Tag Archive for: media coverage

Should You Buy Guaranteed Media Coverage?

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Do you find yourself asking “What will I get for my money if I hire a PR agency?” You might even see offers for guaranteed media coverage. But should PR agencies guarantee media coverage? The reasons the answer is “no” might surprise you. Any PR agency that promises earned media coverage is putting their journalist contacts at risk for journalistic ethics violations. Guaranteed PR coverage is not only unethical, it can even be illegal. “Guaranteed” PR coverage rarely lives as long as earned media coverage. Finally, it doesn’t have the authority and trust that comes with credible earned media.

[3 minute read]

Pay-to-Play Earned Media is Unethical

Sadly, we’ve seen it all, including journalists fired for violating professional journalist ethics. Violations might include not disclosing a monetary relationship or other conflict or interest. Paying a journalist under the table to write about a company or a product is the signal of an inexperienced, desperate, or unethical PR agency. These agencies don’t garner favor by journalists who value their jobs, and getting a journalist fired isn’t the way to reinforce media relationships. And when you hire a PR agency that does this, you’re attaching your brand’s reputation to unethical and even illegal behavior. No matter how cheap guaranteed PR coverage is, the cost to your reputation will far outweigh any benefits.

There is such a thing as legitimate sponsored coverage. And while sponsored coverage LOOKS like an article, it’s actually an advertisement. Secured through a media outlet’s advertising team, never directly with a journalist, sponsored coverage is a legitimate form of advertising. The FCC always requires sponsored coverage to identify itself as paid. Even Google wants to know what links are sponsored, and not tagging them correctly is an SEO risk authoritative and important media outlets won’t risk. Press releases are a great example of paid or sponsored coverage. Paid placements have a role in a campaign, and any good PR agency can make recommendations about how to use these tools in your campaign.

Guaranteed Coverage Isn’t Usually Authoritative

Fast-growing brands and hyper-growth companies need PR primarily for exposure and trust that typically comes from earned media.

Today’s readers and content consumers are incredibly savvy. After thousands of hours of advertising exposure, most consumers can sniff out the difference between advertising articles and journalistic pieces. Like all advertisements, ethically secured readers’ and viewers’ trust earned coverage because journalists maintain independence.

We’ve seen self-proclaimed PR experts use their positions as media contributors to promote their clients; these same people are banned from esteemed outlets like Entrepreneur and Forbes.  Most times, the brands paying for this coverage did not know that what the “PR expert” was doing was unethical or illegal. No one wins in this situation, certainly not the brand that thought they paid a PR firm to secure high-value coverage. This is especially painful because once discovered by the media outlet, that content is often removed from their website and, therefore the internet; this rarely happens with earned media coverage which lasts as long as the website is up.

Sponsored or Paid Coverage Doesn’t Last as Long

While earned media takes strategy, expertise, and, yes, time, ethical sponsored or paid coverage doesn’t last as long as earned coverage. Sponsored and paid coverage, while it has its place, is like any other advertisement: it typically runs for a limited amount of time, and then it disappears. One of the underappreciated perks of earned media is its longevity.

There’s nothing wrong with sponsored or paid coverage. We’ve seen some really remarkable pieces of sponsored coverage that went beyond the advertisement and well into providing true value for readers. The Washington Post, the New York Times, all do spectacular special projects like this. The starting cost is usually in the $50,000+ range. Regular ad rates for a premium location like the (printed) back page hover around $30,000 per ad, volume discounts usually apply to annual contracts. But hey, you’re getting ad placement in one of the world’s most credible news outlets at least once for that price.

 

The Case for Sponsored or Paid Coverage

Many emerging industries or pre-IPO companies want exposure and they want social proof. The weird thing about exposure is the more you get, the more exposure you’ll get. This is where sponsored coverage comes into play – and it’s essential to understand its role. What you DO with sponsored coverage and how you create the content for sponsored coverage makes all the difference. Working with a modern PR agency can help you distinguish yourself in sponsored or branded coverage and also help you make the most of it. There’s a place for this kind of media in the ecosystem today; it’s important to use it wisely.

 

Today’s modern PR firms are savvy in today’s media landscape, including traditional, paid, and digital mediums. We take our professional PR ethics very seriously, including guaranteed media coverage. Hire a PR firm you can trust and trust your PR firm.

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Publicity vs PR – Which is Right for You

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What’s the difference between PR vs publicity? At first glance, they look the same. Publicity is a specific tactic to attract media coverage, it might be good or bad coverage. Public relations is a holistic brand-building, loyalty building and trust-building strategy that includes positive media coverage.

Should you choose publicity or PR?

Most brands do not subscribe to the “all media coverage is good media coverage” philosophy and want ONLY positive media coverage, which is why most brands choose PR. PR refers to the deliberate efforts that organizations make to build and maintain positive relationships with the public. Public relations will create a path toward media coverage including key messaging, brand positioning, making the news, jumping in on breaking news, and strategizing positive company announcements. A PR strategy may also include a crisis communication plan which is important for any consumer brand, but especially DTC or CPG brands. PR is an investment in your brand’s reputation. If your business goal is to be the #1 brand against your competitors or to secure investment that launches you into hypergrowth, then you’ll definitely want to choose PR.

Publicity is a narrowly focused goal, any form of media coverage or exposure for an organization or individual. And it might be OK for a brand that just wants to get into gift guides, for example. That would be an example of publicity without the added benefit of public relations. If your key messages are solid, and you don’t need any additional help building the brand’s trust or loyalty, or your long-term reputation isn’t important, then publicity may be an option for you.

Long Term or Short Term Media Coverage?

Publicity is great for a blast of short-term coverage. Something consistent with a calendar event, or a word-of-mouth campaign with a celebrity for a product launch. Publicity is also great if your brand is willing to do “anything” for media coverage. Stunts in Times Square or the Santa Monica pier often get coverage simply because of the location and the unexpected commotion. That’s publicity. Another example of publicity is an April Fools stunt.

If you’re looking for consistent press coverage regardless of whether you have a product launch or an activation, then you definitely want PR. PR will enable your brand to build trust with your audience, while also building loyalty with your existing customers.

Rinse & Repeat or Bespoke?

Publicity tactics are very similar to one another. Your publicity in gift guides, for example, will also share coverage with other products and possibly even competitors. Think of a publicity campaign as a short-term boost to secure coverage, regardless of quality. If you simply need additional exposure for a specific period of time in order to get noticed by potential customers or clients, then publicity may be a cost-effective solution.

In contrast, public relations will develop custom strategies to build and manage your reputation, reach key audiences and achieve your business objectives through strategic messaging and tailored PR campaigns. With the right PR firm on your side, you can effectively reach your target audiences, build positive relationships with key stakeholders, and stand out from the crowd in today’s competitive marketplace.

 

Many people think public relations (PR) and publicity are synonymous, but there is actually a clear distinction between the two terms. If you’re interested in discussing the difference with Avaans, please contact us, we will help you decide based on your business goals and budget, which type of media coverage is best for you.

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Google’s Latest Product Review Update Means for Consumer Products PR

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Google once again updated its Product Review Update for 2022. Google’s Product Review Update and consumer PR are closely tied. Yet, for many CMOs and PR people, this update falls below the radar, but it has big implications for consumer products, consumer tech and household goods PR, SEO, and marketing, so it’s important to pay attention. Last year, we covered Google’s views on product reviews too, so if you read last year’s piece, some of this may sound familiar.

[5 minute read]

The April 2021 Google PRU provided these guidelines for reviews and consumer PR:

  • Express expert knowledge about products where appropriate? 
  • Show what the product is like physically, or how it is used, with unique content beyond what’s provided by the manufacturer?
  • Provide quantitative measurements about how a product measures up in various categories of performance?
  • Explain what sets a product apart from its competitors?
  • Cover comparable products to consider, or explain which products might be best for certain uses or circumstances?
  • Discuss the benefits and drawbacks of a particular product, based on research into it?
  • Describe how a product has evolved from previous models or releases to provide improvements, address issues, or otherwise help users in making a purchase decision?
  • Identify key decision-making factors for the product’s category and how the product performs in those areas? For example, a car review might determine that fuel economy, safety, and handling are key decision-making factors and rate performance in those areas.
  • Describe key choices in how a product has been designed and their effect on the users beyond what the manufacturer says?

 

What Will Google’s Product Review Changes Mean for 2022?

No doubt, Google’s PRU and consumer PR play in the same sandbox. Savvy editors will look at their product coverage with fresh eyes because this can be a huge impact to large publications with lots of reviews content. Today’s editors are more than content strategists, they’re expected to incorporate SEO considerations into their coverage as well. In the April 2021 Google Product Review Update (PRU), Google announced it would reward in-depth review articles that showed extensive knowledge of the product and context on its usefulness.

This year, it also strongly suggested that it will favor coverage that includes the writer’s own experience with the product – this could be a photos, videos, or other evidence to reinforce the product review expertise and authenticity. Google ALSO wants reviews to provide multiple sales links so the consumer can purchase at the merchant of their choice. This is reasonably good news for DTC products since they will now have a higher likelihood that they will include their URL alongside other purchasing options.

 

Earned Media: Help Journalists and Influencers Be Product Experts

The more you can do to make a journalist or influencer an expert, the better your earned media will be and the happier editors will be to include your products. For CPG companies or consumer tech companies, this means product samples should include in-depth tips that highlight product features and use cases so the reviewer can get to work quickly by experiencing the product. It’s tempting to just throw a product into a shipment the same way you do with consumers – but keep in mind, your customers have already researched your product. Developing B-roll for the product is key also, this allows your reviewer to create high-quality product video quickly. Your customers probably already KNOW the features and comparisons, but a journalist or influencer may not. We’re recommending that companies with a PR sample program get really smart about their PR sample kits. Media kits should also include several links, including major sites with affiliate programs, like Amazon. Take advantage of Google’s Product Review Update for your consumer PR.

 

Paid Coverage: Don’t Lean Too Heavily on Thin Affiliate Content

In April 2021, Google warned that thinly reviewed affiliate links would have even less authority than before – site reviews have proven. Yes, links matter, but if the entire site’s SEO depends on low-quality links, then their content and the site will not receive the much-coveted Google authority. For CPG or consumer tech or household goods brands, this is really important, because historically, your SEO and PR team would work together for affiliate links and product placement. But affiliate links will continue to be relevant for media outlets looking to diversify their revenue streams, so if you haven’t already, make sure you’re providing journalists with an affiliate link too.

Owned Media & Paid Media: Comparison Charts for the Win

It might seem counter-intuitive, but the more you can provide content as to how your product compares, the more likely your product is to be included. This is especially important for consumer product companies who are up against major household names. And if your product is well-suited to a particular niche, this is the time to exploit that. Remember, providing the context saves huge time for the journalists and makes it much easier for them to create multiple product reviews for your product.

On your website, consider these tips for your product pages too. You can’t be too helpful for Google.

Paid Media: Incorporate Branded Content Accordingly

For both your earned and owned media, keep these updates in mind to ensure your content stays fresh in the eyes of Google. Whether that’s a press release or a blog post or sponsored content, do yourself a favor and incorporate both 2021 PRU updates. And think ahead. What Google is trying to do is ensure search results match intent (informational vs. buying, for example), match the searcher’s desires. Take the high road on content – make it useful, contextual, and keep your buyer’s customer journey in mind. If your content is for those on the early side of the buying decision, then make sure your content answers common questions for early-stage buyers, if your content is for those who are ready to buy, be sure to incorporate those keywords as well. If you think ahead and remember your customer’s intent matters a lot to Google, your content can pay dividends for years to come. Regardless of who is creating the content, be sure you include keywords and the overall strategy of the document to the writer. A decade ago, SEO content could be reasonably low-quality content, so long as it was jammed with keywords. Since then, Google has been signaling its desire for high-quality content, and it’s been doubling down on that every year – product pages and product reviews are no exception. Now isn’t the time to take a shortcut.

 

2022 will be a big year for a lot of consumer products as the supply chain (hopefully) loosens up, so stay attuned to Google and make sure your SEO and PR are coordinating intentions and content. Contact us today to incorporate these important digital considerations into your PR.

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