-cutting seasons.