Tag Archive for: when to start public relations

Key Takeaways

  • Strengthening Brand Values for Better Recruitment: A strong PR strategy highlights a company’s values and contributions, making it easier to attract candidates who align with the company culture. This is particularly beneficial for emerging and fast-growing companies that may lack extensive retention programs.
  • Leveraging Employee Advocacy: Encouraging employees to share positive company news can enhance recruitment efforts. When employees feel proud and engaged, they are less likely to leave and more likely to advocate for the company, helping to create a positive reputation that attracts new talent.
  • Proactive Reputation Management: Monitoring and managing a company’s reputation across various platforms is crucial for recruitment. Ensuring that messaging aligns with company values—like diversity and inclusion—helps create a welcoming environment for candidates and improves overall hiring effectiveness.

Ever notice the best people always seem to go to the best companies? Why is that? Reputation matters and PR improves recruiting outcomes. The magical part is this: it doesn’t matter whether you’re recruiting for executives or recent graduates, a strategic PR plan makes attracting the right talent easier and even keeps your best employees.

  1. Strong Brand Values Attract The Right Candidates

    You want candidates to be a good fit for your company’s culture and values. This is one way PR improves recruiting, especially important for companies in emerging industries and hyper-growth companies who may not have the resources for fancy employment retention programs. Your PR should underscore your company’s values and contributions to society, your industry, and yes, your employees. And candidates who care about culture are more valuable employees. Brand values are an inside-out job. But you should celebrate those values with purpose-driven activations with recruitment in mind. Not every activation is worthy of the Wall Street Journal, but if that’s a goal, then make it newsworthy. Otherwise, this is where social media can be an outstanding messenger of your PR initiatives. But make no doubt about it, the best candidates do a Google search and check out your social profiles before they accept your job offer.

  2. Give Employees an Opportunity to Brag

    Everyone wants to work in a place where their co-workers are happy to be there. Here, activate your earned media with your employees. Every time you receive coverage, be sure to tell your employees and let them brag about the company to their friends and community. You can encourage sharing with recruitment bonuses, and other internal spotlights on employees who share your good news far and wide. Employee advocacy is a really effective way that PR can improve recruiting. There’s another benefit to encouraging employees to share content:

  3. Reduce Employee Turnover with PR

    Everyone wants to feel proud of where they work, and the more they talk about how proud they are, the more committed they become to that feeling of loyalty and pride. That’s a Captivation Motivation fact, it’s akin to sunk costs. The more we sink into something, the harder it is to walk away. So PR improves recruiting through increased employee pride, and that pride reduces costly turnover. It’s a lot harder to complain about your job on social media if you’re regularly posting about how much you love your company and job.

  4. Reputation Management Matters

    You definitely want someone monitoring your overall reputation. That includes everything a potential candidate might see from Glass Door to news coverage and even reviews. You also want someone to identify how certain audiences perceive your overall communications and what you can do to improve your communications. For example, if you’re emphasizing diversity, equity, and inclusion in your recruitment, but no one on your website reflects DEI values, it feels very shallow and unwelcoming to those candidates. Do your job descriptions match the education levels and pay ranges you’re hiring for?   If you’re hiring for people with college degrees, those job descriptions should look and feel differently than your job descriptions for roles that don’t require a college degree. Consider blind hiring initiatives that remove age, gender, race, location, and even college degree from the search qualifications.

  5. Appeal To The Ego

    When high-potential or high-level candidates see that news articles and media coverage of company executives, that’s a pretty compelling benefit for ambitious executives. It’s an outstanding way for your company to attract talent, even in the tightest recruitment markets. Plus, your that coverage adds benefits to your company’s brand values as well. Make sure your recruitment pages include executive coverage so potential employees can envision thier own name in the headlines too.

 

Using PR to improve recruiting outcomes is only one of the ways PR supports the most important business strategies, read more about the other 5 ways PR improves business outcomes.

Do we need PR?  What’s the allure? Why do investors whisper about PR? Why do customers raise their eyebrows at PR coverage?  Straight up: PR is a true differentiator; less than 1% of companies ever receive media coverage. And reputation management couldn’t be more important than it is today. While it might be tempting for businesses to focus on sales and marketing only, and it’s technically possible to operate without PR, it’s virtually impossible to become an industry leader or a household name without PR. Emerging industries, which need to establish credibility to investors and consumers, and hyper-growth companies with very ambitious growth plans need PR. These are the 5 reasons why PR is vital to growth.

For emerging industries and hypergrowth brands in particular, PR is a vital partner to business goals that have long-term effects on the success of growing companies.

5 Reasons Why Doing PR is Vital for Emerging Industries and Hyper-Growth Brand Success

We specialize in emerging industries and hyper-growth brands, be they B2B or B2C. From raising awareness with consistent media placement to aligning social media with your most important key messaging, to crisis prevention and management, having a cohesive and active PR presence is the secret ingredient to building brand equity and awareness. We’re so committed to helping you get to the next level; we base our PR pricing on your strategic objectives.

 

  1. Increase Revenue: PR has genuine and exciting implications for revenue growth. More credible than advertising, PR contributes to increased sales conversion and deal flow improvement, as well as decreasing churn and increasing customer lifetime value (CLTV). Working with your top PR firm to develop baselines and KPIs for your business goals not only allows you to see the impact on your bottom line, but also enables your PR firm to develop a strategy that is effective and long-lasting.
  2. Attract Investors: It might be tempting to only use PR after you’ve secured investment, but PR can increase deal flow, give you more brand equity, and improve the quality of investmentFor many emerging industry companies and hyper-growth brands, attracting investment is a key goal for scale. Investors like to see that your product has legs. There is no better endorsement of your product’s potential than media placement.
  3. Competitive Advantages: If you’re in an industry with many competitors, then you absolutely need public relations. PR will help you clarify your messaging and ensure you know where and when you can stand out. Further, in crowded fields, what do consumers do? They Google brands to find reviews and articles. If your brand has this critical 3rd party social proof, it’s a massive edge for your brand.
  4. Recruitment: The best candidates know their value and want to work for companies that are known entities in their industry, no matter whether the job market is tight. Great candidates are rarely interested in growing a business that hasn’t committed resources to growing the business. No one ever became an industry leader by focusing solely on cutting costs. PR shouts from the rooftops: “we’re serious about our future,” and that’s just the message to appeal to the best and brightest talent at all levels.
  5. Attract Acquisition, Investment or an IPO: Sometimes the next stage in a company’s growth is an acquisition or an IPO. For both scenarios, completely integrated PR and marketing efforts are critical. For emerging industry companies and hyper-growth brands, if you’re serious about being acquired or an IPO, AND you want the best price for your company, now is the time to double down on brand equity investment. Pre-IPO planning is your primary differentiator and our guide to Pre-IPO PR is a great place to start. These strategic objectives require an aligned pre-IPO PR strategy that may differ from what you’ve done in the past. But since our company has done this many times, we can help you navigate and implement the strategy flawlessly. Potential investors, like venture capital, like to see you building your brand, this is especially true if they see your company as a potential unicorn…or do they see your company as a potential unicorn because of PR? Either way, securing media coverage, having a crisis communication plan, and a solid thought leadership strategy all invoke investor confidence during all stages of growth.

Why is PR your secret weapon? PR drives strategic ROI. These are only the most critical to business goals; hundreds of smaller PR advantages increase revenue and even save you money. At Avaans Media, we’re exceptionally proud of our A-team, a group of experienced and insightful communication experts who never stop working for our clients. Get started being the most important brand you can be. Contact us today for a discussion about your business goals.

Key Takeaways

  • Distinct Roles: Branding focuses on building loyalty and emotional connections, PR aims to create awareness and trust through influence, while marketing drives leads and conversions. Each discipline plays a unique role in a comprehensive business strategy.
  • When to Use Each Strategy: Branding is essential at launch and throughout a brand’s lifecycle to maintain consistency and emotional resonance. PR is best utilized for awareness and credibility, especially when building relationships with stakeholders. Marketing is most effective once a brand has established trust and is ready to generate leads.
  • Integration of Tactics: While branding, PR, and marketing have different objectives, they complement each other. Effective strategies often involve a mix of all three, depending on a brand’s maturity and specific goals, with each contributing to overall business success.

At Avaans,  we offer those services to our clients, but sometimes we find our clients think they need one thing when what they actually need is another. So what’s the difference and when should you use each as a strategy.

In truth, your business probably needs ongoing campaigns for each of those, but breaking it down helps prioritize when choosing an agency, it helps to know which of the three disciplines (branding, PR, and, marketing) you should select the agency for. Many agencies offer services in all three categories, like Avaans, but most lead with one of the primary disciplines. So how do you decide when choosing a PR, Marketing or Branding Agency?

What’s the difference between marketing, branding and PR?

Branding: Building Loyalty and Affinity

When to do use it: At brand launch, product launch and throughout the brand’s existence to ensure consistency.

Many people think creating a logo is the extent of branding, but nothing could be further from the truth. brand is your company’s personality.

Branding drives the emotional response your audience has to your message and brand. Branding means having a solid understanding of your audience, their emotional triggers. Branding will touch every single thing you do in marketing and PR too. Think about your social media voice – is it sassy or supportive? That’s a branding decision.

B2B firms often think they can skip the branding step, but it’s even more important for B2B brands to invest in clear, concise, industry consistent branding.

A strong brand has a clear voice and gives their customers & clients something they can self-identify with. When your brand fits into their self-story of how they seem themselves you’ll increase affinity and loyalty. The strongest brands have simple identities that rarely change. Think: Coca-Cola (happiness), Apple (innovation) Lady Gaga (acceptance). The strongest brands also always consider their brand when making big decisions (is this consistent with our brand and our customer’s expectations of us?)

All of the below-mentioned tools will support a brand initiative, the biggest key to a branding initiative is to be sure your company has complete clarity on the audience, key messages, and the desired emotional connection. Branding initiatives may include a call to action, but most prominently elicit an emotional reaction or response.

  • Website: with an emphasis design and layout that matches desired emotional response
  • Content: whether 3rd party or branded, designed and selected to enhance brand’s status in the customer’s mind
  • Advertising: with an emphasis on “WHY” the brand is relevant rather than the “how or where”
  • Events: designed with imprint a memorable experience, or attach a brand to a memorable experience, in the customer’s mind, as opposed to a “lead retrieval” strategy

PR: Influence & Social Proof


When to use it: to create awareness, educate consumers, develop trust with stakeholders.
PR is the art of influence and raising awareness. It’s the ultimate in social proof.

In this bucket, we find tactics like:

  • Events: brand-hosted events for customers, community or likely customers
  • Word of Mouth: campaigns that get people talking about your product, brand and key message
  • Media Relations: relationship building with journalists, writers, and bloggers with an emphasis on collaboration
  • Social Media: with an emphasis on key messaging and influencing the market

In PR you may not get editorial control, so don’t count on a strong call to action, although you may get a link or product recommendation, it will rarely come with a heavy sales action. The best PR is earned PR which means it didn’t come with a quid-pro-quo and that’s part of what gives PR enhanced credibility over marketing.

It’s not as if these tactics aren’t supportive of one another (of COURSE you can get leads from PR tactics), but your brand’s maturity, customers, and community will determine your overall mix among other things.

Marketing: Driving Leads

When to use it: after your brand is established and you’ve earned some brand trust.

Acquiring leads is job number 1 for marketing. Depending on your product marketing may also be the science/artform of conversion also.

In this bucket, we find top-of-the-funnel tactics including:

DIGITAL 

  • Website: Landing pages with a strong call to action
  • Content: blogging, lead magnets designed to support the customer’s buying cycle
  • Content: Webinars
  • Social Media: with a link-building and custom content emphasis
  • Email marketing: shopping cart abandonment, new product announcements, customer campaigns and promotions
  • Digital Ads: social ads and banner ads with a strong call to action for potential customers
  • Remarketing: including shopping cart abandonment and past and current customers

IN PERSON

  • Tradeshows/Festivals
  • Seminars

When to use marketing tactics:
Use marketing when your sales people are trained and ready to follow up with leads. Training your sales people to understand the lead source and where the customer is in the decision-making funnel will help increase conversion. Notice one of the key differences between marketing and branding content is the use of a strong call to action.

Have more questions about how and when to use these tactics? Get in touch with us.

Key Takeaways

  • Market Potential for Small Brands: Smaller consumer brands can thrive in a competitive landscape, as evidenced by Nielsen’s finding that non-top 100 manufacturers contribute significantly to FMCG growth. This highlights the importance of branding and loyalty strategies to capture market share.
  • Importance of PR for Brand Awareness: Effective PR campaigns can drive consumer awareness and validate new brands, especially during initial launches. Independent brands often use PR to create buzz and build trust, with successful media placements serving as crucial indicators of credibility.
  • Building Consumer Loyalty: For established but lesser-known brands, PR can enhance customer loyalty by reinforcing positive perceptions and validating purchase decisions. Engaging storytelling and social proof through press coverage are essential for appealing to mainstream consumers who may be hesitant to try new products.

If you’re a smaller consumer brand, it might feel impossible to compete with the big guys. But according to Nielsen, in the United States “manufacturers outside of the top 100 have contributed to 52% of their region’s annual fast moving consumer goods (FMCG) growth,” that’s an incredibly promising trend for any consumer product, from skincare to cannabis. But the challenges to increasing market share aren’t imagined. In some categories, especially consumables, over 50% of consumers have no brand preference. This underscores the importance of small, independent CPG brands to invest in branding with awareness and loyalty strategies. Neilsen IQ has done some fantastic research for small, independent DTC and CPG brands.

Nielsen Chart for Consumer Product Brand Loyalty

 

 

 

 

 

69% of consumers are actively looking for new and trendy CPG products. Tapping into current trends is a key way to appeal to this audience.  Whether the brand is launching, or already launched, there are always PR opportunities to increase sales by driving awareness and loyalty. The key takeaway on all the most recent Neilsen data: premiumization is absolutely key for small, independent CPG brands. 

Driving Awareness for Small Consumer Brands

When Snapple tea was a small independent brand, it relied on PR, including crazy stunts with two ambitions in mind: acquisition and sales. When they were acquired by Quaker Oats, the PR stunts stopped and sales decreased. In fact, PR is often responsible for trends that drive consumers. Before CBD, a wellness ingredient that almost everyone now knows was allowed to advertise, it relied on firms like Avaans Media to create PR campaigns that educated consumers and created awareness for their brands. PR is almost single-handedly responsible for launching CBD into the public’s general knowledge. Other wellness products have benefited from PR, including melatonin.

Independent brands often turn to PR because while PR is an investment, it’s still more affordable than many other branding initiatives such as advertising, especially when you include videography costs. Facebook is famous for launching thousands of new DTC brands, but of late, many independent CPG brands are finding Facebook’s advertising to be less effective. Ambitious consumer product brands are turning to PR in ever greater numbers to reach consumers, and stay in front of buyers. A PR campaign can reach hundreds of billions of annual impressions. Is it any wonder that everyone from new consumer products to old standbys is moving dollars to PR?

New CPG brands can use PR to validate the brand. An upfront burst of PR is a powerful trust indicator. Many consumer brand startups showcase PR wins on their website and in advertising as a way to increase consumer trust. Independent boutique products use PR to nail their launch because they need to appeal directly and immediately to their consumer. As Nielsen notes in small brand, “There is little room for error in small launches. Nailing your activation requires planning and strategic execution. Whatever your differentiation—hitting your target, justifying your premium or communicating a new usage occasion—it must land, and land well,”

Don’t forget the B2B public relations angle too. For startup consumer product brands, this can be even more critical as awareness for retail buyers is an important phase of growth.

 

Driving Loyalty for Independent CPG Brands

If your consumer brand isn’t exactly new, but also isn’t a household name, then using PR to increase loyalty and awareness is effective. 25% of consumers are mainstream followers who sometimes try new products, but don’t seek them. This is a critical audience to penetrate. If you’re broadening your audience to this important but slightly elusive group, you want to make sure your customer product reviews are solid, and that your early PR had at least 1-2 tier 1 press hits so you can use the ever-so-important social proof to lure this audience in.  Good PR also allows existing customers to have their choice validated and is a great opportunity for them to sing your praises to their friends.

But that’s not the only way PR helps early and mid-stage CPG brands. PR helps your customers see you understand who they really are. Bob’s Red Mill used PR to improve its already stellar reputation through purpose-driven storytelling. Not only does PR help new consumers find your product, but it also reinforces the good choice your current customers have made. A good PR firm will help you identify ways to differentiate and to secure brand-improving earned media.

Key Takeaways

  • Understanding and Industry Knowledge: It’s crucial for a PR firm to have a deep understanding of your product and industry to effectively communicate and navigate relevant regulations and trends. Assess their familiarity with your sector and their engagement in industry events.
  • Clear Metrics for Success: Establish well-defined key performance indicators (KPIs) to measure the effectiveness of the PR firm. This includes metrics like media placements, website traffic, and brand mentions, ensuring alignment with your overall communication strategy.
  • Transparent Fee Structure and Personal Chemistry: Ensure the fee structure is fair and clearly defined, including what services are covered under the retainer. Additionally, assess the personal chemistry between your team and the PR firm, as strong collaboration fosters better results.

What Should You Really Be Look For In A PR Firm?

Whenever I talk to someone hiring a PR firm, I really have empathy. We know, hiring a PR firm can be daunting. With increasing frequency, we’re hearing stories from clients who have experienced “bad PR.” We hate to hear that, because we know it’s important for our entire professional to provide exceptional services. More importantly, we know it’s important to you when making a PR investment. What should you ask before hiring a modern PR firm?

We truly believe many of these stories are because of client and agency being a mismatch rather than a “bad PR firm.” Taking a deeper look at PR before hiring a PR firm can save you money, and time. We can attribute much of this to the vast distinctions between how PR agencies operate and handle their clients. The intention of this piece is to provide you with questions we would be asking OUR PR firm before we hired them, and why those questions are important. Also, consider these “6 great questions you can ask us before hiring Avvans PR”

6 Questions to Ask Before Hiring Your Next PR Firm

Do You Understand Our Product?

Ask yourself how important a baseline understanding of your product or industry is to your communications. We’ve heard story after story of people unhappy with their PR firm because their PR firm doesn’t understand an emerging industry’s regulations or technology. Understanding the industry isn’t just important from a regulatory and technical perspective, it’s also the ability to monitor relevant news, understand what’s relevant (and what isn’t) and move quickly. Now, that’s not to say that a beauty PR can’t handle B2B PR for the industry, but expect to educate your firm.

What tradeshows and conferences has your team attended?
Does your PR firm understand what makes your product distinct within your industry?
What publications are writing about your vertical?

Before Hiring a PR Firm, Establish Clearly Defined Ways of Measuring Success for PR

Most companies today want consistent placement, strategic oversight, and outstanding communication. But what else? In a mature, less regulated industry, a PR firm typically works with multiple other firms from branding to experiential to an ad agency.

PR is THE leading brand trust and awareness tool.

In addition to earned media, companies should be looking at additional metrics for PR, such as SEO value. Website traffic, brand mentions, brand name reach, and even share of voice are all KPIs that are relevant, depending on the overall strategy. Your PR firm should be ready and able to provide those kinds of metrics to you every month. Changes in public perception or decreased sales cycle are also metrics with which PR can support. If you’re measuring your PR firm against KPIs like this, work with your PR firm to set a baseline and a reasonable timeframe.

To really maximize your PR, look to incorporate your content, whether it’s through your PR agency’s content services, or your own, be sure to align the key messages and the topics.

Is the Fee Structure Fair & Does It Make Sense?

Most PR firms work on a retainer, so make sure you have an understanding of what’s included in your retainer?

Does the firm charge for wire releases?
Is branded content included, and if so, does that extend to graphic design?
Is there a markup on expenses incurred by the PR agency and if so, what is it?
Are off-site activations included?
How are hours tracked?

There’s no single way to manage a retainer, so asking questions like this upfront will give you a deeper understanding. Be fearless about asking these questions, after all, you’re the client. You should expect a rationale that isn’t arbitrary. While you may view this as a negotiation opportunity, be wary of cutting the budget to the point where your brand isn’t on the radar daily. You want your PR firm engaged with your brand on a daily basis – make sure you’re getting that because the alternative often provides unsatisfactory results. A great PR firm will be transparent about their billing methods.  Financial terms form the foundation of your relationship with your PR firm. Get that right and find a balance that works for you and your PR firm.

Look for Good Personal Chemistry in Your PR Firm

While this one is tough to put on a spreadsheet, asking some tough questions will often reveal the quality of the chemistry. As an engaged client, you should be working with your cannabis PR experts regularly and you REALLY want that process to be enjoyable. Make sure your company culture meshes well with your cannabis PR firm’s value system.  Teams who like one another, work better together. If you’re not gelling with someone in the first call, chances are, that’s not going to change.

Compatability breeds productivity and results.

Before Hiring Your Next PR Firm, Consider: Location, Location, Location

Before you start narrowing down your PR firms, decide how important location is to you. We think having account presence in major journalism markets, like Los Angeles and New York is a priority, but if you’re the person who needs to meet face-to-face once a week, acknowledge that and find a firm close to your base of operations and hire a PR firm that’s near by.

Flexibility AND Systems

Pay close attention to the systems your PR firm uses and also take notice of their flexibility.

For starters, there should also be a clearly defined exit clause in the contract.

Who owns content?
How will the PR firm handle future press inquires when/if the engagement ends?
What is the cancelation agreement?

Your PR should have systems and processes in place, but those systems and processes should also be nimble enough to manage the PR world. For example, getting a press release right is exceptionally important, but it shouldn’t take your PR firm a week to write it. You should be able to review the first draft within hours on an emergency or breaking news circumstance. On the other hand, there should be a consistent drum beat and strategy behind media relations.  Which bring us to:

A Strategic Approach That Makes Sense

Before hiring, your  PR firm should be able to articulate an approach and strategy that makes sense to you. While credible PR firms won’t reveal details about clients, they should be able to articulate some case studies of  PR strategies and why they worked. For example, provide an experience that required a decision to respond to industry news. When, where, and how you respond to breaking industry news is determined by your brand strategy, BUT your PR should be able to articulate a strategy and when/why it worked. Your PR firm should have some strategic storylines and outlines in mind for your brand, which proves they’ve done a little research. Even if they aren’t perfectly on-brand, at least you’re starting with a strategy that is better than starting from zero. Avaans takes a slightly different approach by providing strategic research and competitive analysis before you even work with us.

Key Takeaways

  • Set Clear and Measurable Goals: Define PR goals that align with overall business objectives, ensuring they are measurable, attainable, and relevant. Establishing a baseline for measurement allows for tracking progress and adjusting strategies effectively, fostering collaboration between PR and marketing teams.
  • Identify Target Audiences: Clearly define your target audiences for each PR effort. Understanding who you want to reach—whether it’s investors, consumers, or partners—helps in crafting focused PR strategies and determining the most effective media outlets for coverage.
  • Budget for PR Activities: Allocate a budget that encompasses various PR initiatives, including events, sponsorships, and media relations. Proper budgeting ensures that resources are effectively utilized to achieve your PR goals and enhances the likelihood of securing media coverage and building brand reputation.

Plan for public relations success with these critical 3 tips

A little advance planning can make all the difference between public relations success and public relations frustration.  Public relations is increasingly important for companies and there’s nothing like a new year to give your brand and company a fresh image. PR firms are here to be your partners in success. As you pull levers for world domination next year, lean on your  PR firm so that together you’re on the same page about how you mutually define success, this is especially important for emerging industries and fast-growing brands. Here are 3 tips for working with a PR firm or formulating your in-house PR plan.

1.Determine Your Measurable PR Goals for Public Relations Success

PR success comes when there’s absolute clarity about goals. Your PR goals should match your business goals; make sure your PR firm knows how you’re REALLY defining success. Don’t hide your perspective from your PR firm and expect that the results you want will magically appear.  Make sure your  PR goals align and support your activations, product launches, and partnerships.

PR and marketing goals and KPIs should be:

  • Measurable
  • Attainable
  • Relevant

The two most important considerations when defining your goals is ensuring that they are measurable and ambitious enough to be significant but attainable with your budgets and efforts.

Measuring your PR and marketing efforts should include a baseline so you can track improvement. If you don’t have a baseline, you may need to evaluate how you will measure success and it may require something like an industry average or an industry survey. At Avaans, we include a number of KPIs during our monthly reviews, these KPIs are tracked the same way every month, so over time, we can really pinpoint what works and what doesn’t for each brand. We’re completely transparent with our clients about how we came to those KPIs and why they’re essential for us to track internally for cannabis PR success.

Attainability is an important KPI. If you’re shooting for the stars, make sure all your assets are in place to support that goal. Assets also include time and brainpower.

There should be KPIs for marketing and KPIs for PR that have crossover. For example, new website visitors, inbound links to your website, both of those metrics will be impacted by both PR and marketing initiatives.  Sometimes we hear people say that they don’t want to give PR and Marketing joint KPIs because they feel it reduces responsibility, but when your KPIs are aligned with your overall business goals that encourages your PR firm and marketing agency to work together to accomplish the company’s mission-ultimately it’s not about pitting one set of KPIs against one another, it’s about achieving success and measuring respective impact.

2. Define Your Target Audiences

As a PR firm that works with highly ambitious brands, we often hear goals like “We want to be featured in XYZ publication.”

When a single piece of press helps secure millions of dollars in funding, throwing all your efforts at securing that press is worth almost any PR and activation fees. That’s a great goal, so consider who your ultimate audience really is for any publication so you can set yourself up for public relations success. Many times, public relations success is defined by a share of voice within a specific audience.

Your audiences may be in the B2B space; they may be consumers, they may be investors, or partners. Be clear on who you’re trying to reach with each KPI and objectives-share your objectives with your PR firm, so they’re clear on where you REALLY want to be.

Sometimes earning national press, even when you’re only in a few markets, is strategic as the audience is potential investors or industry partners who like knowing that the brands they’re partnering with have enough clout to secure national coverage.  Alternatively, you may want to show that your brand is well received by multiple consumer types, in which case you may wish to have press in particular interest verticals.

3. Plan for Public Relations Success and Budget Your Activities

Public relations is an incredibly broad level to pull. Within your budget, you should be allocating events, sponsorships, social media, media relations, and asset/owned media development.

Chances are, in order to reach your pr and cannabis marketing goals, you’ll need to execute on some initiatives.

And, you’ll need a corresponding budget for these activities. A good marketing and public relations firm can help you allocate your budget to match your objectives.

At the very least they can tell you how to best allocate an over-all budget or at least inform you of best practices and first steps. A great example of this is events – events can be held for all sorts of objectives, from customer appreciation to media awareness. While both of those objectives MIGHT turn into earned media, it’s important you consider what it will take to earn press coverage on an event, before you spend the money on an event. Sponsorships are another area where the activation is an important marketing objective, but PR may be able to help you define some ways to use your sponsorship in a way that improves your industry image or earns you media coverage.

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