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Have you ever wondered who are the leaders in AI that are shaping the future of the emerging technology of artificial intelligence? Today’s world is rapidly revolutionizing how we live and work due to the integration of AI into our daily lives. But who are those visionary leaders that are driving this technology forward?

The AI landscape is populated with great brains with expertise in various fields, whether deep learning, neural networks, or computer vision. So let us see the top 10 leaders in AI who stand at the forefront of innovation and pave the way towards an advanced future, and there will be much written about AI leaders in the press.

1.      Geoffrey Hinton

Geoffrey Hinton is a very well-known computer scientist from the UK. He is a trailblazer in the field of Artificial Intelligence and performed groundbreaking research that has significantly impacted technology, particularly in neural networks, which brought significant advancements in AI.

Hinton is a co-founder of the Vector Institute for Artificial Intelligence. He is also a professor at the University of Toronto. Hinton also holds the title of Distinguished Emeritus Professor. He was also Google’s vice president and engineering fellow until May 2023.

Machine learning, memory perception, and symbol processing utilize Hinton’s work for neural networks. His work gave glimpses of brain-like structures that are truly precise and intelligent. They can now learn themselves without the need for human teaching or intervention.

Hinton has received numerous awards throughout his career for his contribution to AI technology. Hinton’s work on deep learning and neural networks has paved the way for top AI solutions and revolutionary AI applications. Being one of the top AI leaders, Hinton continues to put effort into developing AI technologies.

2.      Andrew Ng

Andrew Ng is the co-founder and Head of Google Brain, where he contributed to deep learning algorithms and various applications. He is one of the prominent leaders in AI. He is the CEO of Landing AI, which mainly works at helping people with limited datasets move AI projects.

Andrew is also the co-founder of Coursera, an online learning platform with a wide scale of courses on almost every topic. “Machine Learning” is his popular online course that has contributed significantly to society by making AI and machine learning fundamentals easier for beginners.

His contribution to the world of AI is of significant importance, which is why he is a leading voice and influencer in the field of AI. Ng is also a former chief scientist at Baidu. He has also led the development of the Massive Open Online Courses (MOOC) platform at Stanford University and is an Adjunct Professor at Stanford.

Dr. Ng’s top interests were deep learning, computer vision, machine learning, and machine perception. He has frequently won awards for the best paper at academic conferences. These papers also contributed to his popularity, making him an influential data scientist.

3.      Demis Hassabis

Demis Hassabis is a British-born neuroscientist, entrepreneur, and AI researcher. He co-founded DeepMind, one of the fast-growing AI companies majorly inspired by neuroscience. He is also the founder of Elixir Studios and Isomorphic Labs.

We are talking about DeepMind, an AI research company that mainly revolves around developing artificial general intelligence (AGI). It is an emerging technology that can perform tasks in a human capacity. The company remained in the spotlight for quite a while for the development of AlphaGo, which is an AI program that defeated the Go Player in 2016. It shows the AI potential in strategic games.

Demis was exceptional at chess, which led him to the gaming industry by completing the Theme Park (a simulation game) in his late teens. After he graduated from Cambridge University, he founded Elixir Studios, which produced a lot of award-winning games.

Later, Demis got enrolled in Ph.D. in Cognitive Neuroscience and conducted his research on amnesia and memory. He also has a successful career in the gaming industry and has developed many popular video games.

4.      Dario Gil

He is a well-known Italian-American entrepreneur and computer scientist who has contributed a lot to the field of quantum computing. Dario Gil is also the Senior Vice President and Director and IBM Research, the leading organization in the world, majorly dedicated to innovation and advanced technology.

Gil has brought top AI solutions through IBM, which focuses on exploring technologies, including quantum computing, cloud computing, artificial intelligence, and similar technologies. IBM Research has contributed a lot to the technology under the leadership of Gil.

IBM is also the first company in the world to develop programmable quantum computers and make them available universally through the cloud.

Dario Gil’s quantum computing and artificial intelligence expertise make him a prominent AI marketplace leader. He is still serving at IBM with the mission to solve the world’s complex challenges through innovation and technology.

5.      Fei-Fei Li

Deep learning, machine learning, computer vision, and artificial intelligence are the working areas of Dr. Fei-Fei Li, who is also the inaugural Sequoia Professor in the Department of Computer Science at the University of Stanford. She remained the Vice President at Google from 2017 to 2018 and the Chief Scientist in Artificial Intelligence at Google Cloud.

Dr. Fei-Fei Li co-founded AI4ALL, a non-profit organization that aims to increase diversity in AI by providing mentorship and education, particularly to women and minorities.

She also remained the director of the Stanford AI Lab and the Stanford Vision Lab. Dr. Li played a significant role in advancing computer vision research, especially in image recognition.

She has a role in producing top AI solutions in the form of ImageNet, which plays a role in evaluating deep learning models. It is her contributions that lead to various applications of deep learning.

6.      Andrej Karpathy

Andrej Karpathy, a renowned computer scientist, has his contributions to training deep neural networks on large datasets. He is also the former Senior Director at Tesla, a worldwide famous American-based electric vehicle and clean energy company. He joined Tesla in 2017 and worked on developing AI and neural network technology, its Autopilot, and Full Self-Driving.

Karpathy’s major work for Tesla included advancing AI algorithms enabling vehicles to interpret and respond to their surroundings. This advancement truly helped the company in achieving autonomous driving.

Karpathy has also served as a Research Scientist at Open AI, an independent AI research organization. He contributed to deep learning during his work at Open AI. Other than that, Karpathy also enrolled in Ph.D. in which his research involved neural networks and their applications in computer vision.

7.      David Hanson

David Hanson is a pioneer robotics developer, well-known for his human-like robots and lifelike androids. He founded Hanson Robotics in 2003 and served as its CEO. It is an AI company specializing in producing and developing top realistic humanoid robots. These robots are capable of interacting with humans in a very social manner.

The company is based in Hong Kong and is one of the fast-growing AI companies that gained international popularity for its advanced humanoid robotic creations.

Sophia and Han are popular robots developed with facial recognition systems and top-notch AI algorithms. These robots can engage in face-to-face conversations with people. All this allows them to express human emotions, mimic human expressions, and engage in conversations.

David has always been fond of forming human-like caring machines that are authentic living. Hanson combined cognitive science with figurative arts and robotics engineering to achieve his goals. His vision is to create robots that would contribute significantly to society by assisting in education, healthcare, and other fields.

Though he has made significant contributions to the world of humanoid robotics, all this brought our attention to ethical considerations concerning human-robot interactions.

8.      Sam Altman

Sam Altman is a well-known American Entrepreneur and a prominent figure in the world of technology. He is the former president of Y Combinator, a renowned startup accelerator. This company is recognized globally for helping startups in their early stages and providing them with mentorship. The company also provides startups with resources and funding to help them grow and succeed.

Y Combinatory reached the heights of success under the leadership of Altman. It has greatly influenced the startup ecosystem as it helped launch and support many fast-growing AI companies. Some of these include Reddit, Dropbox, and Airbnb. Due to his contributions to Y Combinator, Altman has become a worldwide respected figure in the world of startups.

Now, he is serving as the CEO of one of the prominent AI tech companies; Open AI. Altman co-founded Open AI alongside Elon Musk, which has gained significant success in recent years. Y Combinator has been a keen supporter of Open AI from its early stages. Open AI is operating with the aim that artificial general intelligence benefits all humankind.

9.      Poppy Gustafsson

Poppy Gustafsson is a British-based entrepreneur and the CEO of Darktrace, a leading cybersecurity company. It was founded in 2013 and covers machine learning and artificial intelligence-based cybersecurity solutions. There is no doubt that Poppy has contributed a lot to the development of this company.

The Enterprise Immune System, the company’s flagship product, utilizes AI algorithms to detect and respond to all cyber threats in real-time. It provides organizations with adaptive and proactive defense against threats and cyber-attacks.

The company took an innovative approach towards cybersecurity, all with the contribution of Gustafsson. The human immune system significantly inspired it.

She also gained experience in the tech industry by working for the software company Autonomy. Her passion for AI and machine learning brought her to address the complex challenges in cybersecurity.

She was also named Vodafone’s Woman of the Year of Technology and Innovation in 2020. She won the Veuve Clicquot Business Woman Award and Tech Businesswoman of the Year at the UK Tech Awards in 2019.

10. Yoshua Bengio

Yoshua Bengio is a Canadian computer scientist majoring in artificial neural networks and deep learning. He is one of the important leaders in AI and a professor at the University of Montreal. His research has proved helpful in finding the top AI solutions, and he is one of the “Godfathers of Deep Learning.”

Bengio’s work revolves around developing algorithms and models that can learn data representation through hierarchical layers. His work enables efficient and more accurate machine learning.

Along with Geoffrey Hinton and Yann LeCun, Yoshua Bengio also received the 2018 ACM A.M. Turing Award for Deep Learning. Bengio co-founded Element AI in 2016, an AI solution provider that helps various organizations leverage AI. The companies also develop AI tools and technologies that address real-world problems.

Bengio has received numerous awards throughout his career and has contributed a lot to AI through his research. His ongoing work will undoubtedly shape the future of machine learning and deep learning.

 

Wrapping Up!

After exploring the lives of the top 10 leaders in AI, it has become evident that the future of AI and technology in general lies in the hands of these brilliant individuals. They have taken AI as a tool and a powerful force that would help us bring positive changes.

As they all go ahead with their research, we watch them push the boundaries of technology and innovation to see how they will shape the world of tomorrow.

The rapid growth of AI technology is changing how businesses operate in various emerging industries—the increasing sophistication and complexity of commercial tech present significant challenges for AI companies. Communication and comprehension have become significant barriers to market penetration.

Thus, investing in PR in today’s high-stakes B2B technology landscape can help simplify what AI companies offer and build a bridge to potential clients and stakeholders. But first, why is B2B technology PR so vital, and how can AI companies utilize it effectively?

Importance of PR in AI Companies

In the convoluted realm of artificial intelligence, communication is critical in connecting companies with their target audiences. Public relations serve as a beacon that guides audiences through the intricacies of complicated AI technology and toward the services and products various AI-based companies offer.

Here’s why PR is a pivotal player in AI companies:

Unraveling the Complexities of AI

AI is the epitome of high tech. Its algorithms and machine learning processes are inherently complex, often creating a barrier to comprehension for laypeople. PR shines in this realm of complexity.

Through carefully curated communication strategies, PR professionals can distill complex technological concepts into digestible, accessible information. By understandably articulating the specifics of AI, PR enables audiences to grasp the immense potential and value of AI operations.

Trust Building

AI’s profound ability to process, interpret, and derive insights from massive amounts of data is both its strength and a source of public concern. Issues around privacy, data security, and ethical use of information are common in the AI discourse.

PR strategies can mitigate these concerns by ensuring transparent, honest communication about how AI companies collect, use, and safeguard data to foster trust and effectively turn potential apprehensions into assuring transparency.

Gaining Market Share

The AI market is fiercely competitive. Companies continually vie for market share, each offering cutting-edge solutions. PR can tip the scales in favor of AI companies by highlighting their unique selling propositions. Through thoughtfully crafted narratives and compelling messaging, PR can illuminate a company’s unique strengths and innovations, helping it stand out among competitors and position them as industry pioneers, paving the way for increased market share and influence.

Influencing Policy and Regulation

Despite being a revolutionary force in today’s tech landscape, AI is a relatively new field. Its novelty means many aspects of its use remain unregulated, leaving a significant margin for public concern.

PR can indirectly influence AI-related regulations and policies by shaping public opinion. By projecting a balanced narrative emphasizing AI’s ethical use and societal benefits, PR strategies can contribute to shaping an environment that supports innovation and public interest.

Effective PR Strategies for AI Companies

As the landscape of artificial intelligence evolves at a breathtaking pace, AI companies are grappling with the daunting task of effectively communicating complex offerings to potential stakeholders. To cut through the noise of the saturated technology market, they need to employ intelligent, customized, and powerful PR strategies. Read on as we discover these strategies in detail.

Audience Analysis

A profound understanding of the audience is at the heart of every successful PR strategy. Knowing the audience—be it customers, investors, policymakers, or the public—is the foundation upon which emerging industries can build compelling PR messages AI companies must be thoroughly familiar with their audience’s interests, needs, and concerns.

Companies can only create messages that resonate and create meaningful connections by grasping what drives and concerns their audience.

Storytelling

In an information-saturated world, it’s not enough to merely provide information; it must be done in a way that engages and retains audience interest. Storytelling serves this purpose.

By weaving technologies and offerings into stories, AI companies can humanize their brand and make them more relatable.

An effectively told story can transform a faceless AI company into an entity that shares common values, bridges the gap between tech and the public, and leaves a lasting impression.

Channel Strategy

With the proliferation of digital platforms, AI companies have at their disposal a multitude of channels through which they can convey their unique messages. This can range from traditional

media outlets to social media, industry blogs, and webinars. The key lies in selecting appropriate channels that most effectively reach and engage their target audience. Each platform has its strengths and best uses, and a successful PR strategy leverages the right mix to amplify the company’s message.

Regular Engagement

PR is not a one-off activity but an ongoing process of engagement. Regular interaction with the target audience is crucial for maintaining visibility and relevance in the dynamic AI industry. Regular engagement could encompass a range of activities: timely press releases, informative blog posts, social media updates, or participation in industry events. It helps keep the audience informed about the company’s latest developments and ensures that the company always stays top of mind.

Leveraging Thought Leadership

Positioning themselves as thought leaders is another powerful strategy artificial intelligence companies can employ. Thought leadership involves offering expert insights, publishing original research, speaking at industry events, and contributing to reputable industry publications.

By becoming a source of authoritative information in the AI domain, companies can boost their credibility, enhance their brand reputation, and engender trust among their stakeholders.

Role of B2B Technology PR in Emerging Industries

Earlier on, we explored the importance of public relations for AI companies and the multitude of PR strategies they can employ. At the same time, it is equally essential to comprehend PR’s role in the context of B2B technology within emerging industries. As technology continues to evolve rapidly, it paves the way for the birth of new industries and the transformation of existing ones.

Communication emerges as a crucial element in this exciting yet complex landscape of innovation and disruption. Explaining new technologies, illustrating their advantages, building trust, and influencing policy are key factors in successfully proliferating these technologies.

This is where B2B technology public relations comes into play – acting as a solid bridge between various commercial tech companies and their diverse audiences. Continue reading for a comprehensive guide to the influential role B2B technology PR plays in emerging industries.

Decoding Complex Technologies for Diverse Audiences: In the dynamic sphere of emerging industries, technologies often carry a level of complexity that can be challenging for non-technical audiences. This is where B2B technology PR becomes invaluable. PR professionals are adept in technology can simplify these complex concepts, presenting them in an accessible language that resonates with diverse audience groups, including potential customers, investors, and policymakers.

Crafting a Positive Perception and Instilling Trust: The commercial tech world is not exempt from the age-old adage – perception is reality. As new technologies surface, they often bring along a mix of skepticism. Here, B2B technology PR is instrumental in shaping positive perceptions. By transparently communicating a company’s dedication to ethical practices, security, and societal value creation, PR efforts build trust, a cornerstone in the adoption of new technologies.

Establishing Thought Leadership: In the crowded market of emerging industries, carving out a distinct space is pivotal for any tech company. This is achievable by establishing themselves as thought leaders. B2B technology PR professionals facilitate this by creating compelling content that reflects the company’s expertise, insights, and pioneering spirit. From insightful and engaging blog posts to powerful keynote speeches, PR can effectively showcase a company’s thought leadership.

Influencing Policy and Regulation: Emerging technologies often operate in a nebulous regulatory environment. In such instances, B2B technology PR holds significant sway in shaping public opinion and, indirectly, affecting policy and regulatory outcomes. By proactively communicating the benefits of the technology and addressing the potential concerns of customers, public relations can contribute to a conducive regulatory ecosystem that allows novel technologies to flourish.

Accelerating Business Growth: Ultimately, the core objective of any commercial tech company is unlimited business growth. B2B technology PR also proves to be a stalwart supporter by boosting brand visibility, attracting potential customers and partners, and nurturing lasting relationships with key stakeholders. By tailoring PR strategies to align with business goals, companies can ensure their PR endeavors contribute to growth.

In a nutshell, B2B technology PR serves as more than a communication tool; it’s a strategic function that propels business objectives, shapes perception, and fosters thought leadership. As technology continues to revolutionize, the role of B2B technology PR will undeniably grow in its significance.

So, Do AI Companies Need Public Relations?

In the rapidly evolving landscape of commercial tech, AI companies are at the forefront of innovation, transforming industries and creating new possibilities. However, with this innovation comes many challenges.

Some of these challenges are deciphering complex technologies for diverse audiences, managing perceptions and instilling trust, shaping regulatory environments, and more. Navigating these complex challenges effectively is paramount to the success and growth of AI companies.

This blog post has illustrated how B2B technology PR can help AI companies overcome these challenges. By simplifying complex technologies, B2B technology public relations can bridge the gap between AI companies and their potential audiences, enabling them to understand and appreciate these technologies’ value.

Hyper-growth occurs when a company experiences rapid expansion and a compound annual growth rate (CAGR) of 40 percent or higher. It’s the steep part of the S-curve that sets a business apart from others. Market demand essentially drives a period of hyper-growth. As long as a company can adapt and move quickly, it can continue on this path, but hyper-growth companies have special PR needs to capitalize on the their opportunities. Not surprisingly, hyper-growth CEOs have a lot on their minds.

 

A hyper-growth phase is exciting for any business. However, having a plan to ride the wave and continue the success is necessary. PR for hyper-growth companies can be a valuable tool. If you don’t prepare for growth adequately, you could face a significant downturn in profitability. Additionally, pulling back or ceasing your PR efforts during hyper-growth can negatively affect your company. When you become relevant to the public, you need to stay relevant. That means you should continuously promote your product or service, so consumers don’t forget about you.

 

Public relations is one of the most powerful marketing strategies a company can use. It’s more than just sending out press releases and nurturing relationships with journalists. It involves using strategic planning and trusted sources to keep the masses informed about a brand.

 

It’s easy to type a few sentences about a product on social media and claim it’s the best in the market. However, claims aren’t facts. If information comes from a trusted source, consumers are more likely to buy your product.

 

Here at Avaans Media, we’re experts at helping our hyper-growth clients leverage PR efforts to build their brand and keep the upward trajectory trending. Call us today and let us show you how we can help you keep the momentum going.

 

Challenges Faced by Hypergrowth Companies

 

Not surprisingly, hypergrowth businesses often focus on sales to the exclusion of all else sometimes. You want the trend to continue when you’re experiencing an uptick in visibility and sales. When growth comes to a screeching halt, it does nothing for your company’s continued success.

Hypergrowth can lead to a range of problems if a company doesn’t manage the process correctly. The most common issues include:

 

  • Lack of attention—Your primary focus during a period of hyper-growth is probably on growing your revenue. Unfortunately, when your energy and attention is on profitability, you spend less time on other areas of your business. This includes PR strategies. You might use the same tactics as when you first started but changing your PR strategy to match the needs of your growing business is necessary.
  • Burnout—Growing a business requires long hours. When you experience hyper-growth, you might feel pressure to work even more. It’s critical to remember to work smarter, not harder. You should focus your efforts on using public relations for continued success. If you simply work yourself to exhaustion, you will probably make mistakes and forget about the importance of an effective PR strategy while you become obsessed with the items immediately in front of you.
  • Expensive marketing—When any business grows, marketing costs can rise. It’s common for a company to spend more on marketing efforts to promote the brand and target a wider customer base. Public relations is just as essential as marketing. If you don’t implement a better PR strategy and focus too much on marketing, you risk increasing expenses that cut into your revenue.

 

Managing PR for Hypergrowth Companies

 

Managing your business for continued success means implementing various strategies. You need a solid public relations plan to keep consumers interested in your brand, product, or service. Effective PR also informs potential customers of your business and promotes engagement and trust.

Below are common strategies hyper-growth companies use to manage public relations.

 

Create a Strategy for Growth

 

Your business is growing. Hopefully, it continues to grow. However, keeping your company on a steady upward trajectory means preparing for the future. You should plan not only for future growth but also for potential obstacles.

It’s a good idea to have a deep understanding of your product’s life cycle, a clear strategy for increasing your revenue stream, and the best value propositions you offer to consumers.

 

You should also dedicate some time to public relations. Determine which tactics worked in the past and whether you need to make any changes to them. If you used a PR strategy that failed, consider trying something else. Despite your company’s hypergrowth, this isn’t the time to lose momentum.

 

Listen to Customer Feedback

 

Your public relations strategy can involve your customers. They’re the ones who buy your product or service, so their opinion should matter the most. Speak to consumers directly or review social media comments. Obtaining an understanding of public opinion can help you improve your company.

 

If you see negative reviews or talk to someone who isn’t happy with what your product does, ask them how they think you could improve. The consumer can make or break a business. Word of mouth is often an effective part of marketing. If customers are unhappy with your company, they could bad mouth it to non-existence.

 

Nurture Relationships with the Media

 

Journalists are at the forefront of information. Hyper-growth companies depend on media attention, so the public doesn’t forget about their products and services. If you haven’t formed relationships with the media, it’s vital to start. If you already work with journalists to promote your business, maintain the relationship you built.

 

Your marketing goals are much more attainable when you have a team in your corner. Journalists can influence the masses and direct them toward or away from brands and companies. Nurturing your professional relationships involves not only direct communication. You could gain their support and trust by following them on social media, sharing their posts, and promoting what they’re doing. Using this approach might entice them to do the same thing for your company.

 

Use Social Media to Get Your Message Out

 

Public relations and social media can go hand in hand. You can promote your brand on various platforms using basic PR tactics. Communicate with consumers about a new product launch or upcoming sale. You can also inform the public of an event you’re planning and what they can expect if they attend.

 

When you post information about your company online, it’s there forever. You can implement a strategic PR plan to remain relevant and remind people who you are and what you do. Social media is also an excellent way of engaging with customers. Answer their inquiries, listen to their concerns, and resolve problems they might have with your product.

 

Contact Us

 

At Avaans Media, our team of experienced PR professionals provide practical and creative strategies for companies experiencing hyper-growth. We know how to be proactive by planning for potential problems and coming up with solutions before they stall your growth. You can depend on us to provide the comprehensive public relations services you need for your continued success.

 

Call Avaans Media today to speak with us about PR for hyper-growth companies and what we can do for you.

Whether for CPG or consumer tech, a solid consumer PR strategy allows your business to enjoy a larger audience and increased exposure. Read on to learn more about consumer PR, what consumer PR professionals do, and why consumer PR is important in the business world.

What Is Consumer PR?

Public relations refers to how a business maintains relations with its stakeholders, including investors, media, government, other businesses in the industry, and consumers. In this blog, we will specifically talk about consumer PR because every business stakeholder is ultimately a part of the consumer market, whether it’s employees, investors, or the media.

Consumer public relations defines how brands build connections with the public, or more precisely, their target audience. It is all about building positive impressions about your brands, products, and services by disseminating relevant and engaging information to the public with an emphasis on your unique selling points. Consumer PR agencies stay up to date on the everchanging media environment impacting consumers including consumer tech PR, and consumer product PR and build consumer PR campaigns that may include multiple tactics. 

Consumer PR – Then & Now

Consumer PR is not a new concept. It has been around for a long time now, although it wasn’t something that businesses purposely considered in earlier times.

The lack of technology meant building and maintaining consumer relations wasn’t as complex or detailed back then. Most of it was just about nicely dealing with the customers face-to-face. Then came the surge of technology, opening up multiple channels for businesses to communicate with their target audience.

At first, business organizations raised brand awareness by placing ads in newspapers, television, and radio. The rapid technological advancement in recent years has further exposed consumers to more advanced and instant ways of consuming media, like social media platforms, websites, and more.

Although companies now have more opportunities to get their message out to the public, it also means the noise and competition in the business world has reached an all-time high. Every brand must have the proper consumer PR strategies to achieve mass exposure and publicity.

Characteristics of Modern Consumer PR

Here are a few prominent characteristics of modern consumer PR dynamics:

Emphasis on Omni-channel Marketing: More is needed for businesses to connect with their target audience through just one or two marketing channels. From interacting with the audience on Twitter to making videos on YouTube, brands must adopt many ways to receive more exposure and build a larger customer base.

Importance of Story-Telling: Earlier, businesses could get away with using only hard-sell strategies because the competition in most industries wasn’t that high. Since consumers now have more choices, they don’t like brands pushing their products on them. This is why brands should back their products with a compelling story and unique insights that make the audience emotionally connect to the target audience

More Focus on Target Audience Interactions: Regular interaction with current and potential customers has always been important, but it is more critical than ever. The competition has increased, and you must keep in touch with the audience to stay on their radar. The more you communicate with your audience, the more they trust your brand. But remember to keep the communication swift, transparent, and meaningful.

Consumer PR Agency

Building and sustaining positive relationships with consumers is an ongoing process. It not only takes up significant time, money, and effort but also requires strong interpersonal and communication skills. Therefore, most companies prefer hiring a consumer PR agency rather than handling consumer PR tasks themselves, especially since consumer lifestyle changes are happening every month and it can be hard to keep track for fast-growing companies. 

Consumer PR agencies help brands build and maintain a consistently positive public image through various activities. More precisely, they interact with a brand’s audience on different platforms, post content on the right platform at the right time, organize or sponsor events, and collect good reviews from third parties.

Another crucial function of these agencies is to filter messages to make sure nothing inappropriate or irrelevant is shared. They also track audience interactions to see how the current public strategies work and what needs improvement. 

The Difference Between Public Relations and Marketing

Consumer public relations sounds very similar to marketing. Although both approaches focus on conveying the brand message to consumers, the difference lies in their objectives.

While the outcome of consumer PR agency activities is to build and maintain a brand’s positive reputation amongst the public, marketing is more inclined towards increasing the revenue for a business.

Both marketing and consumer PR are equally crucial for businesses to generate a high return on investment in this modern era. Every business should use a blend of marketing and PR strategies to connect with its target audience.

An important point to remember here is that the message conveyed through both consumer PR and marketing should be consistent. Brand messages aligned across all channels strongly impact consumers, making them more inclined to try your products and services.

Why Is Consumer PR Important?

Let’s look at the benefits of consumer PR.

Increases Brand Awareness

The core function of consumer PR tactics is to inform people about a brand, ultimately widening its consumer base. It involves sharing innovative and thought-provoking brand messages over multiple channels to garner more attention. Your consumer PR agency should be able to articulate expected PR KPIs .

Builds a Strong Brand Image

Consumer PR not only focuses on creating brand awareness but also helps you reinforce a positive image in the market. With a strong brand image, you can enjoy higher engagements, increased sales, and significant growth in market share.

Promotes Credibility

Consumers trust a brand better if they know how it operates. This is where consumer PR can help. Consumer PR professionals strive to create positive talk about a brand amongst the public in different ways: publishing leadership pieces, building influencer connections, and implementing networking strategies. Your credibility soars high once the positive messages about your brand become common to the public.

If your product helps consumers with a health issue, or a with small children, or helps them navigate a particularly challenge phase of life – building trust with your customers couldn’t be more important.

Helps Manage Reputation

Reputation refers to how people perceive your brand based on what they see and hear about it. It can be positive or negative and change. Reputation management is one of the main functions of consumer PR strategies for consumer PR professionals.

Businesses may often find themselves in unfavorable situations, like negative reviews from a dissatisfied customer or legal problems arising from a misinterpreted advertisement. Consumer PR helps them avoid such problems and repair the damage through media connections and press releases.

Strengthens Your Online Presence

A robust online presence is key to success in today’s era. As a part of consumer PR strategy, a brand can use social media and other digital platforms to talk to its customers, resolve conflicts, and monitor their changing interests.

Consumer PR experts can build a plan to stay active on online platforms to grow relations with all groups of consumers.

Becomes a Source of Added Value 

Your consumer PR strategy can be a significant differentiating factor between you and your competitors, helping your brand shine as an industry leader. It can add value to your business in several ways: by helping you personalize your brand, increasing its visibility, and strengthening the company profile.

Generates Quality Leads

The functions of Consumer PR strategies are not just restricted to reputation management and raising brand awareness. They can also be targeted towards more advanced goals like lead generation and conversions. Posting content on the right platforms, using compelling CTAs, incorporating social proofs to your profiles (reviews and ratings) – all such efforts make more people interested and willing to try out your products and services.

How to Establish a Consumer PR Strategy?

Identify Goals

The first step is to identify the end goal of all your consumer PR activities. It will guide your efforts and help you decide on the appropriate measures for tracking progress. You can aim to achieve increased brand awareness, enhance customer loyalty, build investor confidence, etc.

Choosing a single goal isn’t necessary; you can select a mix of different goals and make separate plans to achieve them. Remember to keep referring to your objective list to ensure you are on the right track.

Focus on Target Audience

The next step is to focus on your target audience. Decide who you want to target at the moment and in the future. You can also target more than one or two groups if you have enough resources to cater to their needs. Research and list all relevant information about your audience groups, like preferences, qualities, demographics, and other activities. This will help you develop messages tailored to their specific requirements.

Analyze Competition

At this point, you should also analyze what other businesses in the industry are doing to grow and maintain their relationships with consumers. You can browse their websites as well as social media profiles and posts to see what works for them and what doesn’t.

Use the Right Consumer PR Content

List down the key messages you want to convey to the public, and later, think about which tactics you want to implement.

Remember that those PR tactics may not work effectively if you have nothing valuable to share. Nobody will be interested in what you say if it’s not appealing enough.

Some effective consumer PR tools and opportunities are corporate news, an upcoming event, an e-newsletter, or an in-depth article on thought-provoking topics. Don’t forget to add a unique angle to your content, explaining why the audience should care about your brand.

Learn to Pitch the Right Way

Once you have the content ready, pitch it to different platforms through appropriate communication methods. People don’t often have enough time to read or go through lengthy content, so make sure both your content and pitch are concise.

When you pitch other platforms to publish your brand story, introduce yourself briefly, give a short review of your message, and mention why it would interest their viewers.

Examples of Effective Consumer PR Strategies

  • You can support a social cause to build an emotional connection with your audience. Many people agree they are more likely to buy a brand that contributes to society in some way than one that doesn’t. It can be anything, from giving away coats to the needy in winter or donating to the education sector.

 

  • Personalize your brand by interacting with customers on different platforms. They will definitely be willing to buy from you more often if you interact positively with them. You can personalize emails, products, and services for specific audience groups to make them feel more valued.

 

  • Become a thought leader in your industry by leveling up your research and content creation game. Provide consumers with valuable insights on industry trends and events, offer informative courses and presentations on engaging topics, and publish thought-provoking articles backed by facts and figures. Becoming an expert within the industry will help you strengthen your credibility amongst the audience.

 

  • Contribution to the community matters a lot when it comes to setting a strong foothold in the industry. You can donate time, products, facilities, and money in different ways to help with the community development process. For example, you can serve on a community board, volunteer at a homeless shelter, take part in local festivals and parades, and other activities.

Methods and Performance Indicators of Consumer PR Campaigns

Consumer PR experts can use different methods to get their message out to the public, such as:

  • Videos
  • Events
  • Content 
  • Collaborations with Influencers
  • Seasonal News

Here are a few common factors that show the performance of your consumer PR campaigns:

  • Likes, Comments, and Shares on Social Media
  • Views and Shares of Content
  • Referrals to Website from Content
  • The Number of Leads and Conversions on the Website
  • Mentions on Social Media

Final Words

To make your consumer PR strategy work best for you, you can combine different approaches and produce a PR calendar that includes all PR activities you plan to incorporate in the coming weeks or months.

Don’t want to go through the hassle? Hire a consumer PR agency specializing in multiple consumer PR tactics like event planning, social media management, content creation, and more.

Feel free to get in touch with us if you want to know more about consumer PR. 

Is B2B PR worth it? That absolutely depends on your business objectives and the value you place on those business objectives. If you’re pre-IPO, seeking venture capital, or strategizing an exit, PR can be the difference between an average and life-changing result. B2B PR and marketing should always work hand-in-hand to maximize effectiveness. Here are five times B2B PR is worth it, especially during uncertain times. Modern PR firms know how to combine the opportunities into powerful reputation builders for B2B companies.

 

Combine Podcasts and PR

Podcasts offer many ways to reach audiences, earned, owned, and paid. Searches for “Spotify Podcasts” are up 178% in 5 years.

First, let’s address the earned opportunities. Many B2B podcasts aren’t famous but are voraciously consumed by the niche audience. These are great places to start a consistent thought leadership campaign for any c-level executive or founder. Earned media podcasts have an excellent shelf-life and can provide high-quality links back to your website for authority building. Since podcast hosts are often very connected, they are good connections to make.

From a paid perspective, there are several ways to advertise on podcasts that target the most niche audiences. Incorporating podcast advertising into your overall marketing budget is both cost-effective and provides an additional touch point for podcasts that provide earned media opportunities.

Finally, owning a branded podcast that provides industry insights to your ideal customers is an excellent way to own marketshare and provide your potential customers a way to get to know you before they reach out. I know some branded B2B podcasts are responsible for up to 45% of new business. Owning a podcast is a commitment, but your B2B PR agency can support you with planning and content.

 

LinkedIn: B2B’s Easiest Activation

Arguably, LinkedIn is the most underrated tool for fast-growing companies. It’s the only social media platform that is 100% business, and when your business IS business, the company and executives should be active.

It’s not just about posting, though that’s an essential ingredient. And it’s not just about connecting, despite what the “connectors” would have you believe. At its core, LinkedIn’s most valuable asset is the ability to reinforce connections and consistently be top of mind. And it’s FREE.

LinkedIn also provides great owned content opportunities in the form of newsletters. These newsletters are worthy and a great way for B2B companies to own their messaging in front of their most engaged audience: others in the B2B mindset. LinkedIn also offers ways to contribute to crowdsourced articles, which is an exciting blend of human and AI content.

 

Contributed Content for Hypergrowth Reputation Management

No doubt media is changing, and one of the most exciting areas is the opportunities to contribute to newsrooms. Even tier 1 outlets have reduced journalist headcount, but media still needs to create content. Increasingly media outlets are turning to experts in niche industries, be it cannabis or AI, or consumer goods,  to lead conversations that would take journalists days or even weeks to learn. Most of this contributed content still goes through a rigorous editorial process.

This kind of opportunity for B2B companies in hypergrowth turns on the PR hypergrowth engine for B2B companies. Because editors deeply review these articles, you’re point of view may inspire an editor to do a more in-depth article on your topic, especially since they already have an expert. The key to this content is understanding the editorial requirements and maximizing the relationship with the editor.

 

Newsletters with Value to Activate B2B PR

Newsletters have real value for B2B companies, especially those with longer sales cycles. Newsletters activate your PR and your owned content, whether that’s from your website or podcasts.

B2B Newsletters don’t have to be a weekly program, but they should be utilized a few times per month. Delivering actual value to your audience allows you to generate a positive reputation and build mindshare. So many of your competitors will overlook newsletters dismissing them as an annoying consumer PR tactic, but nothing could be further from the truth. Your newsletters support your sales and marketing with another exposure and touchpoint. After utilizing your newsletter effectively, you could see ROI such as decreased sales cycle, and more incoming leads since your readers can easily share your newsletter with others.

Newsletters are also a great place for industry announcements and to link back to your corporate wins, like media coverage.

Contribute to the Story to Own the B2B Story

When asked, journalists overwhelmingly want data. Developing a meaningful industry survey provides your company with exclusive insights and gives journalists fresh, new information to report on.  Increasingly, newsrooms lack the resources for in-depth research on tangential topics, but a well-produced sponsored survey can fill in some of the gaps journalists need. As importantly, surveys can provide PR opportunities throughout the year, when well developed, to create content opportunities with relevant calendar events.

-Iot
-Thought Leadership
-Third Party Validation
-Contribute to the Story (surveys) / newsrooms
-Don’t ignore your niche