Tag Archive for: PR success

Should Your PR Agency Be Your Social Media Agency?

[5 minute read]

One of the most powerful and precious assets every company has is its brand. With consumers being more aware of and concerned with the messages brands put out than ever before, a company’s social media channels are crucial tools for them to express their values, reach out to customers and other stakeholders, and maintain their image.  

2018 study from Accenture showed 63 percent of consumers preferred to support brands that they viewed as sharing their values and beliefs, and social media is a way to engage directly with your customer base. 

However, with more and more of the population paying attention to companies’ actions and what they say, your social media channels require more attention and maintenance. It may be time to call in some outside help to manage your business’ social media feeds. 

When you’re taking your brand very seriously then it becomes very obvious why social media strategy, content, and community management is a job for seasoned communications professional whose job it is to stay on top of platforms, trends, and potential landmines in social media.

Learn more about what the social media experts at Avaans PR agency can do for your brand and your business. Contact us today to learn about how we’ll grow your social media community.  

 

When Should Your PR Agency Also Be Your Social Media Agency?

 

Working with a PR agency for social media allows you to have your earned media and owned media work together seamlessly. After all, if there are two places you want brand consistency it’s in media messaging and customer messaging.  When you work with an experienced, dedicated PR team that understands social media, they won’t just learn your brand inside and out, they’ll be an extension of it. They’ll work closely with your team to make sure their social media content is an authentic reflection of your voice and your brand.   

In addition, they’ll be able to leverage robust social media analytics tools that will help you learn more about your customers, target market segments with relevant messaging, and effectively extend your brand. 

Here is an overview of the ways a skilled PR agency can benefit your social media presence.  

Crisis Management for Social Media

 

Your social media feeds need to be monitored at all times. If you have good news to share, you can post it within minutes if you have a dedicated team ready to put that content out. If there’s bad news or you get a bad reaction to a post, you need someone ready to respond at all hours of the day with a well-planned and strategic answer.  

When you rely on an internal team to handle your social media, someone from your team has to be doing that job 24/7, but you can save yourself a lot of time and hassle by having someone else take over your social media content. Having around-the-clock support also makes it easy to respond to minor technical issues, such as a landing page that isn’t quite working or a busted link in a Twitter or Facebook post. 

Expert-level advice and solutions
 

Running your social media accounts internally means putting together a team with the skills and resources to handle that job. Translating social media savvy into tangible results for your company is a skill, and it’s not something just anyone can do. This is especially true if your business doesn’t work in marketing or a related field. In the time it takes to find, hire, and train an internal social media team, you could hire an outside team of experts to do a much more effective job. 

Stretch your marketing budget further 

 

Marketing and advertising are essential components for any growing business, and you want to make sure you’re getting the most value for what you’re spending. If you’re relying on your own team to manage your social media, you may not be using your platforms and resources as effectively as you could be.  

 

An outside company that specializes in social media management is more likely to be on top of the latest trends and tools. They’re also more incentivized to help you grow, as they’ll need to deliver positive results if you’re going to keep using their services. 

Outside perspective 

 

Never squander an opportunity to get an outsider’s perspective on your business. While they may not know the whole history of your company, they’ll be quick to learn it, and an outsider will be better able to see both your strengths and your weaknesses. They can then help you promote those strengths in a way your customers and others in your audience will find compelling. 

Top-tier tools 

 

While there are many free tools or individual subscriptions available to track your social media performance, these tools are somewhat limited and can become cost-prohibitive once you start using several of them every month. PR agencies have access to much more robust systems, and you get access to everything they have when you hire them to run your social media. 

Let your team focus on essential tasks 

 

Creating an in-house social media team when your company isn’t in the social media space means you’re taking time and effort away from doing what you do best. Save your attention and energy for other matters while letting an experienced social media team handle that aspect of your business for you. 

Proven Results 

 

At Avaans Media, we want to help purpose-driven brands find success using our proven tools and methods. Our founding and culture is digitally forward, which means we’ve been a leading source of social media by brands around the country since 2008. By harnessing our strengths, your organization can expand its reach and find new, exciting ways to interact with your audience. 

 

We’ve already applied our skills to social media campaigns for a number of brands and organizations. In one case, we partnered with a group aiming to improve early-education outcomes for young children in poor families where English is not the primary language. By relying on content with heavy visuals and a peer-to-peer tone, we were able to generate more than 401,000 impressions among our target audience over six months, with an engagement rate of 52 percent.  

Our efforts also helped spur the state legislature to pass more funding for early education programs, especially among younger children in economically challenged families. 

More Articles of Interest:
6 Times When Your Company is Ready for a PR Agency
Should You Hire Inhouse or Agency for Your Marketing & PR?


Contact Us Today
 

Our team is ready to jump into whatever challenge you have for us. We’re a virtually enabled organization with team members in Los Angeles, New York, Denver, Phoenix, San Diego, Honolulu, and Washington, D.C. You can get in touch by visiting our contact page or stopping by one of our seven offices. 

Why Social Media and Your PR Must Work Together

[5 minute read]

Many brands use PR and social media, but so many miss the opportunity to align these teams. Companies use social media to create relationships with their consumers, promote their products, and gain exposure to their key demographic. If that sounds a lot like what a PR specialist would do, you’re not wrong.

 

However, while a social media expert speaks directly to consumers, a PR strategist will cultivate a company’s positive reputation through various means, such a distributing press releases, arranging speaking engagements, and influencing traditional media to cover your story.

 

Although social media and public relations are each unique types of marketing, you can combine the two to generate interest in your brand, create trust, and engage your audience.

 

The media experts at Avaans PR explore the many returns you can enjoy by aligning your social media and PR strategies. Learn more by contacting us today.

 

Aligning Social Media With Public Relations

 

We are living in an age of technology. It’s everywhere. Marketing is no longer only about direct mail, signs, and flyers. Digital marketing has become more mainstream, and it seems like the options are unlimited. Not only can you choose individual strategies, but you can also combine various social media platforms and different types of marketing to get your message across and reach a much larger audience than you would with some of the “old school” methods of marketing.

 

Integrating your public relations efforts and social media marketing is an excellent example of how advertising has changed over the years. At one point, companies used PR to promote individual people, such as business partners, investors, or shareholders, within specific industries.

 

However, with the rise of social media and its undeniable influence, people, brands, companies, and others use these marketing platforms for public relations purposes. Both are useful in building trust between a business and its consumers, so it makes sense that the two should come together to achieve a company’s marketing goals.

 

The Influence of Social Media On Public Relations

 

Social media has had a significant impact on the world of PR. The most notable are:

 

  • Although communication is the cornerstone of both social media and PR, social media allows businesses to engage with their customers in real-time. This can allow for a more impactful PR strategy. When you’re publishing content using emails, news releases, and other platforms associated with PR, you have an opportunity to post a related update on social media, which will help your message live longer on the internet and spread faster than ever before.
  • Business stakeholders may find PR to be more “friendly” thanks to social media. Relationship marketing is a new marketing area helping companies seem approachable and warm despite the seriousness of their services or type of business they have.
  • With the help of social media, public relations can reach a larger audience than usual. Previously, PR would target specific people, such as investors or journalists. However, you can use social media to expand your target audience to anyone who can grow your business and help it become more successful.

 

The Differences Between PR and Social Media

 

Even though your company could benefit from using PR and social media together, you should understand the major differences between the two. They include:

 

  • Audiences might react differently to social media than PR. Whereas social media audiences are typically interactive and engaging, public relations audiences might take a more passive approach when interacting with content. This is because many see PR as one-sided, while social media platforms are two-sided. When you put out content for social media, your goal is to engage the public to maintain active communication. Conversely, PR content reaches the audience – through traditional media, for example – and may receive little to no engagement.
  • The way you communicate is also different between PR and social media. Companies use social media to begin conversations with their customers and increase sales. It’s crucial to use a consistent tone while engaging with the audience, so they don’t lose trust in the brand. On the other hand, PR may target their messaging more specifically to influence brand expansion and media coverage.
  • The impact social media has on your business, sales, and other marketing activities is easy to measure. You can analyze the data to determine what areas need improvement and what strategies are working. However, it’s sometimes more challenging to determine the return on investment with the PR strategies you’re using.

 

How to Use Social Media & PR Strategy

 

You can use particular social media platforms to improve your public relations plan and meet your company’s specific needs.

 

  • Instagram – Many companies use this platform to engage with their audience and bring awareness to issues and causes. Instagram is also perfect for promoting your business and keeping people engaged during an event you’re participating in or hosting.
  • Facebook – This is an excellent choice for brands or companies that regularly communicate with their audience. You can use various tools to assist with your PR activities, such as mentions, groups, and call-to-action buttons.
  • LinkedIn – LinkedIn is another excellent platform for connecting with other people. You can circulate information relevant to your business, gain the attention of influencers to help promote your products or services, and gain an insight into what other companies are doing within your industry.
  • Twitter – Social media marketing is sometimes about getting your message across using a short and to-the-point post. Twitter restricts users to 140 characters, perfect for providing a quick update to your consumers, launching a new product, or promoting your brand. You can use hashtags to reach your target audience and find comments from others about your company.

 

There’s no doubt that PR and social media together can maximize a company’s online presence. Knowing how and when to use these marketing strategies is crucial. That’s where an experienced PR and social media agency comes in.

 

Contact Avaans PR Today

 

At Avaans PR, we dedicate our time and effort to creating brand trust, building and maintaining reputations, and growing businesses for our clients. Our team knows the most effective marketing strategies that can positively impact your target audience and generate interest in your company and brand. Since 2008, our PR and social media agency has helped clients expand their digital reach, and we’re ready to do the same for you.

 

Reach out to Avaans PR for more information by completing our contact form or scheduling a phone call.

Related articles:
Successful Influencer Campaigns in 5 Steps

The 3 Most Surprising PR Insights from the Eaze Cannabis Report

[3 minute reading time]
For cannabis brands, 2020 was an eye-opener. This week Eaze released their year in review for cannabis 2020 that offers PR insights for cannabis brands. As a delivery service, Eaze can pick up on some fascinating stats from a year that was (hopefully) like none other. Unsurprisingly to those in the industry, high anxiety levels fueled cannabis consumption to new heights in 2020; order volume was up by 15% on the Eaze platform even though dispensaries are considered essential businesses in many states, including California, which is 2X the combined size of the four states (AZ, JN, MT, MD) that legalized in 2020. The question is always “will this be the same or better in 2021?” While stats from years past are always fascinating, especially if they are an anomaly, when we looked at it, we see important PR insights from the Eaze Cannabis Report.

 

#1 Vapes Held Their Own Across All Ages

Even after the 2019 vape crisis, cannabis users continued to choose vapes consistently. While edibles were the #1 category of 2020, for GenZ they remained first choice. Apparently, GenZ isn’t concerned in the slightest about the vapes and continues to trust that cannabis brands will continue to earn their trust. Vapes were second only to edibles for Millenials and GenX. These two generations are very familiar with vapes, so there’s no surprise there and plenty of vape brands squarely target these demographics.

Boomers also chose vapes, they came third behind edibles and flower. Perhaps because of the covid-lung concerns, Boomer vape purchases declined in 2020, but vapes still outperformed topicals and prerolls for Boomers, which is fascinating given their appeal to the age group. The fact that Boomers choose flower second only to edibles isn’t much of a surprise considering the nostalgia that flower holds for that generation. If you’re a flower company, that’s definitely something to tap into in your cannabis public relations, branding, and advertising. PR Insights from the Eaze Cannabis Report offer cannabis brands important opportunities for 2021 too.

 

#2 Purpose Driven Cannabis Brands See Big Gains

Within cannabis, the number #1 purpose-driven theme is social equity, which has been important since legalization started. 2020 heightened social equity awareness for all consumers and cannabis buyers especially responded. According to Eaze, 9.5% of all customers bought social equity brands. What’s surprising in the cannabis stats for cannabis brands is customers over 30 were more likely purchase from social equity brands than younger customers. Men, in particular, were more likely to buy from social equity brands than women. These two statistics are surprising because they aren’t consistent with typical purpose-driven brand buyers   which typically skew female and younger.

 

#3 420 NOT the Biggest Cannabis Holiday in 2020

Green Wednesday, the Wednesday before Thanksgiving topped the purchase charts in 2020, up from second place in 2019. What’s also interesting is the other big seller nights: last night of Hanukkah, New Year’s Eve and Christmas Eve. None of these last 4 “cannabis holidays even broke into the top 5 in 2019, so their appearance provides overlooked cannabis public relations and advertising opportunities in 2021. Be on the lookout for other lifestyle holidays your customers might pair with cannabis because 2021 will continue to be disruptive in terms of large-scale events and large gatherings which typically dominated big sales days outside of 420 in previous years. The 2020 cannabis brand insights report by Eaze lists some outstanding examples of big sales days driven by current events or lifestyle.

Overall, like others, we expect 2021 to be a very good year for cannabis sales, but since consumer habits are changing, it will be ever more important for cannabis brands to watch their own data closely so they can engage and expect their customers’ next move.

The Eaze 2020 State of Cannabis Report

 

This article originally appeared on our sister site Primo PR

5 PR Trends CMOs Need to Watch for 2022

[6 minute reading time]
There’s no shortage of uncertainty in marketing and PR planning for 2021. But there are some trends happening that are sure to impact PR and Marketing in 2021. At Avaans PR, CMO’s love us because we know consumer trends impact where our target audience will be, the frame of mind they’ll be in and what journalists will write about.  On a tactical level, trends impact our content creation, journalist relationships, and campaign recommendations we’re making now and in the next year. We’re ready for 2021 to require agility, but we’ve found that even agility requires forward-looking and yes, some planning. These are 5 of the marketing and PR trends for 2021 we’re watching on behalf of our consumer-forward brands.

PR Trend #1: Techlash Continues

From a PR trend perspective, this has a tremendous impact. Now is the time to reimagine how you’ll use social and digital media in 2022, from both a marketing and PR perspective.

The sting of social media won’t soon to be forgotten by consumers, regardless of political affiliation. During 2020, in particular, during the pandemic, social media took on outsized importance, but also affected consumers in new ways, and not all of them positive.

Yes, consumers continue to spend time and even buy on social media, but they are spending more and more time in micro-groups of their own on platforms like Slack or Messenger, or in like-minded platforms. This means brands will have to be extremely smart about their placements and presence in 2021. The separation also requires brands to be exceptionally clear about who their customers really are.

Further, the coveted 25-55 college-educated, earning $100,000 or more per year are using social media for customer service. This coveted group will not support companies who don’t support customer care. If 2020 was the year of pandemic-related customer acquisition for your brand, 2021 will most definitely need to be about keeping them happy and engaged. Part of that will most definitely be a branding effort to existing customers, ensuring your values align with theirs (more on purpose-driven initiatives below).

But it’s not just customer service affecting social media in 2021.  e-Marketer reported:

We have increased our forecast on mobile messaging and now believe time spent by US adults will grow by 4 minutes in 2020, to 24 minutes per day, not only due to the pandemic but also data showing strong engagement on messaging services like Facebook Messenger, WhatsApp, and Apple iMessage.

 

PR Trend #2: Work With Media in New Ways

Whether it’s TV, programmatic, or print, all media outlets are bracing for reduced advertising revenue in 2021. This will have very real implications for public relations initiatives.

First, according to Edelman, trust in media actually increased in 2020. This means you should absolutely be leveraging the trust of other outlets, particularly in lieu of the distrust around social media. However, you should do so with earned media and branded content.

Expect to see more “branded content,” in 2021. Well done branded content can be very effective in both PR and branding, so consider these options carefully. Branded content is better received than traditional ads, in fact, Second Street Lab reported in June that branded content through premium publishers sees a 50% brand lift.

Further, outlets will need to keep eyeballs on their content, to help drive ad revenue, brands with media relations campaigns should be looking at ways to support outlets who support them. At Avaans PR we are actively doing this for our clients already and seeing great brand lift and also enhanced journalist relations.

 

PR Trend #3: Purpose-Driven Buyers

Trusted brands saw huge increases during the pandemic, up to 50% growth, according to McKinsey. This is due to an unprecedented shift in brand loyalty during the pandemic.

Even pre-pandemic, affinity for brands who take a stand and align with consumer’s values were seeing real ROI on purpose-driven initiatives. As Americans slog through the pandemic, they are consistently re-evaluating priorities, this is especially true for Millenials and GenZ.

PR trends for 2021, include self-love and body positivity will be a purpose for many buyers, especially those who emerge from isolation hibernation with a few extra pounds. GenZ is feeling stressed. While some are still below the age of 18, they remember the great recession. Right now, self-care and home comfort are top of their list. Pre-pandemic, GenZ was actually returning to malls, but the pandemic has left this generation feeling a bit powerless and reconsidering purchasing behavior, at least for now. But 51% of GenZ’ers say they will return to in-store shopping. But when GenZ returns to stores, according to Retail Dive, they’ll do so with the expectation of safety and a frictionless environment that mirrors the ease of online shopping.   GenZ is also moving towards “thoughtful consumption,” especially those brands with responsible sourcing, environmentally friendly policies or support social issues. Local businesses and minority-owned businesses are also on their radar in a whole new way.

As for Millenials, the eldest of whom are in their 40’s already, are leading the way, followed by the often forgotten GenX, to continue online shopping across almost all verticals from essentials to alcohol, according to McKinsey.

Plus, record low-interest rates have created a whole host of new home buyers. In September 2020, 60% of U.S. homebuyers were Millenials, they’re likely to spend an increasing amount of time at home, items that allow them to spend more quality time with friends and family will be attractive, so delivery and home-based products will take a new focus for that generation.

PR Trend #5: The New Corporation

The media loves cultural changes and the radical changes to corporate America as a result of the COVID pandemic are monumental. From new work structures resulting from work from home to updated DEI hiring practices, diverse executives, and the great resignation, the media is covering companies through a very different lens today.

Technology is a considerable sub-topic here. If your brand is using technology or inventing technology to address these radical changes, there are considerable thought leadership opportunities for you.

From a spokesperson perspective, the media is also being more proactive about gathering a multitude of diverse perspectives on almost any topic. If you’re hiring corporate spokespersons or brand representatives, be clear on your objectives, and your audience. Not all spokespersons are useful in PR, and that doesn’t mean they aren’t perfectly good spokespersons for things like ads or social media, but they might not get a lot of lift in PR.

Trust is no longer a trend – it’s an imperative. From a public relations standpoint, you’ll want to be thinking about how your brand will differentiate itself in the media and marketing activities. With trust and security taking new precedence, brands will need to think about how they will reinforce those messages in a brand-consistent way.  Now is the time to explore partnerships and the potential activations, which will create the memorable moments consumers are craving.

From tourism to retail to direct-to-consumer products, brands will need to be thinking about how they will be relevant at the right moment.

From content to media relations to events, now is the time to plan, but bake in flexibility. For example, secure your video producers now, and create three original scripts, secure the time and the talent now, so you can move faster than everyone else when the moment is right.

PR Trend #5: Cross Collaboration

This is the year where everything needs alignment. If you haven’t already, tear down the silos between PR, Marketing, and Branding. Get those people together now so they can be more effective together in 2022. Think about how each department can align on digital and in-person initiatives. Think about initiatives that are word-of-mouth worthy, there will be plenty of industry and even national coverage for brands that are thoughtful about how they align.

A unified, personal experience will be an expectation in 2021. So ensure your messaging, your purpose, and your plans are operating together, not just in tandem, but together.

Use your owned, earned, and paid media together in new ways and your brand can benefit from the realignment of brand loyalty happening right now.

 

If you’re ready to use these and other marketing & PR trends for 2021 in a more customized way, let’s talk. 

This article has been updated

B-corps are uniquely positioned to be storytellers. But how does PR for B-Corps differ?

Is purpose all it takes to thrive?

 

You started your company to make a difference in the world. You know it, your team knows it, and your loyalty and customers know and believe in your product and your mission. So, how do you expand your reach? How can others find you in an increasingly crowded B-corp marketplace? Does PR play a role in successful B-corps?

This is an issue no matter what industry you’re in; the audience for your product or service may be larger than ever, and there may be more ways to reach them, but there are also more competitors out there looking to connect with that same audience. This is where a focused and strategic public relations campaign can help.

Expanding your awareness beyond traditional marketing campaigns is especially vital for companies who aren’t focused solely on profits and want to make a positive impact on the world. Becoming a certified B-Corporation isn’t easy, as it requires meeting exacting standards regarding accountability, transparency, and social and environmental impact. After going through the rigorous certification process to obtain B-Corporation status, it’s deeply discouraging if you can’t get your message out to those who want to hear it.

Should B-Corps Leverage PR Over Other Channels?

So, what are your options if you’re a B-Corporation looking to expand your reach? You could try the traditional tools: TV advertising, ads on social media, content marketing, direct mail, and so on. But these tools require significant resources that not all companies have, and worse still, there are signs that they are increasingly ineffective. One study showed that 86 percent of people skip or ignore TV advertisements, 44 percent of direct mail is never opened, and 91 percent of email users end up unsubscribing from company email lists they had previously opted into. These tools may work if you have the resources for a large, prolonged campaign, but they’re not feasible for many organizations.

A better approach for B-Corporations is to let other brands tell their story for them through a strategic public relations campaign. This may seem a bit counterintuitive; after all, you’re giving up control of your message when you use PR instead of more direct marketing or advertising tools. But for many people and businesses, getting a story from a brand they trust is more impactful than when companies try to engage them directly.

Is there any research that proves this theory? In fact, there’s quite a bit of it. A study from the Content Marketing Institute showed that 80 percent of business decision makers and 70 percent of customers prefer to get information on a company from articles rather than ads.

Is PR More Effective for B-Corps?

Why is it that so many people seem to prefer reading about a company in an article rather than seeing an ad from the company directly? For one thing, advertisements can be very pushy, and they have a way of inserting themselves when you’re trying to do something else. If a businessperson or customer comes across an engaging article about a company, however, they can choose to read it when and how they want, on their own terms.

The other reason people prefer to read about a company in articles is trust. Savvy decision makers and cynical consumers are often skeptical of the messages they receive through advertisements, social media posts, and other types of marketing with a more direct approach. They know that they’re being marketed to, and they’re suspicious that the message and information they’re receiving may be untrue or misleading.

On the other hand, if they get that same information from an outlet that they already know and trust, they’re more likely to be receptive to the message and believe it. This is particularly true for the Millennial generation; research shows that Millennials are 247 percent more likely to be influenced by blogs and social media sites than are older generations. Similarly, 96 percent of B2B buyers are looking to read more content from industry thought leaders, and 93 percent of B2B buyers begin their buying process with an online search. If you can get articles in well-known, respected publications, you’ll rank highly in online search results — and there’s an eager group of businesses who are waiting to hear from you.

This isn’t to say that PR can’t function in conjunction with other tools to help your business grow. In fact, that’s exactly how PR should work. By getting information about your company into relevant and respected publications, consumers and other businesses can learn more about what you do. From there, you can direct them from the articles to your business’ website, social media pages, and other venues where you can engage them more directly.

 

How To Use B-Corp PR with Other Channels

That’s exactly what we do at Avaans Media. We are experts at harnessing traditional PR tools as well as newer marketing strategies, to help purpose-driven brands find success in the marketplace. No matter what you do or what your goals are, we will help you grow and thrive by crafting a strategy uniquely tailored to your strengths.

Here’s one example of how we can use PR to help your business. Our client was looking to break into the consumer packaged goods industry with a range of hemp-based products. Despite the differences between hemp and marijuana, many consumers were unfamiliar with these kinds of products or had negative views of them. We knew we needed purpose-driven campaigns.

To help our client reach their goals, we took a multi-pronged approach that increased their brand awareness and shaped their public image in a positive direction. We celebrated purpose throughout our campaigns, from health and wellness to global sustainability.  We leveraged our media contacts to generate more than 200 articles about the company over three years, averaging five articles per month. These articles generated more than 10 billion earned media impressions over those three years, with an estimated value of over $5 million dollars. By the time the client was ready for their initial public offering, the company’s share price had risen by more than 300 percent, and much of that increase can be attributed to our campaign.

 

Contact Us To Get Started

Tag Archive for: PR success

Nothing Found

Sorry, no posts matched your criteria