Tag Archive for: los angeles cannabis pr

The cannabis industry is rapidly growing, and to stay ahead of the competition, cannabis businesses must use effective content marketing strategies. Cannabis content marketing involves creating and distributing relevant and valuable content to attract and engage a targeted audience. By doing so, cannabis businesses can establish their expertise and credibility while promoting their brand and products. Think owned media doesn’t apply for your cannabis business? Think again – your brand is already online; it’s just a matter of how much you control your presence. And if you’re tired of owing all those listing and delivery sites, content marketing is your best friend.

PR Benefits of Owned Media for the Cannabis Industry

There are several benefits of content marketing for the cannabis industry, including:

  1. Improving Reputation: Consistent content marketing can improve a cannabis business’s reputation by promoting positive messaging and reinforcing the brand’s values.
  2. Increasing Visibility: Content can increase a cannabis business’s visibility by ensuring that their message reaches the right audience through different platforms such as blogs, social media, and email newsletters.
  3. Organic Promotion: Content marketing promotes a cannabis business organically and naturally, which can lead to increased conversions and revenues on both online ordering and in dispensaries.
  4. Cannabis Customer Engagement: By attracting and engaging both new and existing customers, content marketing can help cannabis businesses establish a loyal customer base and increase customer retention.
  5. Establishing Cannabis Industry Leadership: Consistent and high-quality content marketing can establish a cannabis business as an industry leader and help them stand out from competitors.

Effective Cannabis Content

Use content to benefit a cannabis business’s public relations (PR) strategy. PR is all about managing a business’s reputation, and owned content is a powerful tool for doing so. Here are some of the ways content marketing can benefit cannabis PR:

  1. Positive User Experience: By consistently producing high-quality content that is engaging, unique, and beneficial, cannabis businesses can create a positive user experience that strengthens their relationship with customers.
  2. Increased Social Media Popularity: Creating trendy and shareable content on social media can increase brand awareness and help promote a cannabis business’s products and services.
  3. Building Trust: By answering customer queries and complaints through relevant and accurate content, cannabis businesses can build trust with their audience and improve their perception of the brand.
  4. Improving Conversions: By including a call-to-action (CTA) in their content, cannabis businesses can guide their audience towards taking the desired action, which can lead to improved conversions.
  5. Better SEO: By consistently producing high-quality content, cannabis businesses can improve their search engine optimization (SEO) and rank higher on search engine results pages.

Different Types of Content

Cannabis content marketing can take many forms, and businesses should use various content types to keep their audience engaged. Here are some of the most effective types of cannabis content marketing:

  1. Blog Posts: Blogs are a great way to provide valuable information to customers while establishing a cannabis business’s authority in the industry.
  2. Social Media Posts: Social media is a powerful tool for reaching a broad audience and engaging with customers through shareable content.
  3. Infographics: Infographics can convey complex information in a visually appealing way, making them an effective tool for educating customers.
  4. Videos: Videos are highly engaging and can be used to showcase products, educate customers, or provide behind-the-scenes glimpses of a cannabis business.
  5. Podcasts: Podcasts are an increasingly popular form of content that can be used to discuss industry trends, provide insights, and engage with customers.

Creating a Successful Cannabis Content Strategy

To create a successful cannabis content marketing strategy, businesses should follow these steps:

  1. Define Goals: Determine what the business hopes to achieve through content marketing, such as increased brand awareness or improved conversions.
  2. Know the Target Audience: Understand the target audience’s demographics, interests, and pain points to create relevant and engaging content.
  3. Create Engaging Content: Create high-quality content that is valuable, relevant, and unique to attract and retain customers.
  4. Distribute Content Effectively: Share content

Great Examples of Cannabis Content Marketing

There are several impressive examples of cannabis content marketing that have successfully promoted brands and products in the cannabis industry. Here are a few notable ones:

  1. Leafly – The platform has a robust content marketing strategy that includes educational articles, strain reviews, videos, podcasts, and more. Leafly’s content not only helps cannabis consumers make informed decisions but also promotes brands and products available in the market.
  2. Weedmaps – Weedmaps’ content marketing strategy includes blog posts, videos, podcasts, and more, that not only educate cannabis consumers but also promote products and brands available on its platform.
  3. High Times – High Times has been covering cannabis culture since the 1970s – they know content. The magazine’s content marketing strategy includes informative articles, strain reviews, interviews with industry experts, and more that not only inform and educate cannabis consumers but also promote products and cannabis brands in the industry.
  4. Charlotte’s Web – Charlotte’s Web is one of the OG’s. To some extent, its brand strength owes to a strong content marketing strategy that includes educational articles, blog posts, videos, and more, that educate consumers about the benefits of CBD and how it can improve their health and wellness. The brand’s content marketing strategy has been instrumental in its success in the CBD market.
  5. Dosist –  The California cannabis company’s content marketing strategy includes informative articles, social media posts, and videos that educate consumers about the benefits of dose-controlled cannabis products and promote its brand and products.

These are just a few examples of the many successful content marketing strategies in the cannabis industry. Each of these examples demonstrates the importance of creating informative and engaging content that not only educates consumers but also promotes brands and products in the market. With the right content marketing strategy, cannabis companies can establish themselves as industry leaders, build trust with their audience, and ultimately drive sales and revenue.

Should your cannabis company double down on a marketing or PR campaign during 420? It’s popular for marketing firms and PR agencies to develop elaborate campaigns during this famous cannabis holiday. But is it worth it?

Maybe.

Who Are Your Cannabis Customers?

It depends on what kind of cannabis business you have and who your customers are. Today’s cannabis buyers aren’t ALL celebrating 420. Lots of people have to go to work, take care of kids, or have other responsibilities that still happen on that day – but they might view 420 promotions to stock up on their favorites, either before or after the day itself, but they might not be particularly engaged with a 420 PR campaign.

For example, if you’re a cannabis dispensary, your core customer is probably expecting discounts. But they’re also getting discounts from every other dispensary, and probably a few brands. Would you get more bang for your buck with a “prepare for 420” campaign, or maybe a “replenish your stash” campaign AFTER 420?

In 2021, the Eaze Cannabis Report identified several days that were bigger sales days than 420 – and a lot of those holidays are all but ignored by many cannabis brands, while journalists are still looking for holiday gift guide inclusions.

If you’re a 420 B2B company, you probably know better than to run any kind of promotion to your B2B cannabis customers – it’s a time of year that is particularly stressed for cannabis brands with consumer customers.

Can You Create a Splash?

What about CPG cannabis brands? A lot of cannabis brands will use 420 as an opportunity to create a word of mouth or cannabis PR campaign. But is that the time for your brand? If your idea shows an excellent understanding of your community or is truly newsworthy, then it very well may be a great time to grab that coveted coverage, but it probably comes at a diluted share of voice against your competitors.

Does Your Budget Compete?

Is a 420 PR campaign even in your budget? If you don’t have a budget that competes with your aspirational competitor, then you might very well be better off developing an omnichannel or a PR campaign at a different time of year, that gives you a great share of the attention. Think about what Amazon did with Prime Day, and consider ways you could own a day when no one else is looking.  It’s one way you can make your PR budget go further.

Or you could look at 420 to open the conversation with a whole new audience through a guerilla marketing or word-of-mouth PR stunt that creates buzz.

Activism and impact are a core part of the 420 culture. 420 might be the start of a year-long purpose-driven initiative for one of the many social and cultural causes important to your community.

There’s no right or wrong answer to whether of not a 420 PR campaign is right for your brand. It’s more a matter of whether 420 fits in with your strategy.

 

 

Is your cannabis brand prepared for a product recall? No one likes to talk about it, but it’s probably not a question of IF, but when. Anyone who has been around consumer products for any period can tell you: product recalls are a fact of life. But for cannabis brands, product recalls are intense because of the regulatory environment and the cost of operating as a cannabis brand. We recently handled crisis communications during a cannabis brand recall. It honored us to be chosen, but it’s never fun to see the immeasurable stress a recall puts on a brand.

Because the cannabis industry is new and highly regulated, and in some locations, a medicinal-only product, cannabis recalls ARE news. A cannabis recall will get local and potentially national media coverage. So, how should cannabis companies prepare for the inevitable recall? In short, these 3 steps will help you tremendously: learn, lean, communicate.

 

Learn the Product Recall Process From Your State Cannabis Regulatory Body

Because the cannabis industry is new, so are the regulatory bodies that oversee them. Keep in mind your cannabis regulation division may not even have staff members who have started a recall. Get ahead of it.

Ask your regulatory body what their process is for recall. Who will be your contact during a call? What will they need and expect from you? How and when will they inform you? What steps will they take to inform the public? What triggers a recall? Who will be audited in a recall (the brand, the testing facility, the retailer)?

Knowing the answers to these questions will help you prepare internally. Plus, having an open and engaging relationship with the regulatory body will ease communications during the recall itself.

Lean into Industry Relationships

Ask your retail partners what their internal product recall processes are. The more you know about how they handle and store products, how they prepare their budtenders for product recalls, the better off you’ll be. Find out if you can collaborate with them on budtender communication and customer notification. Be transparent with your retailers about your process too. You should do the same for any other 3rd party in the supply chain: labs and distributors as well. If your product includes any 3rd party ingredients, then communicate with them too. Tell them who they can contact about questions if they’re doing internal planning.

Create a Crisis Communication Plan

Based on how a cannabis recall happens, preparing your internal steps is critical because you can either take the lead or be pummeled. At the very least, define the first 3 external communication steps your brand will take the moment it knows of a potential or actual recall. You should have a single spokesperson identified, while your supporting cast should know their roles and how you will handle the situation internally.

Create plans for at least two scenarios: one for if your processes and/or procedures are at fault, and one plan for if your processes and procedures are not in question.

At the minimum, you should have a statement to your retailers drafted already, as well as a social media post, an email to customers, and a statement for your website. Your spokesperson should undergo crisis communication training, in front of a camera. You can also have a shortlist of local and industry media outlets you will proactively reach out to during the recall to provide a media statement. Be prepared to be nimble during your crisis process and consider what you might do if there is very little coverage vs. a lot of coverage. Review this plan annually, and make sure everyone knows their role during a cannabis product recall.

 

No one likes to talk about cannabis product recalls. It sends a shiver down everyone’s back. But preparing for a recall helps take the sting out it. Contact us, we’re experts in cannabis PR firm if you need help creating a plan for a cannabis product recall.

Download our special report: Preparing for a Cannabis Recall