Avaans Media has been incorporating social media and PR since 2008. We’re a digitally forward PR firm who incorporates the latest social media and digital trends and strategies.

Tag Archive for: Social Media

How to Inspire Advocates and Influencers in Your Marketing

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Marketing to influencers and advocates is all the rage, fueled by social media. But if you’ve ever developed a consumer campaign with influencers and/or advocates, you know it can be filled with land mines.
Part of that is what inspires advocates and influencers is different. In my last post about Captivation Motivations, I shared with you the secret driver you’ve already heard of behind so many of our snap decisions and just BARELY touched on rewards and lures.

But they’re actually super closely related to what’s behind our fastest decisions to click, like, join, sign up, or buy. If you’ve played an app or computer game, you’ve probably noticed that these games are getting more addictive (eh, em, Candy Crush anyone?). It’s not just better graphics and faster speeds that are making these games addictive, it’s the deeper understanding of what really motivates people to continue playing and one of those is the power of rewards.

I will get to the secret successful games used in a minute, but first, I want to share something else with you. If you’re thinking of running a giveaway, a promotion, or even thinking of starting an app, you want to keep reading. If you’re using digital and social media to market your brand (and I know you are), you’ll want to keep reading. If you’re doing affiliate marketing, you will want to keep reading.  What I’m about to share with you is essential and will ultimately make or break your product or promotion and even marketing relationships with influencers and advocates, including journalists.

 

You Scratch My Back…Carefully.

The last time someone bought you lunch, I bet your parting words were, “It’s on me next time!” You probably said it without asking where you might go or checking your bank account or calendar. You just blurted it out. The truth is, we’re hard-wired to return favors. Think about that for a minute. We are deeply, sincerely uncomfortable when we think we must return a favor. Next time you run a promotion on Facebook, do a test. Ask people to like the page BEFORE entering the contest and compare that to the results if you ask AFTER you’ve given them something, even if it’s just a chance to win. Chances are you’ll find that if you ask AFTERwards, your conversion percentage goes way up, AND those people remain engaged for longer.
This is because lures trigger our sense of reciprocity.

Want to hear an old-school example of this?
Ever received mailing labels from a nonprofit that you didn’t ask for? Did you know that sending mailing labels with a request for a donation has been shown to DOUBLE donations? And guess what? The average donation is way, way more than the value of the labels.
Why? Because reciprocity is a compelling motivation, and it comes with a quirk: what we give for what we receive has very little to do with the financial value of either. You give something, ANYTHING, of some value without placing a value on it, and the reciprocity trigger kicks in. This is the idea behind successful content marketing.

 

Why You Should Never Pay Your Advocates

There’s a lot of discussion today about influencer and advocate marketing. Lures and rewards are different. Lures give without the expectation on the giver’s part of receiving anything in return. That triggers reciprocity by the receiver.
Rewards are given with the expectation of the receiver to get something in exchange, so no sense of reciprocity is triggered.

Rewards (generally) kill reciprocity, but they can create habits if done correctly (like training your dog).
But it’s tough for marketers to get the consistency required to create a habit. Hell, it’s hard to get the consistency required to create a habit in dog; ask anyone who’s tried.

But marketers can more easily create reciprocity, which is an extremely powerful motivation that rewards do not trigger. Here’s the rub though: reciprocity has some limitations too.
If you offered rewards to those who were already advocating for you to do what they were already doing, you’d see that their desire to support you moving forward would be slipping. That’s because offering a reward on contingency (do this 3X/week and receive that reward) for something someone is ALREADY motivated to do, decreases the desire. And unless you understood this motivational fact, you’d probably be left scratching your head about what happened.
Tread lightly with your advocates, because your appreciation can decrease their motivation if you aren’t careful.

This isn’t to say rewards aren’t effective. They can be very effective. “Share this and receive that…” you see it all the time. That’s a reward, not a lure. Again, ask my dogs. They know if they do something, there’s a good chance there’s a treat for them. That’s a reward; they’ve been conditioned to expect it. Rewards can be potent tools for increasing reach. It creates increased reach by those who AREN’T your advocates; depending on your strategy, that can be very important. Just don’t confuse people you give a reward to as an advocate.

Time: The Biggest Reciprocity Trigger

If you’re really interested in triggering reciprocity, then you should probably do two things:
1) get to know your customer really well
2) think beyond monetary lures (discounts, coupons, even product giveaways).

The reasons for this are two-fold:

Our 90% of the brain (the oldest, largest, and most primitive part of our brain) inherently knows that time is more valuable than items. We inherently value experiences (millennials especially) more than items, so although the default is often a coupon or discount, experiences are more highly valued. Receiving an experience from a product or brand increases reciprocity. So if you use an experience as a reward, you can trigger reciprocity. But to offer a highly valued experience, you really have to know your customer. What YOU think your customer values may differ completely from what they actually value. In the last post, we discussed information seeking as a dopamine trigger, which can also be a reward. So can mastery-this is the essence of gamification. Becoming good at something is its reward and the longer we spend on achieving that reward, the more we value it. Again, what your customers value may include inclusion in a tribe, recognition, or status. All these things can be valuable rewards AND lures for brands.

The other thing to understand is that placing a distinct financial value on a lure (or a reward) kinks up the perceived value. Let me give you an example: If I invited you to dinner at my house for a homemade dinner that was wonderful (of course it would be FABULOUS), but then I spent all night talking about how much I spent on buying the ingredients of the dinner, two things would happen. 1) you would view the dinner as a sum of parts rather than its whole value of time, effort, and community, and 2) you probably wouldn’t feel a sense of reciprocity, no matter how fabulous the dinner was. Don’t force your influencers OR your advocates to view your rewards or lures as a sum of parts by involving money too heavily; it kills goodwill AND reciprocity. This is part of the power of consumer PR – it triggers goodwill and reciprocity with journalists. If you’re going to use rewards or lures, remember, make it something the customer values and think about how to make more valuable than money.

Here’s the bottom line: use rewards for influencers and lures for advocates.

Can you think of a time when a marketing strategy with lures or rewards turned you off? Share them with me here or in social media; it’s a fascinating discussion I love hearing about.

About the Captivation Motivations:

The Captivation Motivations are all built around the “other 90%” of our brain. The part of our brain that is the oldest and most developed part of our brain.
I didn’t make up the Captivation Motivations; I’ve simply been studying them and their effects since 2008. I’ve been testing them in my strategies and tactics, reading and writing about them.
These motivations are not some flash-in-the-pan-do-whats-trendy-now strategy, these are strategies that trigger reactions from the oldest part of our brain. Over the last few years, more and more has been understood about these motivations. But one thing is clear: even though these motivations developed in the earliest days of humanity’s survival of the fittest experiences, these motivations are very much alive and well today. What triggers them in the modern world differs from what triggered them in our earliest evolutionary days.

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4 Ways to Get PR for Your Cannabis Business

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PR is still a critical component of any cannabis brand’s consumer product strategy. And you might find that PR is expensive, so you might ask yourself, “how can I get PR for my cannabis business?” There are two reasons to ask this question. The first is you want to hire a PR professional in-house, the second might be you’re trying to save money on your PR agency budget.  Either way, you’ll want to dig more deeply in order to find your place in PR and maximize your financial or time investment.

 

  1. Define Your Story

    If you’ve ever heard someone say, “that’s not news,” it’s because there isn’t enough meat on the bone for your story. Case in point, being a minority-owned cannabis business, by itself, is not a story. But if you’re the first minority-owned cannabis business to set up a scholarship fund for minority students, that could be a story – especially if it ties in with the start or end of school. And whatever your story is, give it the lift it needs with data and noticeable numbers. You’ll find that cannabis journalists respond positively to stories that have enough background and information to write a piece about. Especially when it touches on trending topics. Be the brand or company that comes to a journalist with the solution to a cultural problem and you’ll find you can get more PR for your cannabis business, regardless of whether it comes from in-house or an agency.

  2. Entertain Us

    From nostalgia to a cultural wink, pulling off a fun stunt, something that makes people look twice and laugh, almost always gets some PR attention. The attention may be from the press, or it might be as social media coverage, but getting your product in front of new people, or giving your current customers a reason to share your email with their friends, is priceless. And even if you don’t get massive reach on your stunt, you’ll have attached fun and happiness to your brand for those who saw it. This is how advertising campaigns get media coverage as well. You’ll find that Clio award-winning work very often has a wink and a smile behind it. Everyone appreciates the opportunity to have a little fun, so lean in and make your campaigns do double duty to get PR for your cannabis business.

  3. Activate with Partners

    On the surface, sponsorships are rarely PR worthy. But what sponsorships might do is give you access to an opportunity to tell your story to the right people. When our client Elixinol sponsored the press booth at events in key media cities and then activated that sponsorship with a locally popular, Super Bowl-winning, football star to talk about his experience with the product after considerable head injuries during his professional career. By itself, having a spokesperson may or may not be notable, but the sponsorship provided access to the press to make sure they knew about the athlete, the athlete’s story was compelling, and there was a local tie-in that was easy for journalists to grab onto.

  4. Incorporate Digital Savvy

    If you’re leading a plant-touching cannabis brand, you might be tempted to curtail your cannabis website’s digital presence. That’s a mistake. Today’s editors wear many hats, but it boils down to this: content that attracts eyeballs so they can earn money. The old-fashioned way for newsrooms to make money was straight-up advertising. But digital PR changed all that and today there are so many ways for an editor to juice the revenue for their outlet. Case in point, for the cannabis industry, sponsored posts are a common augmentation to a campaign. They’re relatively easy to create, and they can secure a solid inbound link for your website. Plus, eventually, cannabis brands will be able to do what other consumer product brands have been doing: use affiliate networking as a honeypot for product coverage. Use Google to get more frequent PR for your cannabis company.

Whether you’re hiring a cannabis PR agency or doing PR in-house, earning media coverage for your cannabis brand will take some work, but that work will be well worth it for years to come.

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Meet Cannabis Industry Branding Expert Patrick Toste of Highopes

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Cannabis Industry Branding Expert Patrick Toste Urges Cannabis Brands to Cherish Your Customers and Rethink Instagram

In an ongoing series this year, we’d like you to get to know some of the fantastic companies and people we’ve had a chance to collaborate with over the years. Our first interview is with an incredibly talented branding expert, Patrick Toste, co-founder of Seattle-based cannabis branding agency, Highopes. 

 

First, a little background about you: 

I’m originally from Rhode Island and graduated from California State University Long Beach with a BFA in Graphic Design. I’ve been designing for over 10 years and have had the luxury of working with both large and small brands nationwide. I am the Creative Director and Co-Founder of HIGHOPES Design. We are a creative studio that focuses exclusively on helping cannabis businesses nationwide unlock their potential through branding, packaging, web design, and marketing services. Our client list consists of over 30 cannabis companies that include Have A Heart, VidaCann, and Nuvata.

 

When did you first start working in the cannabis industry?

Upon moving to Seattle and experiencing the recreational cannabis market for the first time, I recognized an opportunity, and established a passion for, helping cannabis businesses build successful brands. I captured a handful of freelance projects with cannabis clients in Washington and California that I completed some branding and packaging work for. From there, I decided it was best to brand myself as a more established business than just a freelancer to provide more growth opportunities for myself and my clients.

 

What were you doing prior to the cannabis industry? 

Before diving into the cannabis industry, I worked as a designer on the in-house branding team at The Coffee Bean and Tea Leaf which is a nationwide coffee chain based in Southern California. In this position, I gained experienced managing and expanding a large brand through packaging design, digital advertising, in-store marketing, and other similar avenues. 

After moving to Seattle from Southern California, I decided to explore the world of advertising by joining the team at Publicis Seattle as a designer. At Publicis, I was able to work with even larger brands like T-Mobile and assist in a variety of nationwide digital advertising projects. However, my true passion for branding was established there when I led the design team on the rebrand of the locally world-famous radio station, KEXP. 

 

What lesson did you learn BEFORE cannabis that’s been most valuable in cannabis?

I’d say the lesson I learned before I entered the cannabis space that has been most valuable to HIGHOPES and our clients is the importance of knowing and understanding your customers. This methodology was something I gained over the years of working with larger, nationwide brands like The Coffee Bean & Tea Leaf, T-Mobile, and even Under Armour. I was able to realize how these companies were branded and marketing was significantly impacted by what their consumers think, want, need, and feel. 

Something I see all too often in the cannabis industry is a rush to bring a product to the market with the idea of targeting all consumers due to a scarcity mindset. Operationally I understand why these businesses feel this is the right approach, but in hindsight, they realize they do not know who their customer is and what delights them which results in an unfocused and unorganized brand direction. 

 

Is there a particular cannabis branding project you’d like to highlight? 

At HIGHOPES we are extremely proud of all the work we create for all of our clients, but I’d like to highlight the project we did for the California-based vaporizer brand, Nuvata. Nuvata approached our team with only a product and a vision so we assisted in establishing their positioning, messaging, branding, packaging, website, and marketing. Each branding and marketing effort we performed was put through the filter of the established strategy resulting in an immensely focused and concise brand for the market. With the Nuvata team’s help, we were able to identify and understand their target customer and then make every branding and marketing decision with the goal to bring them delight. The end result spoke for itself as within the first year they spread across the entire state of California and gained considerable brand awareness.  


What’s the biggest misconception cannabis companies have about branding? 

I think the biggest misconception about branding in the cannabis industry is that your brand is simply your logo when this could not be farther from the truth. In essence, your brand is actually not controlled by you but rather your customers. A brand is the opinion and feeling a customer has about your company based on a combination of your logo, products, packaging, website, marketing, social media, customer service, and so on. For that reason, cannabis companies can only strive to manipulate the emotional response of their customers with the goal of creating a positively recognized brand. 

 

In your view, what is the biggest branding challenge facing cannabis companies today? 

I think the biggest challenge cannabis companies face today when building a brand is the lack of beneficial advertising and marketing opportunities. As mentioned in my previous response, if your brand is simply the feeling a customer has of your company then it becomes very difficult to establish a positive association with customers when you cannot take advantage of the many ways of influencing their point of view. Additionally, customers cannot begin to create that strong bond with your company when you do not have the ability to raise awareness of your brand through advertising and marketing channels. 

What will be the biggest branding challenge in 2020? 

I believe the biggest branding challenge in 2020 will be establishing and solidifying customer loyalty. Most cannabis markets, both medical and recreational, are seeing a surplus of emerging brands which provides customers with an overwhelming amount of options to choose from. Additionally, product innovation has not kept pace with the number of companies entering the market leaving customers with a plethora of brands essentially selling the same product. These two factors combined prove the importance of understanding your specific customer and catering everything about your brand to what brings them delight. When that emotional bond is created with a customer it creates a sense of loyalty and trust in your brand that becomes invaluable to your success. 

 

What can companies do to alleviate their branding challenges?

When it comes to navigating the regulations around advertising and marketing in the cannabis space companies can look to outside-the-industry partnerships to alleviate these challenges. When a business understands their brand outside the lens of cannabis it allows the possibility of partnering with non-cannabis companies that share the same mission, vision, and values. Through these types of situations, cannabis brands can advertise and market indirectly through their partner to an audience that is similar, if not exactly, their type of customer. For example, Plus Edibles recently partnered with Casper for their line of CBD gummies as both brands can benefit from each other’s audience.

For establishing customer loyalty, cannabis companies simply need to take the time to understand who their target customer base is and either build or shift their branding to align with that audience. The more focused the ideal customer then the easier and more efficiently a brand can market to their wants and needs. Every move a cannabis brand makes should be filtered through the lens of their consumer. 

 

In your view, what is the most under-rated tool in the cannabis branding toolbox for cannabis companies?

I believe the most under-rated tool in the branding toolbox for cannabis companies is their brand website. This goes for cultivators, manufacturers, dispensaries, delivery, and ancillary businesses. With all the regulations surrounding advertising and marketing, your website tends to be the only platform where you can comprehensively communicate to your customer all the details of your brand. Additionally, depending on your business type, it tends to be a major channel in driving sales. For these reasons, the proper investment should be made in creating a website that is aesthetically attractive, engaging with content, and functions as a conversion tool for your business. At the end of the day, no matter who your customer is, people tend to take brands seriously that look like they take themselves seriously and your website is the perfect platform to communicate that. 

 

In your view, what is the most over-rated tool in the cannabis branding toolbox for cannabis companies?

Although still an important cog in a cannabis companies marketing plan, I believe the most over-rated tool in the branding toolbox for cannabis companies is their Instagram profile. Many of the cannabis brands we speak with feel that Instagram will drive a majority of their sales and the data just doesn’t support that theory. Don’t get me wrong, I think it’s very critical for cannabis brands to have a consistent Instagram presence to communicate credibility to customers but I don’t think it requires a premium-level investment. The customer journey from Instagram to purchase is long and complicated resulting in frequent drop-offs, especially for CPG brands. Additionally, with the algorithm changes in Instagram, it’s most likely that only a small fraction of a cannabis brand’s followers are even getting fed their posts. My recommendation to our cannabis clients is to invest in their Instagram as a way to raise brand awareness but don’t throw all their marketing dollars at it thinking it will drive sales.

 

What’s the BEST piece of cannabis branding expert advice you give everyone you work with?

Focus on a target audience. Your brand doesn’t need to alienate customers, but it needs to understand who is going to hear you the loudest.

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PR for DTC Brands

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PR for Direct-To-Consumer (DTC) Brands

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Direct-to-consumer (DTC) brands are increasingly growing in popularity. While the industry itself is hardly an emerging industry, many DTC products represent a disruption in the status quo.  Instead of buying from a third-party retailer, customers can purchase products or services directly from the company. Businesses with successful DTC brands typically have one thing in common: a strategic and effective way to reach their target market.

Using targeted public relations and social media campaigns for DTC brands can create brand awareness, reach your ideal audience, and engage with current and potential customers. However, it’s not merely about posting things on Twitter or Facebook, and suddenly your business makes more money and grows. Creating a successful digital marketing plan means knowing when and how to use PR and social media for DTC.

 

Why Brand Awareness Is Crucial for DTC Brands

If you have a DTC business, you need to implement a marketing strategy that focuses heavily on brand awareness. In the beginning, your main goal isn’t as much about making sales as it is about garnering attention from potential customers, so they know who you are and the types of services or products you offer. These are the people who might encounter your brand again down the road and decide they want to buy something.

Building brand awareness begins with online advertising. Your target audience should be served interesting and unforgettable ads. It’s about creating a lasting impression in the minds of potential consumers and building trust. The more ads they see from you, the more they will feel comfortable with your business. Online shoppers are more likely to trust a brand they’re familiar with than one that doesn’t seem legitimate.

 

Using Social Media to Engage With Customers

Once you’ve established yourself as a brand, you need to maintain that awareness throughout various digital marketing platforms. An effective way of doing that is by using social media. Facebook, Instagram, Twitter, and YouTube are excellent forms of marketing to target a specific demographic or communicate with current customers.

 

You can increase your followers, attract new viewers, and engage with the people who are actually purchasing your product. The share feature within many social media accounts also allows users to quickly and easily spread the word about your brand to others. It’s basically like word-of-mouth advertising but via the internet.

 

One of the best features of social media marketing is customers’ ability to buy things through links included in the posts. If you incorporate relevant links in each post connecting to your products and services, it creates a hassle-free experience for consumers to make a purchase directly from your Instagram page or YouTube video.

 

Don’t Forget About Your Public Relations Plan

The right public relations strategy can inform the public about a company’s brand, build and maintain reputations, and gain credibility with a target audience. It’s not just about letting people know you exist, but also about letting them know exactly who you are. You’re trying to create an image, and the way you go about doing it can have a positive or negative impact on consumers.

 

Some of the most common PR strategies include:

  • Brand identity – Choose a logo, determine how you want your website to look, pick the tone you want to convey when communicating with customers, and pick visuals to use for your social media campaigns.
  • Messaging – You should include a backstory about who you are and how you got started. You should also incorporate your company’s values and mission. It’s critical that your tone remains consistent throughout all PR and social media for DTC. If you regularly change the voice conveyed through your marketing, customers will have difficulty trusting you.
  • Events – You can host an event or sponsor one where you know your target audience will be. Potential customers will see that you’re a legitimate business and learn about the products or services you sell. You will also have the opportunity to speak with them face to face and build trust.
  • Media – Press releases are an excellent way of notifying the public about the launch of your new brand, releasing a new product, or a sale or giveaway.
  • Partnerships – Partnerships can be a significant part of promoting your business. You should stick with people and companies that are relevant to your brand. For example, if you sell hiking gear, it wouldn’t make sense to work with a restaurant. Instead, you might want to partner with a sporting goods store and stock their shelves with your product.

 

Combining Social Media and PR for DTC Brands

 

Your brand could benefit from integrating your social media marketing and public relations campaigns, since both can complement each other.

Common examples of integrating social media and PR campaigns are:

  • Influencer Outreach – Social media influences are an excellent source for promoting someone’s brand. They typically have hundreds of thousands or millions of loyal followers who trust them and purchase the products they promote.
  • Digital Press Releases – Traditionally, companies send press releases to journalists to convey information about their brand. However, in the digital age, you can publish your own press releases on your social media accounts, through email, or as a blog on your website.
  • Forging and Maintaining Relationships with Journalists – You can use social media to create relationships with journalists in your industry that benefit your company and achieve your marketing goals. It doesn’t take much effort to gain their trust and support – if you take a genuine approach by following them on social media and sharing their posts, they might be willing to do the same for you.

 

Contact Avaans Media

If you’re looking for the right marketing agency to expand your digital audience, increase your return on investment, and successfully grow your business, Avaans Media can help. We have over a decade of experience creating and implementing effective PR and social media campaigns for DTC brands.

 

Schedule a call or complete our online form if you want to discuss your goals and determine the most effective strategy for improving your online presence.

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The Best Kept Secret in Journalist Relations

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It’s no secret that social media applies to today’s brands. As I write this, Instagram is the social media darling of lifestyle, travel, and consumer packaged goods (CPG) brands. Subject to change pending finicky social media trends. In the meantime, I’d like to bring a fresh perspective to another social channel you probably AREN’T using because it’s coming up more and more these days.

Media Relations on Twitter

But if you’re wishing you had more media or are working with an agency like us, to garner earned media or free press, this tip is a great relationship builder with media outlets and journalists. Mostly when we look at the taskmaster that is social media, we consider the consumer’s journey. You probably even consider where the “hot” or most relevant influencers are spending their time. I bet when you think about influencers, you think of those magical unicorns appearing in so much news these days. But guess who is often more influential, both online AND in person than these folks?

Before I answer that question, please allow me to reacquaint you with a social platform you hear about every day, but probably don’t use much yourself these days: Twitter.

Today’s Twitter is a different than only a few years ago. The average person isn’t using Twitter much these days. But who ISN’T average? ACTUAL Influencers: journalists. Media relations on Twitter is different than approaching an influencer, but the platform has numerous opportunities for engaging journalists.  

Moreover, Twitter users are above average in many ways. Further, the active Twitter user is hyper-engaged on Twitter.

According to the Pew Research Center (April 2019):

  • Twitter users are much younger than the average U.S adult.
  • Twitter users and are more likely than the average U.S. adult to have a college degree.
  • “The most prolific tweeters – those in the top 10% by number of tweets – are responsible for 80% of all tweets created by U.S. adults.” And guess what else?
  • The average Twitter user is younger than the average American, “Twitter users are nearly three times as likely to be younger than 50 (73%) as to be 50 or older (27%).”
  • And for those of you courting females: The most prolific tweeters among U.S. adults are especially likely to be women. Among the most prolific tweeters – again, those in the top 10% by number of tweets – 65% are women. Women account for 48% of less prolific users.
  • 60% of Twitter users reported that they definitely voted in 2018, compared with 55% of all U.S. adults.

WHY THIS MATTERS MOST IN MEDIA RELATIONS

When you look at the above statistics, who do you see?

I know who I see: journalists and freelance writers. Journalists are more trusted than influencers like Kim Kardashian, more connected than the average American, and open to new experiences. In short: journalists are more important than influencers.

According to News Media Alliance, Twitter is “now it is considered almost a requirement that writers and journalists have Twitter accounts and that they actively participate in conversations happening on the platform,”

Here at Avaans, we help bridge that gap between journalists and businesses and we’re here to say: if you’re interested in media coverage, you need to be on Twitter. There’s a reason PR firms call it “earned media” as opposed to “free press,” and that’s because media coverage isn’t free and relationships matter.

Look at journalists and the media as the people MAKING the news and this group of influencers is very active on Twitter as a group.

Journalists and writers are using Twitter to source stories, see if a brand is worthy of coverage and yes, talk amongst themselves. Twitter is useful in finding out about a journalist’s point of view, recent stories and personal interests all of which can be helpful when framing a conversation or suggesting a story idea.

3 WAYS TWITTER IS DIFFERENT FOR BRANDS

You can (and should) use Twitter differently than you use your other profiles, but do use Twitter for media relations. Consider it an opportunity to present your story and products to a group of highly engaged and influential community.

  • Share news, branded content and yes, content from journalists and media outlets.
  • Don’t worry too much about measuring engagement, because the average Twitter user is reading more than posting, liking or sharing, “The median user tweets just twice each month,” (Pew), but do be aware that the most engaged user is using Twitter A LOT.
  • You may wish to share news and updates more than once and you may wish to stand out with others by actually engaging.

And if that’s not enough for you, keep in mind that the Twitter user skews younger than the average U.S. resident, younger than Facebook and open to new experiences, overall, sounds like the average cannabis user.

Fundamentally, our advice about social media is to pick the channels you can do well-and do them well. In the case of Twitter, it doesn’t take much to do it well and can be an outstanding place for your brand to be seen by real influencers.

Sources:

https://www.pewinternet.org/2019/04/24/sizing-up-twitter-users/
https://www.pewresearch.org/fact-tank/2019/04/24/key-takeaways-from-our-new-study-of-how-americans-use-twitter/https://www.newsmediaalliance.org/how-to-twitter-for-journalists/

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