Tag Archive for: CPG

In a competitive market, launching a new product is crucial for brands to stay relevant and maintain their current customers.

Before you launch your next CPG (consumer packaged goods) product, consider the following PR strategies:

8 Months Out

Select the Right Digital Channels 

Not all digital channels are right for every launch. Look at places where there are deep community wells, instead of hugely broad channels. Once you’ve identified those channels, spend some time engaging and listening to find out who the top  tier influencers are – watch who they partner with to get an idea of whether they align with your product launch, and pricing. 

Have customers use hashtags to engage in product-related conversations, which can be tagged on Instagram, Twitter, Facebook and YouTube. When customers tag your product on social media, it creates a sense of product engagement and excitement for customers that both current and potential customers can see. 

6 Months Out

Embrace Influencers of ALL Types 

We typically think of influencer marketing as a form of product promotion that allows product marketers to leverage the audiences of social media influencers to reach prospects and drive product sales. On Instagram, there are more than one million product review accounts with product-related hashtags, which is where product marketers should look for product endorsers.  Outreach should start 6 months out to ensure a collaborative, effective campaign. 

Social media influencers are popular on Instagram, Twitter and Facebook because of their large followings, so it is important that product marketers find product reviewers who have similar customer demographics as their target prospects. Influencer tips: – Look at product influencers’ follower demographics and product reviewer content to ensure it aligns with product messaging. – Engage product endorsers by asking them questions on social media, which helps you learn more about their product preferences and how they use your product. – Reach out to product reviewers via direct message on Instagram or Twitter, as well as on Facebook. Remember, product marketers should work with influencers six months prior to product launch.

Engage your existing customers on social media so they are engaged during launch. To create more customer loyalty, consider including your most engaged customers to help with the launch. And look beyond “social media followers” when you identify your most engaged customers. Cutting through the noise today often means authentic recommendations to a small, but targeted group COMBINED with other efforts to create social proof. 

Look for product experts—people with large social media followings who are experts in the product category. – Pose open-ended questions to product experts on how they use your product, what their favorite features are and why; this is likely to garner organic product-related content on social media

Re-Think Launch Parties

 In the post COVID world, there are so many ways to launch a product. Yes, traditional events launch parties with influencers may work. But when you identify who aligns with product messaging, look at your influencers with a digital lens.

 

Approach Bloggers to Post about Your Product

Bloggers often get overlooked in the age of social media influencers – but bloggers create extremely sticky content. Be creative with bloggers for your product launch. Product marketers can partner with bloggers who have product review blogs by providing them with sample products and product information. This allows product marketers a chance to get their product messages into the hands of product reviewers well in advance of product launch. It’s best to include product-related information in the product shipment package, along with a personal message from product marketers asking for product reviews and product mentions on social media channels.

Blogger tips: – Look for product reviewers who have similar customer demographics as your target prospects. – Create an outreach list of bloggers who have positive sentiment or product-related product reviews on social media channels. – Reach out to product bloggers via email with product information and a personal message asking for product reviews before product launch.

Hire a Public Relations Agency

Public relations firms are able to manage all aspects of brand product management from product messages to product campaigns. PR firms have experience in product launch field and can navigate product marketers through the product launch process, as well as manage product review blogger outreach efforts.

PR agency tips: – Look for a public relations agency that specializes in building brand equity with product launches. – Reach out to a product-centric PR agency six months before product launch to build product buzz and product hype.

4 Months Out

Create Compelling Content

CPG businesses should put out compelling free content well in advance of the launch—about two to four months before the product is available for sale— to create a buzz about the product among their current and potential customer base. Ensure to have a strong call-to-action, so interested users can easily find out more information on where they can buy the product once it becomes available. Share this content on social media and on product-specific landing pages. Keep in mind, you should publish your content 4 months out, so you may need to begin creating the content 6 months or more, out. 

3 Months Out

Offer Limited Edition Products

Offering product variations and limited edition items can help brands stand out and create product buzz. Consumers ultimately want to be the first to own new products, and they want others to know that they were able to get their hands on these product releases before anyone else. While each product release comes with its own product description, it’s important to include words such as new, limited edition or exclusive.

Include a Product in Customer Surveys

Customer surveys are a great way for product marketers to measure customer sentiment around product features and benefits, as well as product satisfaction rates. 

Sending product surveys to current customers about their product experiences can be beneficial because product marketers will learn how customers use the product, as well as product changes that might be needed. 

Question tips: – Focus on product features and benefits to solicit product-related feedback from customers before product launch. – Use questions such as: “What do you like most about our product?” “What product features would you like improved?”

1 Month Out

Create a Product Landing Page 

A product landing page is a long-lead product promotion that provides product marketers with the opportunity to create hype and product buzz online before product launch. The product landing page is a lead source for future product marketing efforts, such as webinars or product announcements. Landing page tips: – Partner with product review influencers to provide product information, product images and product videos to build excitement on product landing pages before product launch. – Create webinars to introduce the product to the marketplace.

 

Conduct Product Demos 

Product demonstrations are an easy way for product marketers to share product product information. Host product demo for your influencers and journalists, giving them a chance to ask questions live. Product marketers should gain product product knowledge before product demos in order to answer product review blogger questions about product features and benefits. Question tips: – Provide product demo websites that will provide product information when product review bloggers want to learn more after the product launch. Record your launch demos for use in future outreach campaigns. 

 

Product launch timelines can be extended and compressed, but keep in mind, successful product launches require collaboration and creativity, so giving yourself the time to have a successful launch pays dividends. Contact us regarding the specifics to your product launch.

Hyper growth DTC brands appear to have some things in common. If you’re a DTC brand or the CMO of a DTC brand, the future looks bright. We also wanted to connect a few dots about emerging industries we think are going to be increasingly important.

  1. Average Order Value (AOV) is a Key Indicator of Hyper Growth DTC

    RetentionX has discovered the fastest growing DTC brands have a 55% higher AOV than everyone else. They attribute this high AOV to customer loyalty. Customer loyalty is a holistic and multi-discipline objective.

    But this is where DTC PR really shines.

    Brand loyalty comes from trust. Trust in the product and trust in the brand values. If you’re the CMO or founder of a DTC brand, customer loyalty is your key KPI for revenue growth. One strategy for increased customer loyalty is premium branding, and PR delivers. According to Morgan Stanley’s research, Apple’s premium DTC branding came through a sustained PR campaign that helped deliver  90% brand retention.

  2.  Voice Search: DTC’s Premier Opportunity

    55% of American households own a smart speaker in 2022, according to Juniper research. And according to Navar, slightly more than half of consumers use voice-activated search for things like groceries, and by 2030, the global AI-based and voice recognition market should reach $27.3 billion (insightSLICE).

    Voice activation is likely to take advantage of a multitude of signals, just like SEO. A great start, if you haven’t already gotten there, is making sure your product FAQs include “how,” “why,” and “what” questions. The type of questions your buyers are likely to ask in various stages of product consideration.

    While you’re at it, look at Google’s Review requirements, because these types of reviews are likely to play into voice search, at least on Google. From a trust perspective, combining your owned content with trusted third-party reviews is a home run. Also, remember the added benefit of media coverage is stickiness – what Google can count on when creating its interpretation of your online reputation, which will undoubtedly play into your voice-activated reputation as well.

  3. Partnerships For the Win

    From collabs to join placement and pop-ups and the metaverse, DTC brands can double their exposure by partnering on campaigns. These campaigns can get a huge amount of lift from PR initiatives like media relations and events.

    Forgetting the PR component of these opportunities really misses the chance to secure customer retention and new acquisition. While social media, especially social advertising, is a must-have for DTC brands, DTC brands can look at the PR around partnerships as an opportunity to decouple their dependence on social media.

Tag Archive for: CPG

BESPOKE PR SERVICES


WHO WE SERVE WITH OUR EXPERTISE

CPG and DTC and Consumer Product PR and News

ALL CONSUMER BRANDS FROM TECH TO CPG ARE JUGGLING A VERY DYNAMIC WORLD



Special Report Packed with PR Strategies and Ideas


Our compelling and insight-packed PR report offers 3 consumer PR strategies and 10 timely ideas for CPG, consumer tech, e-commerce, and DTC to thrive despite global, political, and social changes.

TO CREATE MEDIA BUZZ AROUND A CANNABIS BEVERAGE LAUNCH

THE PR CHALLENGE

A brand with a cult following, but no media relations or press coverage wants to make its latest product launch splashy with press coverage. Because of pandemic uncertainties, there isn’t any other marketing activation outside of retailer display and influencer product sampling. The target audience is young men in California’s metro locations.

THE PR SOLUTION

PRODUCT LAUNCH PR STRATEGY


We incorporate all existing assets at our disposal while securing exclusive celebrity tie-ins. We ensure on-brand media is included in planning and execution.

MEDIA RELATIONS


We ensure the brand and product launch receive coverage in a variety of national and statewide publications.

THE RESULTS

Sell Out Product Launch Weekend

99% Increase


In cannabis brand visibility

27


pieces of brand coverage in 8 weeks

46%


Of coverage includes brand name in headline 

8M


Audience Reach in 2 months

Muse by Clio Press Coverage
Gothamology men's magazine
Business Insider CPG cannabis media coverage
herb magazine cannabis product launch coverage
BevNet beverage and CPG PR