Tag Archive for: consumer

We’re just about to round the corner to a key consumer buying season: the fall. And about the only thing that’s certain is consumer uncertainty; but consumers aren’t giving up on conscious consumption. Nothing shows that more than the latest consumer trends from Google Searches. What do Google searches have to do with PR? Consumer media outlets keep a strong eye on consumer trends, and usually respond with seasonal content that matches the customer’s mood. Fitting into that season content is key to earning digitally savvy PR during the fall. There’s another important reason to get it right this fall: you’re likely to have a larger share of voice for any of your marketing efforts as some competitors will pull back, so if you’re not pulling back, or you’re jumping into the market now, it’s great timing because research shows that brands who stay with marketing during economic downturns, get ahead.

What does this mean for consumer brands?

It gives you insight into key themes you can use in your PR and marketing this year. While some of these facts seem contradictory, put these in context with what you’re seeing from your customers.

Searches for “specials this week” is up 60% year over year / Searches for “designer outlet” have grown 90% globally year over year

Keep in mind, that consumer spending remains strong, so this is about the consumer feeling the need to feel like they’re getting a deal. 31% of consumers say they are still rewarding themselves by buying things they want. Consumers haven’t stopped loving name brands, they’re just in need of a discount. They also want to feel their brand choices are premium choices.

Luxury and premium brands with strong brand affinity should lead to smaller, more affordable items for the masses, rather than discount the brand. Premium consumer brands can use this mindset with bonus gifts.

Align your brand with premium publishing outlets by getting an early start on your consumer PR and ad re-targeting. Have your programmatic and PR teams talk before they launch their respective campaigns.

Consumer brands should publish any kind of black Friday promotions well in advance, and use competitor pricing as a benchmark (25% less than a comparable brand), to anchor value.

Now is also the time to focus on loyalty for existing customers. Don’t make your customers search you out. Be there during the key buying triggers for your customers. If your customers tend to buy on Fridays, be there on Thursday with the bonus giveaway or loyalty reward.

Searches for “say no to plastic” have grown globally 200% year over year

Consumers want brands who want what they want. This new purpose-driven alignment applies to all consumer brands. Even if you can’t get around plastic packaging (yet), now is the time to celebrate your sustainability efforts. What’s comforting to consumers right now, more than anything is brands they can trust. So if you’ve been working hard on building consumer trust, now is the time for you to celebrate the efforts in a way that reinforces your consumer’s choices.

Consumers want personal content

87% of consumers said they want personal and relevant content. Keep this in mind with your email marketing and social media. Use your own data to ensure your delivering the right message to the right audience. Consumers want to see themselves in your content – by the way, editors know this trend too, so positioning your brand clearly allows editors to follow this content expectation too.

One of the most notable attributes of “relevant” content is content that is emotionally resonant. Your consumers want to know that you understand them. Note that during previous times of uncertainty, nostalgia and comfort messages surge. Very often, this means consumers would prefer to stay with their favored brands, but that favored brands need to continue to provide the experience customers have come to expect.

More than ever, having digitally savvy and data-informed PR, branding, and advertising will make a difference in your seasonal marketing. Now is the time to dig deep into your customer insights and give your agencies the information they need to supercharge their efforts this fall.

Public relations is a key component to winning CPG product launches. A product launch is an important event for any company – and even more so for consumer packaged goods (CPG) companies. Successful product launches can result in increased market share, brand awareness, and sales. And while there are many different ways to execute a product launch, using public relations (PR) is often a smart strategy. Here are three great ways to use PR for a CPG product launch.

One key strategy regardless of how you launch: for consumer products, it’s exceptionally important that your PR and marketing stand out in the competitive environment for consumer attention. 

 

  1. Secure Early PR Coverage & Stay Consistent

For any new CPG, consumer trust is a prerequisite for great sales. PR leads in trust, so it’s important that consumer packaged goods companies secure early coverage to build consumer trust, awareness, and excitement for their product launch. 

Traditional tactics would include samples and a press release. A more modern PR approach is a well-developed, and SEO-optimized media sample kit and specific information a journalist needs to write a winning review of the new product. If you’re pitching digital outlets or podcasts that aren’t generated months in advance, another approach is pitching consumer reporters on-trend stories that will include your product as an example. Securing coverage in the early stages of a product launch will help to set the tone for the campaign and generate excitement among consumers and retailers.

Plan on aggressive PR focusing on earned media throughout the first year. If you’re satisfied with market share after the first year, you may consider moving to more brand awareness PR vs. earned media CPG PR

 

  1. Execute A Distinctive Social Media Strategy

Social media is a key channel for consumer packaged goods companies to reach their target audience. Think about how your target demographic uses social media, especially their interests. From there, think of content your target audience would particularly appreciate and where the content will work best. For example, you may have a video for Facebook and YouTube because the content is best suited to the ways your customers use those platforms. On the other hand, you may do something different from Instagram and TikTok. It’s truly time for CPG companies to think beyond the traditional influencer campaign. Be creative. For example, Bounty towels recently hired influencers to put Bounty in the background of their videos – this is a twist on product placements. P.S. be sure you stay out of hot water with the FCC and be sure to disclose the relationship. Always consider how your content can create newsworthy buzz to get extra mileage and earned media. Contests and giveaways can also be incorporated to generate consumer interest around the product launch.

 

  1. Leverage Paid Media

consumer packaged goods companies should consider leveraging paid media to support their product launch. Again, think creatively and be sure your campaigns align. For an extra dash of newsworthiness, consider incorporating your purpose, or another extension of your brand. Consider paid media outside of traditional print, TV, and radio, and dig deep into target markets with paid placements in locations that specifically resonate.  Paid media helps you quickly and generate awareness for your product launch, and when paired with high-trust PR tactics, paid media can be the conversion point that drives additional sales. 

 

While there are many other strategies and tactics that consumer packaged goods companies can use to support a product launch, these three strategies are a good place to start. By executing a solid consumer packaged goods PR strategy and supporting it with paid media, consumer packaged goods companies will be well equipped to win the consumer product launch battle.

Since our inception, we’ve been helping consumer packaged goods companies win the launch of their new products. In that time, we have learned many critical elements to a successful consumer packaged goods PR campaign. While there are many strategies and tactics, here are three simple things you can do for your next CPG product launch. 

Read more about our previous work here.

[4 minute read time] Today’s CMOs are constantly scanning the news and social networks for the latest trends and cultural shifts. For emerging brands, cultural trends and shifts couldn’t be more important. But even the savviest of CMOs needs to put these separate trends into a broader cultural context in order to put them to use. Enter TrendHunter, their annual Trend Report is a must-read for PR firms, CMO’s, Product Managers, and Innovators. Guess who else watches these massive cultural trends? The media.

As a PR firm that specializes in emerging brands and emerging industries, we’re extremely fortunate to be working with brands already leading the charge on many of the trends and cultural shifts that the latest TrendHunter report documents in its 200+ pages. A few cultural trends caught our eye and thought they were worth digging into on a deeper level for our community of CMOs and media.

3 Massive Cultural Trends for Emerging Brands

Magic Mushrooms

Over the last 6 years, we’ve noticed an increasing demand for mushroom-based functional foods. The wonders of the mushroom knows no bounds. Nowhere is this more true than in the expansion of psychedelic mushrooms. As researchers fast track the science behind therapeutic benefits of psychedelics, global businesses in Brazil, The British Virgin Islands, and the Netherlands, benefiting from legal loopholes are launching brands and experiences that include psilocybin (the compound that creates psychedelic mushrooms). In the US, like cannabis-based THC, psilocybin remains federally illegal, but the local movement to decriminalize the psychoactive ingredient in mushrooms has already begun in Denver, Oakland, and Santa Cruz (as of this writing). Emerging businesses and innovators see psilocybin following the same path of cannabis, but moving considerably faster towards legalization.

Audio Only

Most marketing executives could not ignore the break-through app of 2020: Clubhouse. Clubhouse may or may not have peaked already, and everyone’s listening to see what’s next. Interestingly, the pandemic surge on ClubHouse came just as marketers were wondering whether podcasts, famously popular with commuters and gym rats would remain relevant. But podcasts survived, and some would say even thrived. Apps like Calm, which uses sound to ease tension also surged during the pandemic. Music lovers know the secret to these apps: listening to sounds has a measurable effect on mood and dopamine regulation. Could it be true? Audio-only meetings are more memorable than video meetings? Twitter is betting on it with it’s pandemic feature: ‘Spaces.’ Emerging from the pandemic, sound will be part of every experiential memory and brands will be looking to research to determine how their sound logos impact people’s moods much the way the we investigate how color impacts mood for graphic logos. We’re launching the ability to LISTEN to our blog posts starting with this very post.

 

Inclusion

Brands Celebrate Inclusivity

Gillette Skinclusive Line

Inclusion is no longer a buzzword, it is now part of our day-to-day awareness.  This year, Gillette Venus’ Skinclusive line launch with a summer line, “My Skin, My Way” on video game Animal Crossing. But inclusive skin is in, and so it differently-abled bodies with this launch. In-game inclusivity is mirroring our greater awareness of how our differences can be beautiful. We’re seeing inclusion happening in apps like Chapters: Interactive Stories, where users can create an avatar that reflects their ethnicity as well. Expect to see this in-game inclusivity mirror: gender inclusion and political points of view as well.

Brand Purpose

Bonus round: brand purpose. From sustainability to social good, TrendHunters covered the trend we’ve been seeing for several years: brand purpose. The best brands in the world are already ahead of the game on this, but it’s also trickling down to emerging industries and smaller brands and that’s because tomorrow’s most influential buyers care very much about where their products come from and what the social, political, and environmental costs of the brand are.

 

All of these trends have massive PR, product, and marketing implications. More and more, our clients are bringing us in at the beginning stages of ideation, to ensure not only do campaigns hit newsworthy notes, they also keep them out of hot water, which is a moving target these days. But our team, hand-picked for emotional intelligence, are here to help you see emerging trends all around.

 

Thanks for joining us today!

5 Must-Know GenZ Insights for CMOs and Marketers

[5 minute read]

GenZ vs. Millenials: What Marketers Need to Know

GenZ is coming and CMOs and marketers need insights now. After a decade of news about Millenials, here comes GenZ, they make up 25% percent of the population. GenZ is here and CMOs will need to take notice if they haven’t already. It might be easy for marketers or PR professionals to assume this generation is similar to Millenials, but that’s untrue. GenZ, the oldest of whom are turning 23 in 2021, is a generation with distinct preferences and personas. This is also the most diverse generation ever, almost half of GenZ is BIPOC (Black, Indigenous, People of Color). And marketing and branding experts should know: their projected spending power, according to a late 202o Harris Poll, is $143 billion.

While both generations are purpose-driven and feel misunderstood and unseen by brands, especially BIPOC, women, and LGBTQ+, GenZ believes cancel culture is thier weapon against feeling unseen.  Millenials grew up as digital natives, but GenZ grew up as social media natives. In contrast to the hopefulness of Millenials, GenZ is are more practical and politically polarized, and view social media with skepticism.

 

Our GenZ insights for CMOs and marketers take into account both the data presented our team’s decades-long PR and marketing experience.

GenZ:  Take Us Seriously

Grounded GenZ is taking control of their destiny, they are more likely than the general population to have already bought investments (65% vs. 45%). They feel adulthood has been delayed for them and that mental health is extremely important. They are also incredibly invested in social change and see their response to brands as a way to take back their power. GenZ also enjoys thrift shopping – perhaps because of economic uncertainty, sustainability, or simplicity – they aren’t as moved by flashy streetwear and fashion drops as their predecessors.

 

  • 58% of GenZ women prefer to work in a freelance job or have their own business for flexible hours over working a traditional 9-5 job with a reliable paycheck.
  • GenZ watched their parents “burn themselves out at work” and want to find more balance in their lives said 74% of GenZ women.
  • 70% of GenZ said they have or plan to put more money into savings
  • GenZ pioneered cancel culture (50% say they have personally called out a brand), yet,
  • 73% of GenZ women say “social change does not actually occur on social media-it occurs with action in the real world.”
  • 65% make purchases through a brand’s mobile app
  • 52% say they have prioritized shopping at a small or local business to support them after the COVID outbreak.
  • 3% of Gen Z have or are considering upgrading their car to make themselves feel more safe or comfortable during the pandemic
  •  GenZ is expecting a return to travel, with 32% saying they will increase spending on travel.

GenZ Work & Financial Preferences CMO Insights:
Having experienced recessions and pandemics to say nothing of student loans, GenZ has grown up with uncertainty.


For marketers, this means this generation’s patterns may be harder to track down and be ever-shifting, particularly because they want a more flexible lifestyle. This, of course, may change as GenZ ages, but for now, keep your eyes on the shifting sands of time, because GenZ is flexible, self-reliant, and eager to control their own destinies. 

GenZ Purpose Driven CMO Insights:
Purpose-driven communication to a cancel culture generation is a double-edged sword.

It will be incredibly important for marketers and brands, large and small to understand the GenZ audience because while GenZ knows real change happens in the real world, they revel in making brands feel uncomfortable. This generation also has zero tolerance for racism from brands and society at large.

GenZ Shopping Insights
Shopping to make a statement or to self soothe. 

Perhaps because of their polarized and turbulent upbringing, this generation is longing for simplicity, therefore they’re already nostalgic for childhood brands and why they embrace thrift shopping, despite being native digital shoppers. They’re craving balance, escape, and their own experiences. They see mental health as its own reward, and they’re actively seeking coping mechanisms. Marketers will need to balance escapism with fantasy for this generation because right now, they’re an extremely grounded bunch, even when they escape.

GenZ: Social Media Isn’t an Escape

It’s so easy for marketers to assume the best way to reach GenZ is through social media.  For previous generations, social media represented an escapist world, but not for GenZ.

 

  • 70% of GenZ women say “they are tired of the “Instagram aesthetic” that projects a certain lifestyle.”  BUT GenZ isn’t rejecting influencers entirely,
  • 67% said “influencers are more important for showing brands, than brands themselves.”
  • 70% of Gen Z women say it’s more important for people to “prioritize their mental health over their physical health.”
  • 56% of Gen Z women say, “I believe social media is built to be addicting and I’m working to curb my behavior”
  • At home, they find driving soothing, with 38% claiming serenity through driving (compared with 28% of the population).
  • They also derive a sense of comfort and escape from food, 70% say that “snacking helps me take my mind off the issues of the world (compared to 65% of the general population).
  • 48% of Gen Zs miss being able to listen to music or a podcast on their daily commute (33% total)
  • 60% of Gen Zs plan to spend more or maintain spend on connected fitness equipment in 2021
  • 63% of Gen Zs say they have been buying nostalgic snack brands from childhood during the pandemic (63% Zs, 53% total)

 

GenZ Social Media Marketing Takeaways:
As social media natives, they’ve grown hardened to the communication style of social media.

Social media isn’t so much of an escape for GenZ. GenZ seems to understand life is messy and that garner a sense of authenticity from “reality.” They seem to want brands, influencers, and advertising to represent life’s realities a little more closely. Expect GenZ to view social media the way GenX views email: as a tool. Social media will increasingly be something GenZ seeks to have control over.

This generation absolutely craves escape ,and serenity, they see travel and mental health, and fitness as vital to their well-being.

 

GenZ: Escape CMO Insights:
Realistic and approachable escapes for a practical generation

Expect this generation to seek out authentic and approachable experiences until their finances are more secure. They’ll seek out comfort foods, nostalgia, and friends for comfort. When they’re alone, they’ll listen to music and podcasts and stay connected, but it’s likely that there will be variation in their entertainment choices. This is in part because they view certain activities as relaxing (driving) and others as required (social media and fitness), watch those motivational purposes and pair messaging accordingly. Marketers will also need to be alert and flexible to the on-the-go lifestyle of this generation.

*All statistics referenced here came from The Harris GenZ 100 Poll Round-Up. 

PR for Direct-To-Consumer (DTC) Brands

[Reading Time: 5 minutes]

Direct-to-consumer (DTC) brands are increasingly growing in popularity. While the industry itself is hardly an emerging industry, many DTC products represent a disruption in the status quo.  Instead of buying from a third-party retailer, customers can purchase products or services directly from the company. Businesses with successful DTC brands typically have one thing in common: a strategic and effective way to reach their target market.

Using targeted public relations and social media campaigns for DTC brands can create brand awareness, reach your ideal audience, and engage with current and potential customers. However, it’s not merely about posting things on Twitter or Facebook, and suddenly your business makes more money and grows. Creating a successful digital marketing plan means knowing when and how to use PR and social media for DTC.

 

Why Brand Awareness Is Crucial for DTC Brands

If you have a DTC business, you need to implement a marketing strategy that focuses heavily on brand awareness. In the beginning, your main goal isn’t as much about making sales as it is about garnering attention from potential customers, so they know who you are and the types of services or products you offer. These are the people who might encounter your brand again down the road and decide they want to buy something.

Building brand awareness begins with online advertising. Your target audience should be served interesting and unforgettable ads. It’s about creating a lasting impression in the minds of potential consumers and building trust. The more ads they see from you, the more they will feel comfortable with your business. Online shoppers are more likely to trust a brand they’re familiar with than one that doesn’t seem legitimate.

 

Using Social Media to Engage With Customers

Once you’ve established yourself as a brand, you need to maintain that awareness throughout various digital marketing platforms. An effective way of doing that is by using social media. Facebook, Instagram, Twitter, and YouTube are excellent forms of marketing to target a specific demographic or communicate with current customers.

 

You can increase your followers, attract new viewers, and engage with the people who are actually purchasing your product. The share feature within many social media accounts also allows users to quickly and easily spread the word about your brand to others. It’s basically like word-of-mouth advertising but via the internet.

 

One of the best features of social media marketing is customers’ ability to buy things through links included in the posts. If you incorporate relevant links in each post connecting to your products and services, it creates a hassle-free experience for consumers to make a purchase directly from your Instagram page or YouTube video.

 

Don’t Forget About Your Public Relations Plan

The right public relations strategy can inform the public about a company’s brand, build and maintain reputations, and gain credibility with a target audience. It’s not just about letting people know you exist, but also about letting them know exactly who you are. You’re trying to create an image, and the way you go about doing it can have a positive or negative impact on consumers.

 

Some of the most common PR strategies include:

  • Brand identity – Choose a logo, determine how you want your website to look, pick the tone you want to convey when communicating with customers, and pick visuals to use for your social media campaigns.
  • Messaging – You should include a backstory about who you are and how you got started. You should also incorporate your company’s values and mission. It’s critical that your tone remains consistent throughout all PR and social media for DTC. If you regularly change the voice conveyed through your marketing, customers will have difficulty trusting you.
  • Events – You can host an event or sponsor one where you know your target audience will be. Potential customers will see that you’re a legitimate business and learn about the products or services you sell. You will also have the opportunity to speak with them face to face and build trust.
  • Media – Press releases are an excellent way of notifying the public about the launch of your new brand, releasing a new product, or a sale or giveaway.
  • Partnerships – Partnerships can be a significant part of promoting your business. You should stick with people and companies that are relevant to your brand. For example, if you sell hiking gear, it wouldn’t make sense to work with a restaurant. Instead, you might want to partner with a sporting goods store and stock their shelves with your product.

 

Combining Social Media and PR for DTC Brands

 

Your brand could benefit from integrating your social media marketing and public relations campaigns, since both can complement each other.

Common examples of integrating social media and PR campaigns are:

  • Influencer Outreach – Social media influences are an excellent source for promoting someone’s brand. They typically have hundreds of thousands or millions of loyal followers who trust them and purchase the products they promote.
  • Digital Press Releases – Traditionally, companies send press releases to journalists to convey information about their brand. However, in the digital age, you can publish your own press releases on your social media accounts, through email, or as a blog on your website.
  • Forging and Maintaining Relationships with Journalists – You can use social media to create relationships with journalists in your industry that benefit your company and achieve your marketing goals. It doesn’t take much effort to gain their trust and support – if you take a genuine approach by following them on social media and sharing their posts, they might be willing to do the same for you.

 

Contact Avaans Media

If you’re looking for the right marketing agency to expand your digital audience, increase your return on investment, and successfully grow your business, Avaans Media can help. We have over a decade of experience creating and implementing effective PR and social media campaigns for DTC brands.

 

Schedule a call or complete our online form if you want to discuss your goals and determine the most effective strategy for improving your online presence.

PR and Social Media for Maximum Brand Awareness

Nothing beats when PR and social media for brand awareness. Used together strategically, they give your brand a competitive edge. With more avenues available to companies to reach their audiences, we are more inundated with brand messaging than ever before. Despite the myriad ways that brands have to reach their customers, though, the proliferation of media channels means it’s getting even harder for brands to break through all of the noise to reach their targets.

One study from Ragan found that 86 percent of TV viewers ignore or skip commercials, 44 percent of direct mail goes unopened, and 91 percent of email users had unsubscribed from an email newsletter they had previously signed up for.

Faced with these challenges, what are companies supposed to do? They can keep throwing resources at the challenge and following the same old formulas, to what will likely be diminishing returns. Alternatively, they could try a new approach by combining the strengths of two seemingly opposed marketing tools: Public relations and social media.

Below, our media experts at Avaans PR take a closer look at the benefits of incorporating PR and social media into your campaign strategy. Contact us today to learn more.

Harnessing Consumer and Media Synergy

Before diving into the gains companies can see from combining their public relations efforts with their social media campaigns, it’s worth taking a brief moment to compare and contrast how PR and social media work (or at least, how they’re supposed to work).

Social media allows companies to share their own messages by combining words, photos, video, and audio on various platforms. By contrast, public relations is the art of getting third-party organizations to say nice things about you on their platform (i.e., their newspaper, magazine, website, TV show, podcast, etc. Put simply, social media is what you say about yourself, while public relations what other people say about you.

While it’s tempting to dismiss PR as a relic from the pre-Internet era, nobody should forget the importance of public relations by focusing exclusively on social media. Some people are understandably skeptical of the messages they receive from social media, at first, until they learn to trust the brand. But public relations can win over cautious consumers by providing positive coverage from a third party. A study from the Content Marketing Institute found 70 percent of consumers said they prefer to learn about a business from articles as opposed to ads.

It’s a mistake to view social media and PR as unrelated or separate efforts for your company. Rather, social media and PR both serve the same function in different ways: To spread your brand’s messages, ideas, and values to your customers, stakeholders, and the other communities you serve.

When you take a holistic approach to your communications efforts, it’s easy to see how PR and social media can use each other’s strengths to bolster their individual effectiveness, as well as the overall effectiveness of your communications campaign.

The Benefits of Combining PR and Social Media

Here are a few examples of how leveraging both PR and social media can benefit your company:

Separate but unified messages across channels

A key element of any successful media campaign is a coherent, unified message across platforms. Combining PR with social media allows you to use multiple assets in different ways while still spreading the same general idea.

An example of how this might work is with a new product launch. You might have a blog post and a dedicated landing page with a short video about the new product on your website. Your social media team can use this content in their posts, while your PR team can use the blog post and other content to craft a press release and reach out to potentially interested third parties for additional coverage. Across platforms, though, the message is the same, which helps you better connect with your audience.

Efficient cross-promotion

Similarly, utilizing social media and PR harmoniously helps you make more efficient use of your resources. Your PR team can include easy links to your brand’s social media accounts in their materials and extend the reach of your social media content by reaching out to journalists, influencers, and others who might share that content. Likewise, your social media team can share positive stories about your company from third parties in your social media accounts, which helps lend authenticity to your content.

Increasing the size of your audience

Social media has massively expanded the potential reach of a PR campaign, and you should take advantage of this opportunity. PR campaigns are generally aimed at the audience for a particular publication or outlet, but social media can amplify positive press coverage by making sure that message goes out to thousands, perhaps even millions of people. By working together, both your social media team and your PR team can extend their reach.

Using PR strategies to improve your social media presence

As social media has grown and become intertwined with public relations, brands have had to learn a few lessons about proper social media strategy. A careless or insensitive post can generate a massive backlash in minutes or hours Savvy brands will have a skilled PR team monitoring or running their social media feeds to watch out for distasteful or improper content, and they can respond quickly if anything goes wrong.

A Successful Brand Campaign Using PR and Social Media 

At Avaans PR, we already have extensive experience handling both PR and social media campaigns for purpose-driven brands. One of our biggest successes was a campaign for a hemp-based consumer packaged goods brand. With many people being skeptical of hemp products, finding a way to engage potential customers was a challenge.

However, by generating positive press coverage through live events, celebrity endorsements, personalized review opportunities for journalists, and customized social media content, we were able to generate more than three billion earned media impressions over three years, at an estimated earned media value of $5 million. The company also saw a 300 percent increase in its share price ahead of its IPO.

Talk to Avaans Media About Your Social Media Today

We’re proud to be innovators in PR and social media strategies at Avaans Media PR and Social Media. If you’re interested in seeing how we can help your purpose-driven brand meet its goals, please get in touch with us.

You can set up a call by visiting our contact page or by finding one of our team members across the United States. We have team members in New York, Los Angeles, Denver, Phoenix, Honolulu, San Diego, and Washington, D.C. We look forward to hearing from you.

Other articles you might enjoy:

Why your Social Media & PR Must Work Together

Should Your PR Agency Be Your Social Media Agency?

Tag Archive for: consumer

DTC PR WITH RESULTS


If there’s one thing we’ve learned – it’s OK to be different. We’re not the right fit for everyone, but our differences make your results exceptional. Working with a passionate executive-level PR agency team is exhilarating. If you are in a hyper-growth DTC company, with ambitious goals, you’ve come to the right place.

No matter your objectives, competitive brand awareness, deep customer loyalty, investor attention, or brand awareness, acquisition, direct to consumer public relations is the most effective tool to build trust and awareness with consumers.

Our purpose is to make a meaningful, lasting impact on your business. Our extensive backgrounds give you a distinct advantage-fast.

As a modern PR agency, we use emerging trends, hard data, and emotional intelligence to create compelling PR campaigns for DTC brands.

We’re fiercely protective of your reputation, strategically creative, and tenacious in securing press coverage. Because we specialize in companies at the growth stage, we are solution-oriented and proactive.

We are a small house, a boutique firm. We work with a select number of clients who committed to growth to improve reputations, credibility, and brand trust.

 We go shoulder to shoulder with our clients, we’re all-in on your success. We dig in deep and proactively add value from startup through IPO. We’re a team of digitally forward big thinkers with an eye for detail. By diving straight into your purpose to find the connective tissue your clients or customers respond to, we develop noteworthy brands.

If this sounds like the kind of PR firm partnership you’re looking for, we’d love to talk to you too.

Los Angeles

New York

A SELECTION OF OUR D2C CASE STUDIES

DTC PR INSIGHTS

Google and Consumer PR
Headlines for our PR Clients

We’re just about to round the corner to a key consumer buying season: the fall. And about the only thing that’s certain is consumer uncertainty; but consumers aren’t giving up on conscious consumption. Nothing shows that more than the latest consumer trends from Google Searches. What do Google searches have to do with PR? Consumer media outlets keep a strong eye on consumer trends, and usually respond with seasonal content that matches the customer’s mood. Fitting into that season content is key to earning digitally savvy PR during the fall. There’s another important reason to get it right this fall: you’re likely to have a larger share of voice for any of your marketing efforts as some competitors will pull back, so if you’re not pulling back, or you’re jumping into the market now, it’s great timing because research shows that brands who stay with marketing during economic downturns, get ahead.

What does this mean for consumer brands?

It gives you insight into key themes you can use in your PR and marketing this year. While some of these facts seem contradictory, put these in context with what you’re seeing from your customers.

Searches for “specials this week” is up 60% year over year / Searches for “designer outlet” have grown 90% globally year over year

Keep in mind, that consumer spending remains strong, so this is about the consumer feeling the need to feel like they’re getting a deal. 31% of consumers say they are still rewarding themselves by buying things they want. Consumers haven’t stopped loving name brands, they’re just in need of a discount. They also want to feel their brand choices are premium choices.

Luxury and premium brands with strong brand affinity should lead to smaller, more affordable items for the masses, rather than discount the brand. Premium consumer brands can use this mindset with bonus gifts.

Align your brand with premium publishing outlets by getting an early start on your consumer PR and ad re-targeting. Have your programmatic and PR teams talk before they launch their respective campaigns.

Consumer brands should publish any kind of black Friday promotions well in advance, and use competitor pricing as a benchmark (25% less than a comparable brand), to anchor value.

Now is also the time to focus on loyalty for existing customers. Don’t make your customers search you out. Be there during the key buying triggers for your customers. If your customers tend to buy on Fridays, be there on Thursday with the bonus giveaway or loyalty reward.

Searches for “say no to plastic” have grown globally 200% year over year

Consumers want brands who want what they want. This new purpose-driven alignment applies to all consumer brands. Even if you can’t get around plastic packaging (yet), now is the time to celebrate your sustainability efforts. What’s comforting to consumers right now, more than anything is brands they can trust. So if you’ve been working hard on building consumer trust, now is the time for you to celebrate the efforts in a way that reinforces your consumer’s choices.

Consumers want personal content

87% of consumers said they want personal and relevant content. Keep this in mind with your email marketing and social media. Use your own data to ensure your delivering the right message to the right audience. Consumers want to see themselves in your content – by the way, editors know this trend too, so positioning your brand clearly allows editors to follow this content expectation too.

One of the most notable attributes of “relevant” content is content that is emotionally resonant. Your consumers want to know that you understand them. Note that during previous times of uncertainty, nostalgia and comfort messages surge. Very often, this means consumers would prefer to stay with their favored brands, but that favored brands need to continue to provide the experience customers have come to expect.

More than ever, having digitally savvy and data-informed PR, branding, and advertising will make a difference in your seasonal marketing. Now is the time to dig deep into your customer insights and give your agencies the information they need to supercharge their efforts this fall.

DTC PR WITH RESULTS


If there’s one thing we’ve learned – it’s OK to be different. We’re not the right fit for everyone, but our differences make your results exceptional. Working with a passionate executive-level PR agency team is exhilarating. If you are in a hyper-growth DTC company, with ambitious goals, you’ve come to the right place.

No matter your objectives, competitive brand awareness, deep customer loyalty, investor attention, or brand awareness, acquisition, direct to consumer public relations is the most effective tool to build trust and awareness with consumers.

Our purpose is to make a meaningful, lasting impact on your business. Our extensive backgrounds give you a distinct advantage-fast.

As a modern PR agency, we use emerging trends, hard data, and emotional intelligence to create compelling PR campaigns for DTC brands.

We’re fiercely protective of your reputation, strategically creative, and tenacious in securing press coverage. Because we specialize in companies at the growth stage, we are solution-oriented and proactive.

We are a small house, a boutique firm. We work with a select number of clients who committed to growth to improve reputations, credibility, and brand trust.

 We go shoulder to shoulder with our clients, we’re all-in on your success. We dig in deep and proactively add value from startup through IPO. We’re a team of digitally forward big thinkers with an eye for detail. By diving straight into your purpose to find the connective tissue your clients or customers respond to, we develop noteworthy brands.

If this sounds like the kind of PR firm partnership you’re looking for, we’d love to talk to you too.

Los Angeles

New York

A SELECTION OF OUR D2C CASE STUDIES

DTC PR INSIGHTS

Breaking Consumer Product News

Public relations is a key component to winning CPG product launches. A product launch is an important event for any company – and even more so for consumer packaged goods (CPG) companies. Successful product launches can result in increased market share, brand awareness, and sales. And while there are many different ways to execute a product launch, using public relations (PR) is often a smart strategy. Here are three great ways to use PR for a CPG product launch.

One key strategy regardless of how you launch: for consumer products, it’s exceptionally important that your PR and marketing stand out in the competitive environment for consumer attention. 

 

  1. Secure Early PR Coverage & Stay Consistent

For any new CPG, consumer trust is a prerequisite for great sales. PR leads in trust, so it’s important that consumer packaged goods companies secure early coverage to build consumer trust, awareness, and excitement for their product launch. 

Traditional tactics would include samples and a press release. A more modern PR approach is a well-developed, and SEO-optimized media sample kit and specific information a journalist needs to write a winning review of the new product. If you’re pitching digital outlets or podcasts that aren’t generated months in advance, another approach is pitching consumer reporters on-trend stories that will include your product as an example. Securing coverage in the early stages of a product launch will help to set the tone for the campaign and generate excitement among consumers and retailers.

Plan on aggressive PR focusing on earned media throughout the first year. If you’re satisfied with market share after the first year, you may consider moving to more brand awareness PR vs. earned media CPG PR

 

  1. Execute A Distinctive Social Media Strategy

Social media is a key channel for consumer packaged goods companies to reach their target audience. Think about how your target demographic uses social media, especially their interests. From there, think of content your target audience would particularly appreciate and where the content will work best. For example, you may have a video for Facebook and YouTube because the content is best suited to the ways your customers use those platforms. On the other hand, you may do something different from Instagram and TikTok. It’s truly time for CPG companies to think beyond the traditional influencer campaign. Be creative. For example, Bounty towels recently hired influencers to put Bounty in the background of their videos – this is a twist on product placements. P.S. be sure you stay out of hot water with the FCC and be sure to disclose the relationship. Always consider how your content can create newsworthy buzz to get extra mileage and earned media. Contests and giveaways can also be incorporated to generate consumer interest around the product launch.

 

  1. Leverage Paid Media

consumer packaged goods companies should consider leveraging paid media to support their product launch. Again, think creatively and be sure your campaigns align. For an extra dash of newsworthiness, consider incorporating your purpose, or another extension of your brand. Consider paid media outside of traditional print, TV, and radio, and dig deep into target markets with paid placements in locations that specifically resonate.  Paid media helps you quickly and generate awareness for your product launch, and when paired with high-trust PR tactics, paid media can be the conversion point that drives additional sales. 

 

While there are many other strategies and tactics that consumer packaged goods companies can use to support a product launch, these three strategies are a good place to start. By executing a solid consumer packaged goods PR strategy and supporting it with paid media, consumer packaged goods companies will be well equipped to win the consumer product launch battle.

Since our inception, we’ve been helping consumer packaged goods companies win the launch of their new products. In that time, we have learned many critical elements to a successful consumer packaged goods PR campaign. While there are many strategies and tactics, here are three simple things you can do for your next CPG product launch. 

Read more about our previous work here.

[4 minute read time] Today’s CMOs are constantly scanning the news and social networks for the latest trends and cultural shifts. For emerging brands, cultural trends and shifts couldn’t be more important. But even the savviest of CMOs needs to put these separate trends into a broader cultural context in order to put them to use. Enter TrendHunter, their annual Trend Report is a must-read for PR firms, CMO’s, Product Managers, and Innovators. Guess who else watches these massive cultural trends? The media.

As a PR firm that specializes in emerging brands and emerging industries, we’re extremely fortunate to be working with brands already leading the charge on many of the trends and cultural shifts that the latest TrendHunter report documents in its 200+ pages. A few cultural trends caught our eye and thought they were worth digging into on a deeper level for our community of CMOs and media.

3 Massive Cultural Trends for Emerging Brands

Magic Mushrooms

Over the last 6 years, we’ve noticed an increasing demand for mushroom-based functional foods. The wonders of the mushroom knows no bounds. Nowhere is this more true than in the expansion of psychedelic mushrooms. As researchers fast track the science behind therapeutic benefits of psychedelics, global businesses in Brazil, The British Virgin Islands, and the Netherlands, benefiting from legal loopholes are launching brands and experiences that include psilocybin (the compound that creates psychedelic mushrooms). In the US, like cannabis-based THC, psilocybin remains federally illegal, but the local movement to decriminalize the psychoactive ingredient in mushrooms has already begun in Denver, Oakland, and Santa Cruz (as of this writing). Emerging businesses and innovators see psilocybin following the same path of cannabis, but moving considerably faster towards legalization.

Audio Only

Most marketing executives could not ignore the break-through app of 2020: Clubhouse. Clubhouse may or may not have peaked already, and everyone’s listening to see what’s next. Interestingly, the pandemic surge on ClubHouse came just as marketers were wondering whether podcasts, famously popular with commuters and gym rats would remain relevant. But podcasts survived, and some would say even thrived. Apps like Calm, which uses sound to ease tension also surged during the pandemic. Music lovers know the secret to these apps: listening to sounds has a measurable effect on mood and dopamine regulation. Could it be true? Audio-only meetings are more memorable than video meetings? Twitter is betting on it with it’s pandemic feature: ‘Spaces.’ Emerging from the pandemic, sound will be part of every experiential memory and brands will be looking to research to determine how their sound logos impact people’s moods much the way the we investigate how color impacts mood for graphic logos. We’re launching the ability to LISTEN to our blog posts starting with this very post.

 

Inclusion

Brands Celebrate Inclusivity

Gillette Skinclusive Line

Inclusion is no longer a buzzword, it is now part of our day-to-day awareness.  This year, Gillette Venus’ Skinclusive line launch with a summer line, “My Skin, My Way” on video game Animal Crossing. But inclusive skin is in, and so it differently-abled bodies with this launch. In-game inclusivity is mirroring our greater awareness of how our differences can be beautiful. We’re seeing inclusion happening in apps like Chapters: Interactive Stories, where users can create an avatar that reflects their ethnicity as well. Expect to see this in-game inclusivity mirror: gender inclusion and political points of view as well.

Brand Purpose

Bonus round: brand purpose. From sustainability to social good, TrendHunters covered the trend we’ve been seeing for several years: brand purpose. The best brands in the world are already ahead of the game on this, but it’s also trickling down to emerging industries and smaller brands and that’s because tomorrow’s most influential buyers care very much about where their products come from and what the social, political, and environmental costs of the brand are.

 

All of these trends have massive PR, product, and marketing implications. More and more, our clients are bringing us in at the beginning stages of ideation, to ensure not only do campaigns hit newsworthy notes, they also keep them out of hot water, which is a moving target these days. But our team, hand-picked for emotional intelligence, are here to help you see emerging trends all around.

 

Thanks for joining us today!

5 Must-Know GenZ Insights for CMOs and Marketers

[5 minute read]

GenZ vs. Millenials: What Marketers Need to Know

GenZ is coming and CMOs and marketers need insights now. After a decade of news about Millenials, here comes GenZ, they make up 25% percent of the population. GenZ is here and CMOs will need to take notice if they haven’t already. It might be easy for marketers or PR professionals to assume this generation is similar to Millenials, but that’s untrue. GenZ, the oldest of whom are turning 23 in 2021, is a generation with distinct preferences and personas. This is also the most diverse generation ever, almost half of GenZ is BIPOC (Black, Indigenous, People of Color). And marketing and branding experts should know: their projected spending power, according to a late 202o Harris Poll, is $143 billion.

While both generations are purpose-driven and feel misunderstood and unseen by brands, especially BIPOC, women, and LGBTQ+, GenZ believes cancel culture is thier weapon against feeling unseen.  Millenials grew up as digital natives, but GenZ grew up as social media natives. In contrast to the hopefulness of Millenials, GenZ is are more practical and politically polarized, and view social media with skepticism.

 

Our GenZ insights for CMOs and marketers take into account both the data presented our team’s decades-long PR and marketing experience.

GenZ:  Take Us Seriously

Grounded GenZ is taking control of their destiny, they are more likely than the general population to have already bought investments (65% vs. 45%). They feel adulthood has been delayed for them and that mental health is extremely important. They are also incredibly invested in social change and see their response to brands as a way to take back their power. GenZ also enjoys thrift shopping – perhaps because of economic uncertainty, sustainability, or simplicity – they aren’t as moved by flashy streetwear and fashion drops as their predecessors.

 

  • 58% of GenZ women prefer to work in a freelance job or have their own business for flexible hours over working a traditional 9-5 job with a reliable paycheck.
  • GenZ watched their parents “burn themselves out at work” and want to find more balance in their lives said 74% of GenZ women.
  • 70% of GenZ said they have or plan to put more money into savings
  • GenZ pioneered cancel culture (50% say they have personally called out a brand), yet,
  • 73% of GenZ women say “social change does not actually occur on social media-it occurs with action in the real world.”
  • 65% make purchases through a brand’s mobile app
  • 52% say they have prioritized shopping at a small or local business to support them after the COVID outbreak.
  • 3% of Gen Z have or are considering upgrading their car to make themselves feel more safe or comfortable during the pandemic
  •  GenZ is expecting a return to travel, with 32% saying they will increase spending on travel.

GenZ Work & Financial Preferences CMO Insights:
Having experienced recessions and pandemics to say nothing of student loans, GenZ has grown up with uncertainty.


For marketers, this means this generation’s patterns may be harder to track down and be ever-shifting, particularly because they want a more flexible lifestyle. This, of course, may change as GenZ ages, but for now, keep your eyes on the shifting sands of time, because GenZ is flexible, self-reliant, and eager to control their own destinies. 

GenZ Purpose Driven CMO Insights:
Purpose-driven communication to a cancel culture generation is a double-edged sword.

It will be incredibly important for marketers and brands, large and small to understand the GenZ audience because while GenZ knows real change happens in the real world, they revel in making brands feel uncomfortable. This generation also has zero tolerance for racism from brands and society at large.

GenZ Shopping Insights
Shopping to make a statement or to self soothe. 

Perhaps because of their polarized and turbulent upbringing, this generation is longing for simplicity, therefore they’re already nostalgic for childhood brands and why they embrace thrift shopping, despite being native digital shoppers. They’re craving balance, escape, and their own experiences. They see mental health as its own reward, and they’re actively seeking coping mechanisms. Marketers will need to balance escapism with fantasy for this generation because right now, they’re an extremely grounded bunch, even when they escape.

GenZ: Social Media Isn’t an Escape

It’s so easy for marketers to assume the best way to reach GenZ is through social media.  For previous generations, social media represented an escapist world, but not for GenZ.

 

  • 70% of GenZ women say “they are tired of the “Instagram aesthetic” that projects a certain lifestyle.”  BUT GenZ isn’t rejecting influencers entirely,
  • 67% said “influencers are more important for showing brands, than brands themselves.”
  • 70% of Gen Z women say it’s more important for people to “prioritize their mental health over their physical health.”
  • 56% of Gen Z women say, “I believe social media is built to be addicting and I’m working to curb my behavior”
  • At home, they find driving soothing, with 38% claiming serenity through driving (compared with 28% of the population).
  • They also derive a sense of comfort and escape from food, 70% say that “snacking helps me take my mind off the issues of the world (compared to 65% of the general population).
  • 48% of Gen Zs miss being able to listen to music or a podcast on their daily commute (33% total)
  • 60% of Gen Zs plan to spend more or maintain spend on connected fitness equipment in 2021
  • 63% of Gen Zs say they have been buying nostalgic snack brands from childhood during the pandemic (63% Zs, 53% total)

 

GenZ Social Media Marketing Takeaways:
As social media natives, they’ve grown hardened to the communication style of social media.

Social media isn’t so much of an escape for GenZ. GenZ seems to understand life is messy and that garner a sense of authenticity from “reality.” They seem to want brands, influencers, and advertising to represent life’s realities a little more closely. Expect GenZ to view social media the way GenX views email: as a tool. Social media will increasingly be something GenZ seeks to have control over.

This generation absolutely craves escape ,and serenity, they see travel and mental health, and fitness as vital to their well-being.

 

GenZ: Escape CMO Insights:
Realistic and approachable escapes for a practical generation

Expect this generation to seek out authentic and approachable experiences until their finances are more secure. They’ll seek out comfort foods, nostalgia, and friends for comfort. When they’re alone, they’ll listen to music and podcasts and stay connected, but it’s likely that there will be variation in their entertainment choices. This is in part because they view certain activities as relaxing (driving) and others as required (social media and fitness), watch those motivational purposes and pair messaging accordingly. Marketers will also need to be alert and flexible to the on-the-go lifestyle of this generation.

*All statistics referenced here came from The Harris GenZ 100 Poll Round-Up. 

PR for Direct-To-Consumer (DTC) Brands

[Reading Time: 5 minutes]

Direct-to-consumer (DTC) brands are increasingly growing in popularity. While the industry itself is hardly an emerging industry, many DTC products represent a disruption in the status quo.  Instead of buying from a third-party retailer, customers can purchase products or services directly from the company. Businesses with successful DTC brands typically have one thing in common: a strategic and effective way to reach their target market.

Using targeted public relations and social media campaigns for DTC brands can create brand awareness, reach your ideal audience, and engage with current and potential customers. However, it’s not merely about posting things on Twitter or Facebook, and suddenly your business makes more money and grows. Creating a successful digital marketing plan means knowing when and how to use PR and social media for DTC.

 

Why Brand Awareness Is Crucial for DTC Brands

If you have a DTC business, you need to implement a marketing strategy that focuses heavily on brand awareness. In the beginning, your main goal isn’t as much about making sales as it is about garnering attention from potential customers, so they know who you are and the types of services or products you offer. These are the people who might encounter your brand again down the road and decide they want to buy something.

Building brand awareness begins with online advertising. Your target audience should be served interesting and unforgettable ads. It’s about creating a lasting impression in the minds of potential consumers and building trust. The more ads they see from you, the more they will feel comfortable with your business. Online shoppers are more likely to trust a brand they’re familiar with than one that doesn’t seem legitimate.

 

Using Social Media to Engage With Customers

Once you’ve established yourself as a brand, you need to maintain that awareness throughout various digital marketing platforms. An effective way of doing that is by using social media. Facebook, Instagram, Twitter, and YouTube are excellent forms of marketing to target a specific demographic or communicate with current customers.

 

You can increase your followers, attract new viewers, and engage with the people who are actually purchasing your product. The share feature within many social media accounts also allows users to quickly and easily spread the word about your brand to others. It’s basically like word-of-mouth advertising but via the internet.

 

One of the best features of social media marketing is customers’ ability to buy things through links included in the posts. If you incorporate relevant links in each post connecting to your products and services, it creates a hassle-free experience for consumers to make a purchase directly from your Instagram page or YouTube video.

 

Don’t Forget About Your Public Relations Plan

The right public relations strategy can inform the public about a company’s brand, build and maintain reputations, and gain credibility with a target audience. It’s not just about letting people know you exist, but also about letting them know exactly who you are. You’re trying to create an image, and the way you go about doing it can have a positive or negative impact on consumers.

 

Some of the most common PR strategies include:

  • Brand identity – Choose a logo, determine how you want your website to look, pick the tone you want to convey when communicating with customers, and pick visuals to use for your social media campaigns.
  • Messaging – You should include a backstory about who you are and how you got started. You should also incorporate your company’s values and mission. It’s critical that your tone remains consistent throughout all PR and social media for DTC. If you regularly change the voice conveyed through your marketing, customers will have difficulty trusting you.
  • Events – You can host an event or sponsor one where you know your target audience will be. Potential customers will see that you’re a legitimate business and learn about the products or services you sell. You will also have the opportunity to speak with them face to face and build trust.
  • Media – Press releases are an excellent way of notifying the public about the launch of your new brand, releasing a new product, or a sale or giveaway.
  • Partnerships – Partnerships can be a significant part of promoting your business. You should stick with people and companies that are relevant to your brand. For example, if you sell hiking gear, it wouldn’t make sense to work with a restaurant. Instead, you might want to partner with a sporting goods store and stock their shelves with your product.

 

Combining Social Media and PR for DTC Brands

 

Your brand could benefit from integrating your social media marketing and public relations campaigns, since both can complement each other.

Common examples of integrating social media and PR campaigns are:

  • Influencer Outreach – Social media influences are an excellent source for promoting someone’s brand. They typically have hundreds of thousands or millions of loyal followers who trust them and purchase the products they promote.
  • Digital Press Releases – Traditionally, companies send press releases to journalists to convey information about their brand. However, in the digital age, you can publish your own press releases on your social media accounts, through email, or as a blog on your website.
  • Forging and Maintaining Relationships with Journalists – You can use social media to create relationships with journalists in your industry that benefit your company and achieve your marketing goals. It doesn’t take much effort to gain their trust and support – if you take a genuine approach by following them on social media and sharing their posts, they might be willing to do the same for you.

 

Contact Avaans Media

If you’re looking for the right marketing agency to expand your digital audience, increase your return on investment, and successfully grow your business, Avaans Media can help. We have over a decade of experience creating and implementing effective PR and social media campaigns for DTC brands.

 

Schedule a call or complete our online form if you want to discuss your goals and determine the most effective strategy for improving your online presence.