Tag Archive for: hiring a PR agency

One of the first questions everyone asks a potential PR agency is, “do you have experience in (my industry)?” Hiring a PR firm with experience relevant to you is a multifaceted process, and fundamentally, it’s one no one really enjoys. Part of the reason no one enjoys it is every PR agency is slightly different, and it can be hard to determine which is most valuable to your company. But engaging with a PR firm based on their experience is really like letting the tail wag the dog. The question you really want to ask is, “What’s your experience with companies with the same business goals?“. This is especially true in emerging industries and nascent markets. What’s the use of hiring a boutique PR agency with experience in your industry if they do not know how to get you to the next level, whether that’s additional funding, an M/A event, or an IPO event? What you really want is to hire a PR firm with experience in taking you to that next level and help you accomplish your business goals.

There are two or three reasons why ambitious and fast-growing startups initiate PR, and they are all vital business objectives. Ultimately, PR is almost always at the junction of a critical turning point for companies of all stages, from startup to hypergrowth to IPO. And the reason for that is simple: there’s no better asset than a strong, trusted, and well-known brand; brand value can add tens of millions to valuations.

 

Next Level: Additional Funding

Do investors care about PR? They do, but for different reasons than you might think. Investors want companies that think big, but increasingly do so responsibly. One reason PR is a good investment is you can activate your PR for years after you receive it. A steady stream of PR makes it much easier for a company to grow,  and PR provides social proof that helps a company secure traction, and also become an industry leader. Think about the startup founders who have used PR brilliantly to become one of the top providers in their verticals. From Marc Benioff of Salesforce to Richard Branson at Virgin, startup founders who leverage marketing and PR inspire confidence when their thinking is bold and audacious – PR puts audacious thinking on display like no other marketing medium. Finding a PR firm with experience with companies seeking investment could not be more important.

 

The Right Partners: Mergers and Acquisitions

PR paves the path for mergers and acquisitions; it gives potential buyers and partners an opportunity to learn more about the business in a good way. Plus, PR exposes your brand to more buyers than you could ever find on your own. And the more people you’re exposed to, the more likely you are to find the right partner. Plus, companies at the top of a vertical command a premium.

Whether you need B2B PR or a B2C PR  will impact your PR agency choices, particularly if your goal is M/A, but again, that will largely depend on your strategy. Are you using PR to bolster consumer enthusiasm and growth around the product in order to attract more potential buyers, or are you looking for investors who are very specifically looking for opportunities within a particular segment? These are two very different strategies.

Count Down: Pre-IPO PR

Pre IPO is another PR strategy all altogether, and it’s important to have a PR firm that understands the ramp-up and regulatory conditions of an IPO. Whether you need B2B tech PR agency  or a consumer tech pr agency, you need a PR agency that has been through the ropes of an IPO. A PR agency with Pre-IPO experience helps you set the stage during those critical 24-36 months before your IPO. While you’ll want an investor relations agency to develop your road show and connect you with the right bankers, your PR team should be working in tandem  for positive public relations that analysts will want to see. Since PR is a ramp, not a straight line, plan on investing in PR a minimum of 16 months before your IPO – the longer, the better the pay-off. Involve your PR agency with your investor relations firm well in advance so they can build trust and collaboration and work as a team.

Crisis: PR Experts Needed

If you’re in crisis, and you don’t already have a PR firm or a crisis management plan, then you definitely need a PR agency with experience in crisis communications. Crisis management is very specific to your situation, and the stakeholders will frequently determine the who you choose as a PR team. If you’re challenge is regulatory, a PR team with experience in the regulatory environment is critical, as is a PR team who can evaluate the situation quickly, and act fast. An experienced crisis communications expert will be able to guide you through the process over the course of days, weeks and even months – because getting through the crisis is one thing, but repairing your reputation, to get things back on track, is another.

PR is a serious endeavor with serious potential to change a company’s future. Ensuring you find a firm that has experience in exactly what you need means finding an agency who has moved the needle and elevated companies from one phase of growth to the next. Ultimately, finding a PR firm with experience relevant to you starts with knowing where you want to end up.

Choosing a B2B PR agency can feel overwhelming. For one, it’s all promises at the start, and for two, what’s REALLY the difference between PR agencies? Well, it’s important to understand distinctions, but only within the context of how they apply to you. It’s not just about PR pricing, realistically, the key elements to choosing a B2B PR firm require you to know your needs first. But here’s the advice I give my peers when they’re hiring an agency.

Do They Work With B2B Companies Like Me?

Choosing a B2B PR agency means knowing who you are now and where you’re going. Where you’re headed may be more important than who you are now.  And ask for B2B PR examples or case studies. When you look at the case studies, look to see how they are like you, if they’re where you want to be – and if the growth measurements are ones you can identify with. Yes, you can be impressed by tier 1 coverage in outlets like Bloomberg, or TechCrunch, but dig deeper and look at the situation and the outcomes.

Every PR agency has an ideal client with whom they work best. Don’t be afraid to ask: who do you work best with? For example, here at Avaans Media, we’re very clear. We work with very ambitious and fast-growing companies; for us that typically means companies that are pre-IPO startups. Some agencies specialize in tech PR, and some niche into industries like AI PR, cleantech PR, or cannabis PR.   Some agencies prefer to work with publicly traded companies, some prefer to work with clients in a particular sector (for us, that’s emerging industries).

My personal advice to my entrepreneurial colleagues: choose a PR agency who has experience with companies that have the same goals as you.

 

What’s the Experience Level of Your Team

Experience matters. An experienced team is skilled at scanning the horizons for the media trends that will impact your business and reputation the most while also being able to execute your tactical needs on a day-to-day basis.

A lot of times, the person you meet with about working with the agency never works on your account. So, that seasoned, wise exec is not the one solving your problems. It’s common for agencies to have inexperienced people doing the heavy lifting on PR accounts. How seasoned and wise is your PR team going to be? This is a really important question worth asking. I really believe one of the top reasons we’re a top-rated boutique PR Agency is because our team is executive-level experienced. Everyone on our team has a minimum of ten years of experience in PR, many of them with much more than that. As importantly, they can all discuss B2B media trends and their impact on your business.

My advice to my colleagues: make sure your team includes oversight from someone with at least twenty years PR experience. Your day-to-day person might be more like 15-17 years of experience, but you want someone who has been through funding rounds, recessions, wins and failures who oversees the strategy.

How Will They Measure Success?

There are a few key B2B KPIs that PR agencies can measure independently. But working with your PR agency, you can really start to see traction on outcomes if you’re working collaboratively. These could be business KPIs like moving the need in your business – things like sales impact, time to decision, and number of incoming inquiries. PR can impact Big Hairy Goals – if your B2B PR agency can’t show you how to measure these things, they might not think big enough for you.

Choosing a B2B PR agency that builds programs based on your goals is paramount, and for that, you need to be clear on your goals; and if you want to really maximize your investment, open the kimono a bit. If your goals are sales-oriented, have your salespeople talk to your PR agency about the problems they face in the marketplace. If your goals are related to an IPO, then share with your PR agency more information about your timeline, your targets, and your concerns. A great B2B PR agency can help you avoid pitfalls. If you’re looking for more venture funding as a PR goal, then make sure your PR team knows that and can share their experiences with you.

Bottom line advice to my colleagues: open the kimono and give your agency the room they need to be your partner, but when you do that, hold them accountable and keep make sure you’re both tracking KPIs.

B2B PR Pricing: Where Do You Fit In?

Yes, it’s essential to know your PR budget – but what’s equally important is to know the budgets of your agency’s clients.  This is one of those moments where bigger isn’t always better. For example, if your budget is under $175,000 annually, you probably don’t want one of the country’s largest PR firms, even though technically, they’d probably accept you, depending on the scope of work. Why? Because you’re likely to get shoe-horned into a PR team with little experience and a lot of turnover. Meanwhile, you can expect a consistent, experienced, and highly engaged team for that budget at a mid-range agency. And if you’re paying $5K/month at an agency, you simply aren’t paying enough. Agencies can’t do outstanding work for that budget; a freelancer can make it work, but a team of experienced, engaged, proactive PR executives can’t do the work needed for that budget.

Bottom line: when choosing a B2B PR agency, align your budget with the experience you’re looking for. You might not get the best for your team if you’re at the bottom of an agency’s scale. If you’re at the top of the scale, you can expect a white glove experience.

 

What’s the PR Plan?

One struggle we most commonly hear about hiring a PR firm is not knowing what you’re going to get. That’s true. The way most B2B PR agencies work is they provide you with a proposal about their program without having a firm grasp on the details of your business. Avaans Media solves this issue with our unique strategy-based PR pricing. This enables you to know exactly what you’re going to get before you make a massive commitment to a PR agency. The reality is, unless you’re really experienced working with PR agencies, you probably struggle to differentiate between the plans you get or the plans you get differentiate on things that won’t really matter to your outcome (like fancy proprietary platforms or reporting tools). Instead, focus on outcomes in your PR plan and ask your PR agency to provide you with expected results so you have a clear idea of how your PR plan will help your company grow.

Bottom-line advice: Get to the numbers fast. What does your PR agency realistically hope to accomplish?

Public relations is the art of influencing what others say about you without benefit to themselves to increase trust and reputation among stakeholders, such as customers, clients, investors, potential employees, or anyone else affecting a company’s success. Like marketing and advertising, public relations use a variety of media channels, including magazines, websites, and social media. They may include earned media, owned media, and occasionally paid content to communicate critical messages.  Ambitious companies employ PR tactics on an ongoing basis, but especially during pre-IPO and hyper-growth phases.

 

What Is the Main Role of Public Relations?

PR manages how the information and news about a company or business are advertised to maintain a brand image, especially in the case of a bad event or crisis.

PR occurs through press releases, journalist interviews, news conferences, posts on social media, and other events. It shapes the perception of your business in front of the general public, brings credibility and visibility, and tells your story through trustworthy media outlets in front of your targeted audience.

Importance of Public Relations

Public relations manage how customers, partners, and associates see a company or brand. It focuses on maintaining a positive reputation and corporate image a company while handling customer inquiries, shareholder requirements, and media requests.

Public relations is also essential to settle and clear any negative news regarding a company or brand and reduce the effect of public outcry to preserve a company’s image and reputation.

The ultimate goal of PR is to present a company or brand in the best light. It is different from marketing or advertisement in that it promotes a company’s image in an organic way that attracts public support.

PR has become a fast-growing industry in the United States. According to the (BLS) Bureau of Labor Statistics, the job outlook of public relations specialists is looking better than ever, with employment projected to grow approximately 8% from 2021 to 2031.

What Is the Meaning of a Public Relations Agency?

A successful PR agency can help businesses grow their brand awareness. A public relations agency uses owned and earned media relations to garner visibility and publicity for a business.

PR services include media relations, crisis and social media management, and public affairs. PR agencies help clients build positive relationships with their customers, the public, and stakeholders to achieve their business and sales goals.

Every company needs the right public relations agency to carry out these tasks. If the public relations department is creative, strategic, and persuasive enough, it can impact every aspect of a business.

With some research, you, too, can select a public relations firm to shape your company’s reputation and public perception.

What Are the Types of PR Agencies?

Different departments and agencies handling distinct company or business aspects compose a PR.

Media Relations in PR

Media relations, also known as media coverage, is the quintessential PR tool. Earned media builds a company’s credibility, brand awareness, and authenticity by forming solid relationships with media organizations. The media relations team works with press members and delivers company news and good content sources. This PR agency is also accessible to the media for public comments and news stories.

Investor Relations or IR

IR is a PR sub-discipline that oversees a company’s relationship with its shareholders, government authorities, and investors. This type of PR agency deals with investor events and financial report releases and handles the complaints received by investors. The core difference between PR and IR is that investor relations deal with the internal links of the company, whereas PR deals with the company’s communication with the public.

B2B PR

B2B PR requires precision and strategy. A B2B PR agency must be in touch with the crucial trends within a given industry. Whether that industry is drones, cleantech, or cannabis, emerging industries require nimble PR, while established value industries require a long-term perspective, reputation management, and solid corporate communication.

Production Relations

This division of public relations deals with the direct operations and marketing plans of a company. This type of agency is related to specific endeavors like new product launches or a particular campaign or managing a significant change in a product.

Content production is another key element of production relations. From YouTube videos to podcasts to contributed content for executives, content is today’s most relevant PR tactic.

Internal Public Relations

Internal PR is associated with the promotional communication of an organization to ensure that all employees are satisfied and engaged. This PR branch ensures that the employees are happy with their working conditions. It counsels employees and solves their issues and conflicts internally, so there is no chance of public disclosure of employee dissatisfaction.

Community Relations

Community Relations is also a subdivision of public relations. It concerns any work a company or business does to collect friendly and cooperative feelings from the community. This branch of PR focuses on building a brand image and reputation and tries to align itself with community members. It targets a physical community such as sporting clubs, work, and colleagues or a non-physical community like linguistic, religious, or mutual interest-based communities.

Consumer Public Relations

From CPG to consumer tech, customer PR services cover all interactions between an organization and its employees. It is a powerful domain of public relations as it’s dedicated solely to increasing the brand’s awareness and building its reputation as a reliable and trustworthy company. Consumer relations connect the company to its employees and handle critical aspects to enhance their relationship, such as conducting market research, understanding the concerns and priorities of its customers, and addressing their positive and negative feedback.

Government Relations and Public Affairs

Government relations is a branch of PR that helps a company or brand communicate effectively with governing bodies. Public affairs, on the other hand, tackles an organization’s interactions with the government, interest groups, legislators, and media. This type of PR agency targets building a solid relationship with politicians and key decision-makers to ensure their consumers receive fair treatment.

What Is the Difference Between a PR Agency and Other Departments of a Company?

The role of PR may overlap and sometimes intertwine with other company departments. Still, in the end, a PR firm helps enhance its strategies and align its goals accordingly to improve its client’s business or organization.

Marketing

Public relations and marketing work similarly, but their end goals are different.

The marketing department of a company is more focused on driving sales, ensuring that the company is heading toward financial success, and promoting its products and services. PR focuses on managing and building the brand image and reputation.

PR rarely makes a direct impact on sales. It is not concerned with driving sales but indirectly promotes the company through a reputation-building activities, which could vary from press release distribution to thought leadership, to industry events or word-of-mouth campaigns. On the other hand, marketing campaigns solely focus on driving sales and generating maximum profits from them.

Marketing will persuade people to buy a product, but a PR agency will convince them to trust and invest in the brand. Marketing and PR sometimes go hand in hand as PR will attract people and help them connect with a brand, and then marketing will convert these people into customers and drive sales.

Paid media is an essential tool that can assist businesses in generating more visibility and engagement for their brand through paid placements like PPC ads, social media posts, pop-ups, etc. The marketing department can interact with customers to understand a company’s sales trends, what products are in demand, and how to generate more revenue and profits. PR will interact with customers to know if they are happy with the products and services of a brand and ensure that any dissatisfaction is promptly addressed and managed.

Why Do Companies Need PR Agencies?

Companies and businesses are constantly juggling between setting up their email workflow, writing blogs, and handling other sales aspects of their businesses. Between these tasks, a PR agency can help a company schedule, organize, optimize, and successfully run events, marketing initiatives, and press releases.

A public relations agency can keep the press informed about a brand and its products and services and generate other opportunities for a company that increases its authority and visibility and enhances its relationship with its targeted audience.

PR can take a business to the next level by using earned media and publicity to shape the public’s perception of a company.

What Are the Main Duties of a PR Agency?

A PR agency will fulfill the following duties to enhance a brand’s reputation and garner goodwill for its business.

Do a Lot of Research on the Target Market

PR agencies know the value of customer interactions and feedback and how important it is to evaluate a company’s brand image. They also know that a good PR plan includes identifying reliable media outlets that will help them reach their target audience.

A public relations firm will ask its clients about their business goals and then research the journalists, media outlets, and podcast hosts that have helped similar companies reach their audiences in the past. They will look for particular journalists that will pitch your company’s ideas and help a company make a suitable investment in targeted campaigns.

Create a Plan That Aligns With the Company’s Goals

A PR agency will create a plan for strategic and creative practices to present a brand and its story to media outlets. These plans include pitch angles, internal PR goals like product launches, and external PR goals like special events. A PR agency might also discuss with the client how they plan on executing these strategic goals and what benefits they will bring to the company.

Put the Plans Into Motion

Once the client is satisfied with the PR plans, the agency will start working on them according to the business goals and scope. This step includes assembling press kits that include brochures, press releases, photographs, details and coverage of past press releases, fact lists, and other critical information regarding a company.

Create a PR Pitch

A PR pitch outlines the story and values behind a company or business and explains, in an engaging manner, why it should be published. A public relations firm will create a short and unique pitch that will catch the attention of media outlets so that a brand can reach its target market. The PR services intend to make the pitch as intriguing as possible so that journalists or podcasters are interested in publishing and featuring the story.

PR Outreach

PR outreach is a process in which the PR agency will pitch information about the products and services of a company to journalists, influences, and bloggers to get exposure and press coverage for a business.

Engage Influencers to Influence People

Public relations agency will advise their clients about their message to their consumers and how they should communicate it. They will also engage suitable influences to generate more visibility for the brand, negotiate contracts with them, and manage other aspects of their PR services.

What Are the Services of a Public Relations Firm?

The PR industry has dramatically changed over the past ten years. It is now a full-service business, thanks to the evolutions in technology and how cheaper, faster, and easier it has become to spread the news.

Even though technology has made sharing content more accessible and manageable, the competition among brands is more challenging than ever. That is where they bring a good PR agency into play.

Following are some PR services that you can expect from any good agency;

1. Enhancing Brand Image

A public relations agency will strive to protect and enhance a client’s image in the public’s eye. They constantly monitor the media outlets for negative news or stories regarding their client’s business and control any damage during a crisis.

PR agencies work actively to promote a client’s image among the general public so that its reputation is not damaged. A PR agency will message blog content, respond on social media, reply to people having positive or negative reviews about a brand, and engage with its followers. A bad reputation will damage a brand’s equity in the long run.

All these tactics ensure that a brand comes across as relatable and reliable.

2. PR Crisis Management

Sometimes, special interest groups can significantly damage the reputation of a company or brand by doing inaccurate reporting to media outlets or happen when negative reviews and events threaten a brand’s reputation. It is known as the PR crisis.

A public relations firm is knowledgeable in dealing with such negative publicity. The PR specialists know how to minimize the damage caused by a PR crisis and successfully restore their client’s brand image.

A good PR agency will try to avoid any crisis from happening in the first place. But if such a crisis does occur, it knows how to use all its strategies and resources to protect the company’s image and develop communication plans to clear any negative news and events.

3. Media Relations and PR

A good PR agency knows how important it is to maintain a strong presence on social media. Social media presence is an essential digital marketing strategy as it provides insights into the conversations regarding a brand or company among its customers and their positive and negative responses.

A public relations agency can increase the reach and visibility of a brand by responding to general feedback and queries and building long-term relationships with customers. A PR firm will also handle social media relations by writing short and engaging pitches to influences and journalists to help get more client coverage. They will pitch their client’s company to a suitable blog targeting the right audience for the brand.

 

5. Content Planning and Development

PR agencies are involved with generating media coverage that will garner a positive response from the public for their clients. Press releases are one to achieve this purpose. These written statements are distributed to media outlets to generate news about events, product launches, or other developments within the company.

For example, if a skincare brand wants to start a social media movement to embrace #beautyofmyownskin, a public relations agency will help them write a press release announcing a campaign to care for an individual’s skin and hopefully garner a positive response from the media coverage.

There are other ways PR contributes content.

Writing an Internal Copy

PR agencies help their clients communicate with employees through internal copywriting. The employees of a company are important stakeholders, and a public relations agency can help a company manage its relationship with this group of people.

A company must set a healthy communication channel with its employees to build their morale, celebrate its success and profit generation, and discuss effective strategies and changes.

Craft Compelling Copy for a Business

Copywriters are experts in telling a brand’s values and story most intriguingly and compellingly. PR agencies have great copywriters that know different strategies to write in a way that resonates with the target audience’s ideas and beliefs.

Good writers in a PR agency’s team can capture the core message of a client’s brand and then present it under a compelling headline and persuasive body that will communicate it efficiently to the public. Copywriters can also develop great ideas for other media channels and marketing strategies, such as social media posts and whitepapers.

 

Developing Internal Communications

PR agencies will help their clients develop better internal communications by writing tactful speeches on behalf of a company. Speed writing is handy during press conferences or events where company employees speak publicly.

Anyone giving a speech to represent a brand or company must take help from a PR agency as they will handle the strategic messaging to develop a vocabulary about the brand messaging and new products or services launch.

6. PR Agencies Can Also Be Event Planners

PR agencies know the value of events of a company and how important they are for marketing its products and services. A public relations firm will ensure that an event hosted by their clients in which media members participate runs smoothly and positively. To achieve this purpose, PR agencies will take it up to them to handle all aspects of the event plan, from communicating with stakeholders, attaining media coverage, arranging travel and lodgings of attendees, and creating valuable content and announcements for the event.

PR agencies will also develop word-of-mouth or viral campaigns which can generate press and awareness.

 

How Can a PR Agency Help My Company?

A public relations agency can impact your company in more than one way. Not only will it lift the burden of a company to deal with media management and brand awareness, but it will also help drive more sales and enhance the company’s reputation. Here are five ways a PR agency can help you and your company;

  1. PR agencies try to build authentic relationships between a company and its customers. They do so by understanding their client’s business plans and core principles and presenting them in such a way that it resonates with their target audience.
  2. A PR agency knows how to develop effective press releases and media news and how to present them to the world.
  3. PR agencies help businesses who need to learn how to communicate their message to the world build strategic plans to increase brand awareness and visibility through different media channels.
  4. PR agencies organize successful events and conferences that efficiently showcase new product releases and thus help companies generate more sales.
  5. They personalize their tactics and plans according to the needs of individual businesses. PR agencies have PR specialists on their teams that understand their client’s business goals and create new opportunities for them to increase their website traffic, social media presence, and media coverage.

Conclusion

A PR agency helps a company grow even when other marketing strategies fail to bring more visibility to the brand. Public relations agencies understand the needs of their clients and have multiple approaches to enhance the reputation and visibility of newly established businesses to a large group of companies.

In the fast-paced world of consumer products, standing out from the competition and capturing the attention of target audiences is paramount. Public relations (PR) plays a crucial role in creating brand awareness, establishing credibility, increasing revenue, and generating consumer excitement. When looking to hire a PR firm, you may be taking one of two strategies. The first would be to maximize the impact of PR strategies; consumer product companies often rely on the expertise of PR firms that offer tailored packages designed specifically for their needs. The second strategy, for consumer product startups could be to dip their feet into the PR agency relationship with a PR service bundle that is specific in scope. Hence, the fees are lower, and the brand can learn more about a particular PR firm.  This blog post will explore the differences between PR service bundles for consumer products and how they can help businesses thrive in an ever-evolving marketplace.

  1. Crafting a Compelling Brand Story

Consumer products are not just items on a shelf; they are part of people’s lives, offering solutions, experiences, and emotions. If you’re a consumer product startup, your PR firm offering may need to include branding initiatives and research to craft a compelling brand story that resonates with target audiences.

By understanding the product’s unique value proposition, PR professionals can develop narratives that captivate consumers, evoke emotions, and create a lasting connection. These packages often include

  • message development,
  • storytelling techniques
  • content creation
  • brand image: ensure a consistent and compelling brand image across various channels
  1. Influencer Partnerships and Product Placements

Influencer marketing has become a powerful tool for consumer product promotion. PR  packages for influencers or journalists leverage influencer partnerships to amplify brand reach and credibility. By identifying and collaborating with influential individuals in relevant niches, PR professionals can generate authentic product endorsements, unboxing videos, and positive reviews. Additionally, these PR service bundles often include earned media opportunities, product placement opportunities, and securing features in TV shows, movies, or popular media outlets, allowing for increased visibility and exposure.

  1. Media Relations and Product Launches

A successful product launch can significantly impact consumer perception and sales. PR firm packages for consumer products include strategic media relations to generate buzz and coverage surrounding new product releases. With these PR packages – Avaans calls these PR Sprints-, PR professionals work closely with media outlets, journalists, and bloggers to secure product reviews, and feature articles; sometimes with an eye on digital PR for premium SEO links. Through these efforts, businesses can build anticipation, create excitement, and gain valuable media exposure, ultimately driving consumer interest and sales.

  1. Social Media Engagement and Influencer Events

Social media has transformed the way consumers engage with brands. Social media targeted PR firm packages recognize the importance of a strong social media presence for consumer products. These packages include social media management, content creation, and community engagement strategies. PR professionals leverage social media platforms to share product updates, engage with consumers, and foster brand loyalty. They may also organize influencer events or collaborations, providing opportunities for influencers to experience the product firsthand and share their authentic experiences with their followers.

    1. Crisis Management and Reputation Protection

In the consumer product industry, maintaining a positive reputation is crucial. PR firm packages are designed to handle potential crises and protect brand reputation in the face of challenges. These packages include proactive crisis management strategies, such as preparing crisis communication plans and monitoring online conversations. In times of crisis, PR professionals act swiftly, ensuring transparent and timely communication to address concerns and mitigate any potential damage to the brand’s reputation.

    1. Content Packages in Digital PR World

As media continues to evolve, building content is vital to building awareness and consumer affinity. From contributed content to blog posts to videos content is still king. Moreover, content offers many ways to repurpose and reuse, from social media to email marketing to investor presentations.

Ensuring your content aligns with your overall goals and brand messaging is squarely in the capabilities of a full-service PR firm. But even if you choose not to use your PR firm to build the content, part of a full-service PR option should include collaboration with your content producers to ensure message consistency.

 

Conclusion

For consumer product companies, PR firm packages offer a powerful toolkit to elevate brand visibility, establish credibility, and drive consumer excitement. You may be able to reduce PR costs by sticking with a specific PR package with a limited scope, like some of the PR service bundles recommended above, or you may wish to have a more tailored PR strategy with a bespoke PR plan.

These packages are tailored to the unique needs of consumer product businesses, providing strategic guidance, media relations, social media engagement, crisis management, and more. By harnessing the expertise of executive level PR professionals, consumer product companies can create compelling brand stories, leverage influenced partnerships, execute successful product launches, and protect their brand reputation. Embracing the services provided by PR firm packages is a strategic investment that can fuel consumer interest, foster brand loyalty, and propel consumer product businesses to new heights of success.

When the economy is unpredictable, it’s challenging to plan. Yet, plan you must. Even when you love your PR and marketing agency, during these times, it’s tempting to cut marketing and PR budgets. I know both sides of this fence. I’ve been an entrepreneur for 75% of my career, including during 9/11, The Great Recession, and the Covid-19 pandemic. Having witnessed the fallout from slashed budgets, I’ve learned that taking your foot off the gas doesn’t slow the engine. It kills it. You can’t eliminate marketing and increase sales. What you DO need to do is shift marketing strategies. These 4 ways to save on your agency budget will ensure you gain or maintain valuable market share while reducing marketing and PR agency fees

If you like your marketing or PR agency, keep them. You can negotiate with your existing agency; hiring a new agency has hidden costs. Eliminating a well-oiled, top-rated agency will cost you productivity and results when you need it most. If things are going well, check out our advice from leading agency owners about reducing your agency budgets. If you’re hiring a new agency, these tips will help you get off to a great start and a budget that allows for growth while you work efficiently with your new agency.

 

1. Content: Make It Sticky

When times are good, brands with ambitious goals do whatever they can to get meaningful results faster. But if you’re reducing budgets, you should focus on the longer-lasting things. As a colleague of mine once said, “I don’t know why everyone wants to go viral. I want my content to be cancer. I want it to stick around and be hard to get rid of.” This is the mindset to be in when trying to reduce costs.

Two types of media stick around forever: owned media and earned media. Your owned media is any channel you control, where create 100% of the content, like your blog or your email marketing. Your earned media appears on channels you don’t control or create, think magazine articles, and (organic) reviews.

Blog posts and earned media are the superglue of sticky marketing and PR levers. Because they DO last so long, and they are customer-facing, these are excellent areas to focus your PR agency on. The ROI will pay dividends now and in the future. 

There’s a third blend of content emerging – and that’s contributed content. Sometimes there are fees associated with contributed content, and it always goes through editorial control, but it is a highly credible way for you to (mostly) control the messaging. This type of content has another advantage: thought leadership. Activating your thought leadership is key to its stickiness.

But longevity is only one benefit of this content; repurposing is another. For example, blog posts that are listicles are excellent SEO boosters, and you can use a listicle to generate many social media posts, same with an article that includes your product.

You want your stickiest content to be the best quality. If you’re reducing your budgets in other areas, now is not the time to hire an untested blogger referred to you by your nephew. Now is the time to focus your budget on doing what you do well. Very well.

Highly useful, sticky content is the most valuable and should be a budget priority.

2. Strategically Reduce the Scope

Chances are your agency is providing you with a suite of services. Instead of eliminating high-value output, focus your budget on those items to reduce your scope.

Take a deeper look at what your agency did this year that worked for you. How did they excel? While you’re asking yourself this question, think about it in the “Make it Sticky” content but also in the areas where narrowing in on the scope would provide outsized value.

One way to secure high-value PR is product-driven PR and bringing thought leadership and awards programs in-house, or vice-versa. 

Another idea, instead of working with 15 different micro-influencers, you work with one on a strategic year-long campaign. Maybe your branding company could produce long-form content only and you can craft social media posts in-house.

Instead of a campaign every quarter, work with your agency to develop one excellent, well-thought-out campaign throughout the year and focus your efforts on making that campaign exceptional. This brings me to my final recommendation. 

Another area that can save your money is fewer meetings with your agency. While meetings are essential, especially early in the relationship, this area could drive some savings if you’ve been with your agency for a while. 

3. Plan Ahead

Nothing is more expensive than last-minute. If you’re reducing your budget, planning can save you a lot of money. For example, if you’re planning on a video shoot, secure your videographers and editors well in advance with a solid deposit and you’ll find it easier to negotiate the rate.

The same goes for your agency contract. Sign early regardless of whether it’s a new-to-you agency or one you’ve had for a while. Signing early gives you an edge in negotiation. If you like your agency and you will commit to a longer term, you’ll be able to command better rates, and even lock in “economic downturn” rates for two years.

Press releases can be purchased in bulk as well. So if you’re planning on several announcements, if you buy in advance, you can save thousands of dollars. 

4. Strategy: When They Zig, You Should Zag

To save money and get more bang for your buck, redefine your calendar. Shy away from the dates and times of the year when your competitor is most likely to do something, and instead select a campaign period when you can own the conversation.

Alternatively, re-thing your share of voice KPI. When dominance is your key strategy, you want to track it against your biggest aspirational competitors. If simply staying present is your goal, track your share of voice against a competitor nipping at your heels, one who is your peer and one who is aspirational. For your aspirational competitors, your strategy should be to cede some of your share of voice so you can squeeze in on your competitor’s territory. For your peers, you want to maintain equal, if not better, footing, and for the one nipping at your heels, you want to own the conversation so they don’t squeeze in on yours.

5. Maximize Partnerships and Internal Initiatives

Now is a great time to double down on successful partnerships or find new ways to align for new partnerships. Be creative in the ways you align, and you may be able to create a news worthy story just by creating a collaboration. Another way to maximize your budget is to turn your storytelling focus on highly valued stories the media is already writing about, like purpose-driven initiatives. These types of stories are much easier to get a lift on than the traditional “thought leadership” strategy that most of your competitors will flock to.

Reducing your agency costs doesn’t have to be all or nothing. Working WITH your agency to find the sweet spot for your specific needs can be an excellent exercise in creativity. By shifting strategies, outcomes, and outputs, you can find the sweet spot that keeps your marketing and PR on track even during cost-cutting seasons.

Question: Do you need a PR Agency for media coverage?

 

This is a totally fair question. The answer is no.

But, if you don’t need a PR agency for media coverage, then why are there so many PR agencies and what value do they bring? Here are 3 reasons why hiring an agency helps you get media coverage. In her early years at Spanx, Sara Blakely famously used PR and not a single paid advertisement, and she did much of it herself early on.

PR strategy and emotional intelligence in pitching

Many people will tell you that PR agencies thrive off their media relationships. And this is true, particularly within certain B2B industries. But especially within consumer media outlets, the people writing are constantly shifting. Media is in a state of re-invention with reduced budgets, and many media writers and journalists are actually finding freelancing to be more beneficial. So while we’ve certainly developed deep relationships with journalists, it’s not uncommon for them to leave the beat or move to freelance. And it’s the keeping track of these relationships and their new contact info, along with relevant beats, that set the agency relationship apart and helps a PR agency for media coverage. We employ tools to help us quickly find the right people at the right time. We can also quickly find recent articles across a wide range of outlets, and this helps us get a better, more strategic sense of the likelihood that a particular journalist is interested in our story.

PR firms know the true target audience

What does a media pitch look like? You just email the journalist and tell them about your company, right? And then they email you back and you get media coverage. That’s how it works, right? Not quite. You don’t ACTUALLY need a PR agency for media coverage, right? Technically true, but journalists don’t view their job as helping you get media coverage. The journalist’s job is to tell a well-rounded story. Increasingly, the journalist’s job includes ensuring that the article gets eyeballs. When you’re talking to journalists, their needs must come first; that’s why it’s called media relations. At Avaans, we spend a lot of time understanding the shifting needs of journalists, we understand how to talk with journalists and how to ensure your company stays in front of the right media outlets at the right time for media coverage. Understanding how to support media outlets and their journalists is part is an effective reputation management strategy.

 

PR firms bring an outside perspective

If you have an internal and separate communications person,  meetings and communication strategy along with internal comms likely fill their days. That’s a mighty big job already. The demands of that role make it nearly impossible to do consistent media outreach. But even if they do, an agency supports the brand with something else: an outside perspective. At Avaans, we often provide a brand insight that changes business outcomes. Because we view the brand with fresh eyes, we can identify gaps in coverages based on your business goals and inform you on emerging trends that are relevant to your PR strategy. If you do not have an internal comms person or your CMO doubles as your communication executive, then your CMO definitely wants a PR firm to provide PR insight. PR is part of marketing, but it has distinct differences and opportunities and a good PR firm like Avaans can provide insight into ways to combine marketing and PR.  

 

The biggest brands in the world count on brand equity as a major part of their valuation; investing in PR makes brand value grow faster.

Learn more about our work and how we have built value for our clients.