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PR for tech companies is a specialty in many subspecialties, from FinTech to GreenTech to PR for AI companies and more. What makes tech PR distinct is its ability to translate complex technology into clear, compelling narratives for a wide range of audiences: venture capitalists, tech media, B2B buyers, analysts, and even non-technical stakeholders. This becomes even more essential when a company is truly disruptive and requires context the market doesn’t yet have.

So what makes B2B tech PR unique compared to other forms of PR? And why are there so many agencies specializing in B2B tech? It comes down to one core truth: the right tech PR firm quickly understands your place in the media ecosystem and knows how to build stories around it. You don’t need someone to teach you your own tech—but you do need a firm that can make your technology easy to understand for every audience.

Below is what to know when hiring the best B2B tech PR partner for your company.

 

Pricing and Budgeting for B2B Tech PR

If you’re researching PR firms, the process can feel overwhelming. One of the first questions companies ask is:
How much should we spend on a B2B tech PR budget?

The answer depends on your goals and your stage:

A helpful rule of thumb:

The higher the stakes, the higher the budget should be.

Of course, the budget is what the budget is, so hire the best of the best at whatever your budget is. If your budget is small, consider a freelancer. If your budget is national, avoid stretching for a global agency. Being a priority client, rather than a small fish in a giant tank, always works in your favor.

The B2B Tech PR Strategy

Defining the strategy will be one of the most critical aspects of hiring an agency. Be careful not to get swept up in promises of your name in headlines on the Wall Street Journal front page. Above all, understand how a tech PR firm approaches tech PR strategy:

A good tech PR strategy begins with identifying your assets, not just differentiators. Assets are story elements journalists actually care about, such as:

  • A compelling founder story
  • Strong data or proprietary insights
  • Innovation with real-world impact
  • Customer outcomes or industry proof points

A well-spoken media-trained CEO is an asset, but having a technologist CEO may not be a PR asset, but it may be a product asset. Cool technology MAY be an asset, or it may not be an asset; a good tech PR firm will help you identify your assets. Your PR agency also be should be able to help you identify key messages for various stakeholders and understand how to discuss and frame each key message for each audience as part of your tech PR strategy.

Measuring PR Success and ROI

How should you measure PR? Well, there are two divergent thoughts on this. First, measure it strictly through what your PR firm can directly control. That could be as simple as the number of articles, the total reach, or outputs like ghostwritten contributions. These are very simplistic tactical measurements, and your PR will almost certainly measure them because it’s the easiest for them to estimate based on their internal tools. You can and should track those, but the problem with those is they don’t speak very specifically to a tech company’s goals, do they?

To get the most out of your PR ROI, take the time to dig into your goals with your tech PR firm and give them access to your internal resources, which will help them think more strategically. For example, your digital PR firm will need access to your Google Analytics; you shouldn’t cringe at this if you’re asking for goals like web traffic and lead quality, but PR for tech firms is more than inbound links, ultimately, the goal is something like venture funding, private equity PR, or an IPO, and it’s important to measure those milestones as well.

Whether digital PR to increase web traffic or CEO authority building for venture capital, the WHY behind the KPIs is as important as the KPIs themselves. PR measurements for tech companies should align with the tech company’s stage of growth, budget, and short and long-term goals. For example, the goal for a fresh-faced startup might be to get an A-series, in which case the key metrics will be very much around awareness (including reach, web traffic, and sales closing time), which differs from a pre-IPO startup with a series D under its belt who might need PR to help them recruit premier talent, or premier clients where the KPIs might be more about quality than quantity and less about reach and more about niche.

PR for B2B Tech Purpose

When you’re a fast-growing tech company, it’s sometimes hard to slow down and take a value assessment. But if you’re growing, you should.

A solid B2B tech PR agency should also be able to help you navigate the world of communication ethics and pitfalls like transparency or misinformation that can create a media crisis; a crisis is a horrible introduction to the world. And when you’re new, and no one knows you or has any reason to stand up for you, a crisis can end a good idea before it ever sees the light of day.

Conversely, tech companies with a heart can stand out with the right purpose-driven initiatives. Select purpose programs for aligning with your company today and how they will land with stakeholders. I hate saying this because I wish we could all do everything out of the goodness of our hearts, but in business, if you want to get the benefits of a purpose-driven initiative, you really need to think through all the angles.

 

If you’re considering your next B2B PR steps, we’d be happy to talk with you and discuss your questions.

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