Tag Archive for: PR for hyper-growth

Most founders I talk to have already been pitched by a large agency before they reach me. Some have worked with one. The conversation usually starts the same way: “How many articles will we get per month?”

I understand why that gets asked. If you spent 12 months with a PR firm and the only thing you could count were clips, that becomes your measuring stick. It’s not a bad question. It’s just the wrong one for a growth-stage company. And it tells me something important: the previous agency never connected their work to what actually mattered to the business.

This page is for founders and CMOs who’ve been pitched by both types and need to make a call. Not for someone still researching what PR is.

Large agencies are excellent — for the right client

IBM should work with a large agency. So should Coca-Cola.

Enterprise brands at that scale have large, experienced in-house PR teams. The agency’s job is execution at volume: coordinating across practices, geographies, and channels. In-house leadership handles strategy. The agency provides manpower. That model works when the client has the internal expertise to direct it, a planning horizon of 12 to 24 months, and a need for global coordination. Coca-Cola is already planning campaigns for the next Olympics. That’s the environment large agencies are built for.

At a growth-stage company, almost none of those conditions apply.

What actually happens when you’re a growth-stage company at a large agency: the senior people who closed your deal move to the next pitch. Your day-to-day account runs junior. You planned carefully in the proposal phase, then adapted never, because large agencies aren’t structured to move fast. When your board shifts direction or your category gets disrupted, you’re several approval layers away from a response.

None of that is a criticism. It’s a structural reality. Their model isn’t built for your stage.

How Avaans Media Works Differently

The Moment What Most Big Agencies Do What Avaans Media Does
You sign on as a new client Start pitching based on a brief and assumptions Map authority position, narrative gaps, and audience behavior first — then build the strategy
Your board shifts direction mid-engagement Stick to the plan; change requests go through an approval process Adapt the strategy directly with the senior team already on your account
You’re venture-backed with investors watching Run press and investor narratives as separate workstreams Build one narrative architecture that works across consumer, investor, and trade audiences simultaneously
You’re approaching a capital event or exit Ramp up activity in the months before Build the editorial record months or years earlier, so it’s already working when due diligence starts
A journalist, investor, or acquirer searches for you Hope the coverage is findable Monitor narrative presence across Google AI Overviews, ChatGPT, and Perplexity — and close the gaps
You need senior judgment on a fast-moving situation Escalate up through account layers Talk directly to the senior person who built your strategy and owns the account

If this sounds like the model your company needs right now, start with an assessment.

What growth-stage companies actually need from a PR partner

When I start with a new client, the first thing I ask is what their goals are. Those goals are usually attract another round, acquisition, or pre-IPO positioning. Sometimes both, depending on the board. Everything else follows from that answer.

Growth-stage companies need an agency whose expertise lets them see the whole picture, not just the next pitch cycle. That means watching what’s happening in adjacent media landscapes and surfacing what it means for your brand before it becomes obvious. It means monitoring your site through a PR and content lens and flagging emerging trends early. It means being a genuine collaborator with your internal team, not a vendor executing tasks your team already defined.

At Avaans Media, our team is 100% executive level. That’s not a credential, it’s a structural requirement for this kind of work. Your internal PR team is lean. You need an agency that adds to your team’s experience, not one you have to educate. When we’re working with a regulated consumer client, we’re moving simultaneously across commercial, brand, and regulatory conversations. That’s only possible when the agency has the seniority to operate at that level.

Why boutique fits the venture-backed and pre-IPO stage specifically

At this stage, your narrative has to work in three directions at once. It has to build consumer trust, signal credibility to investors, and hold up in due diligence. Most agencies optimize for press. Boutiques that specialize in growth-stage work build all three simultaneously.

For a consumer consumer tech brand preparing for an investment conversation, we built a strategy that worked across consumer and B2B press at the same time. The result was over 1 billion impressions and $2 million in earned media value, and the investment was secured. For a wellness CPG client building toward a pre-IPO moment, the coverage and positioning we built contributed to a 300% stock increase and over 10 billion impressions over 3 years.

In both cases, the work wasn’t about placements. It was about building a narrative asset that was still working when the high-stakes moment arrived.

When to consider a boutique PR firm

Choosing the right time to engage a boutique PR firm matters. These are the moments where the boutique model has the clearest advantage.

You’re venture-backed or building toward an IPO

If you have investor relationships to manage alongside your market narrative, you need a PR partner who understands that both audiences are reading the same coverage. A boutique PR firm that specializes in venture-backed and pre-IPO companies builds investor-facing and press visibility as one integrated strategy, not two separate workstreams.

You’re launching a new product

A product launch requires focused attention and a clear story told to exactly the right audience. Boutique PR firms bring the senior-level judgment to position your product strategically, not just broadly, making sure it reaches the people who will actually act on it.

You’re planning a merger or acquisition

Brand reputation matters at every stage, but never more than when attracting private equity, venture funding, or a strategic buyer. A well-built PR program creates a narrative asset that holds up in due diligence and makes the business more attractive to the right acquirers.

Your market is highly specialized or regulated

A generalist PR approach doesn’t work for regulated categories. You need a firm that understands what you can and can’t say, which media relationships actually matter in your category, and how to build credibility in a skeptical media environment. For consumer brands in regulated industries, getting PR wrong isn’t just ineffective, it’s a liability.

You’re in a period of rapid growth

During hypergrowth, the risk isn’t invisibility. It’s inconsistency. A boutique firm with senior-level oversight ensures your narrative stays coherent as your company scales, your messaging holds across multiple audiences, and your communications don’t outrun what your business can actually deliver.

You need to manage a crisis

Crisis management requires fast decisions and senior judgment, not a junior team escalating up a chain. Boutique firms are built to respond quickly with tailored strategies, protecting your reputation without the bureaucratic delay that can turn a manageable situation into a bigger one.

You’re building or revamping your brand

Whether you’re entering a new market or repositioning an existing brand, the story has to be precise and consistent. A boutique firm brings the creative and strategic depth to build a narrative that resonates across media, investors, and customers simultaneously, not just in one channel.

You want PR that improves your entire growth budget

Strategic PR coverage has measurable downstream effects on the rest of your marketing spend. When high-authority outlets cover your brand, your organic search rankings improve and your CAC on paid channels drops because you’re converting warmer traffic. For consumer brands running DTC or e-commerce operations, this multiplier effect on conversion rates is one of the least understood and most valuable things PR does. A boutique firm that works closely with your growth team can help you see and measure that connection.

Questions to ask any PR agency in a pitch

These will tell you more about an agency than any proposal they send you.

How do you measure your own success, and does that connect to my business goals? An agency that answers this with impression totals is running a model built for their reporting, not yours. Ask specifically how they connect PR activity to your acquisition or capital goals.

Who will actually work on my account, and what’s their seniority? Get names. Ask what happens if your primary contact leaves. Know who you call when there’s a problem and whether that person has the authority to solve it.

What happens if our strategy shifts or there’s a major market disruption? Growth-stage companies don’t have year-long planning horizons. If the agency’s answer involves a process that takes weeks to reach a decision, you have your answer.

What trends are you seeing in our category right now that could affect our PR results? This tells you whether they’re a vendor or a collaborator. An agency actively watching your media landscape will have something specific to say. One that isn’t will give you a generality.

How important is AI search to our goals, and how are you shifting your PR strategies to address it? Any agency that fumbles this question in 2026 is running a 2019 playbook. AI-generated responses are where a significant portion of research now happens, for consumers and investors both. If your agency doesn’t have a specific answer for how they’re building AI visibility into your PR strategy, your investment is already working at a disadvantage.

How to know which model fits your stage

Boutique vs. big agency isn’t a permanent answer. It’s a stage answer. And if you’re earlier in researching what boutique even means, that’s worth understanding first.

If you’re a growth-stage company with a lean internal team, goals tied to acquisition or capital, and a need to move fast when things change, boutique is almost certainly the right fit. Not because large agencies are bad, but because their model isn’t built for your moment.

If you’re venture-backed, pre-IPO, or approaching any kind of exit or fundraise, you need a PR partner who treats your narrative as a business asset. And you need to know the same senior person who built your strategy is still running your account six months from now.

If you’re deciding between boutique and big agency and want an honest read on which model fits your stage, that’s exactly what the assessment is for, the assessment isn’t a pitch. It’s an honest conversation about where you are, where you’re going, and whether the boutique model, specifically Avaans Media, is the right fit for your stage. If it isn’t, I’ll tell you that too.

Start your assessment.

 

The Invisible Asset, written by Avaans Media founder Tara Coomans, is the PR ROI framework that builds brand equity, drives valuation, attracts capital, and wins high-stakes moments. It’s built for CMOs defending budgets, CEOs preparing for a capital event, and operators in regulated categories. Get the book →

 

Key Takeaways

  • Strategic PR for Trust and Visibility: Healthtech brands like Hims/Hers and Kiira Health have successfully used strategic PR to enhance consumer trust and visibility. By sharing purpose-driven initiatives and personal stories, these brands have effectively connected with their audiences and positioned themselves favorably in the market.
  • Leveraging Content and Media: Utilizing platforms like Medium to share stories and announcements has proven beneficial for engaging early adopters and maintaining visibility. Consistent messaging through various media channels helps build brand credibility and awareness, as demonstrated by the successful communication strategies of healthtech startups.
  • Proactive Narrative Control: Brands such as Folx Health have taken control of their narratives by addressing healthcare inequities and advocating for their communities. By using data-driven storytelling and establishing a clear founding story, these companies have strengthened their brand identity and appeal, showcasing the importance of a culturally relevant PR strategy.

Ever since the pandemic, there has been a new emphasis on the emerging industry of telehealth, many of which are on the pre-IPO track. And while telehealth VC investment is expected to stay flat in 2023, the industry received an exciting $29.1 billion in funding in 2021, mostly for consumer tech services and apps, but B2B is also on solid footing. Regardless of funding levels, how has healthtech PR helped hypergrowth brands thrive through the disruptive business environment?

Hims/Hers HealthTech and Consumer Goods Maximizes Growth with PR

  • $233 million raised
  • First day of trading: Jan. 21, 2021
  • SPAC proceeds: $280 million
  • SPAC valuation: $1.6 billion, according to Forbes

Hims/Hers operates two websites offering medical services specific to men (Hims) and women (Hers). To catch the attention of VCs and to eventually go public in 2021,  healthtech PR helped hypergrowth tech brand Hims/Hers maximize their most opportune moments. With a total funding amount of $233 million and a successful SPAC IPO, Hims/Hers PR was strategic and purpose-driven, which helped it create consumer trust and make them a media darling at the right time.

Authentic Purpose-Driven PR for HealthTech

In 2021, Hims/Hers followed AirBnB in offering services to displaced Afghan refugees in the wake of the U.S. military’s sudden departure from Afghanistan. Not only did this create trust for their customers, many of whom expect brands to be socially impactful, but they also leveraged tech-based media such as TechCrunch to report the news and capture investors’ imaginations. It may have caught the attention of Walgreens, who missed the chance to contribute when their competitor, Walmart beat them to the punch because three months later, Walgreens started carrying the Hims & Hers personal care products in-store and online.

Targeting Early Adopters with Content

Although it went dark in 2021, Hims/Hers used Medium to own their story, create interest in the early-adopter crowd, and help them navigate the choppy consumer waters during the pandemic. Hims/Hers used Medium to make announcements, and they also hosted Q&As with medical professionals over topics that showed their consumers they understood them and their most personal medical problems.

Healthtech Kiira Health Leverages Healthcare PR at Opportune Moments

  • $4 million raised
  • Named one of the most promising startups in 2021 by VCs in Business Insider

Kiira is a healthtech startup that provides an online health clinic to college-aged women with an inclusive and culture-centered approach. The platform provided 24/7 365 access to trusted health experts, including primary care providers, ObGyn, nurse practitioners, and mental health experts. When the pandemic hit, many college-aged women found themselves without access to healthcare. This an especially acute issue because without “adequate resources and guidance, students are at risk for high rates of STDs on campus, unintended pregnancies, adolescent maternal deaths, and other adverse events.” according to CEO and cofounder Crystal Evuleocha, so she teamed up Dr. Candice Fraser, MD FACOG to solve the issue for millions of young women.

Using the Media to Reach Your Target Community

Both co-founders are open about their own experiences with a lack of access to care or questions about how to access care and the dangerous consequences. By leveraging personal stories that speak directly to the organization’s community, the co-founders have shown their audiences that they truly understand them, as they did in Forbes and Essence in 2021.

Moreover, when the founders speak to their community, they stay on message. They share the same information that inspired them to start Kiira Health and they underscore the most pressing issues for young women.

Using Press Releases For Corporate History

Should you issue a press release, or shouldn’t you? One time it’s crystal clear that you should, when there is a big corporate moment that will build your brand credibility with press and/or consumers, as Kiira Health did when it announced its first flagship location in Los Angeles. While press releases aren’t usually the source of media coverage by themselves, it likely didn’t hurt when Crunchbase included them in a story about health and wellness startups. This kind of press release acts a flagpole in the sand for future credibility building for both VC and media.

Folx Health Using PR to Elevate Understanding

  • $59 million raised
  • #28 on Fast Company’s list of World’s Most Innovative Companies 2023

Taking Control of their Founding Story

Folx Health is a healthtech platform that provides healthcare services tailored to the LGBTQIA+ community, starting at $59/month. In May 2020, Folx founder A.G. Breitenstein took to Medium to tell how Folx came to be. Although this Medium post is their only Medium post, it shows a particular media savvy. In December that year Folx’s $4.4 million funding led to coverage on Mashable, Built in Boston, and Crunchbase. The Medium post is so important because it is an early flag in the sand about the founding story of the then little-known startup Folx, which is important when a big media announcement hits and suddenly there is a lot of press and a lot of opportunities for the founding story to be misunderstood or misrepresented.

PR to Take a Stand

On the heels of its $30 million raise in October 2022, Folx appears to take control of its narrative again. This time, it does so as a fierce source of information about healthcare’s inadequacy for the queer community. Time after time, Folx uses an intelligent combination of data and storytelling to articulate Folx’s purpose and need to a broader audience. And this time, Folx CEO is the spokesperson for thier entire community: The American healthcare system, “at best, wasn’t built for us. And actually, more often than not, it’s openly discriminatory,” says Liana Douillet-Guzmán, of the LGBTQ community. Folx isn’t simply leveraging purpose-driven PR, they are CULTURALLY purpose-driven, making their PR story all the more attractive.

All of these hypergrowth healthtech brands provide examples of PR in healthcare brands, but these examples can also be useful for all startups in any phase of growth. Taking ownership of PR in the earliest stages can pay remarkable dividends in the early development and later hypergrowth stages. During times of volatility, PR can be the shining beacon into the future and light the path for future growth, even with past coverage.

Key Takeaways

  • Empower Employees as Advocates: Leaders can significantly enhance their marketing efforts by fostering a culture that empowers employees to become passionate advocates for the company, which can amplify brand messaging and drive business goals.
  • Holistic Marketing Approach: Startups and hyper-growth companies should adopt a comprehensive strategy that integrates both internal and external marketing efforts, recognizing that employee engagement directly impacts overall brand perception and success.
  • Create a Thriving Company Culture: By cultivating an inspiring and fulfilling workplace culture, CEOs can unlock employee loyalty and advocacy, transforming team members into effective promoters of the brand, which is particularly valuable in a disruptive market.

Ways for Startups  & Hypergrowth Companies to Inspire Radical Employee Loyalty

This presentation will take you less than 5 minutes to get through but will make you re-think your startup marketing efforts permanently.

In today’s world where disruption is everywhere, it’s never been more important for hyper-growth companies and their executives to think holistically about their marketing and PR – inside and outside.

Leaders at even the fastest growing companies can create empowered, full-filled employee advocates that supercharges every single business goal. 

How can CEOs of today’s fastest growing companies create thriving cultures where employees are your best advocates?

 

Download the presentation here:

Employee Advocacy for the Startup for Hypergrowth CEO

 

Blogarama - Blog Directory